The service at the Shenfield Audika centre was excellent. I had my earwax removed 2 weeks ago, but as there was too much and some was too hard to remove I had to return for a second visit (at no extr... See more
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Kate was so kind, efficient and patient. She explained everything so easily and simply. I would recommend her to everyone, for the best possible experience.
Availed myself with the free hearing assessment! Ellen in the Brentwood office was very good explaining how and what she was doing. I will also add that the receptionist (can’t recall her name) was ve... See more
Amazing experience at Hidden Hearing, Shenfield. We were greeted warmly in reception, and an adjustment to our appointment was made with no issue. Could not have been nicer. Into the appointment and D... See more
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Excellent service
Excellent service, Very friendly and helpful staff and comfortable shop. What more could you ask.
The team at Hidden Hearing were great
The team at Hidden Hearing were great. Had never had wax removal from my ears and turned out I really needed it. Fantastic service and very friendly staff.
Good personal service
Good personal skills and answered specific questions
Changed battery at appointment
Very welcoming & professional
This was my first appointment at Hidden Hearing & now I wouldn’t go anywhere else. I was really grateful they fitted me in quickly at short notice. I was made to feel very welcome & Debbie, my practitioner was very professional, she explained everything & was very thorough. I would highly recommend it.
Very professional service
Very professional service, I have to get my ears cleaned every 3-6 months and this was the best one I have ever had. Already booked for 4 months time. Thank you Debbie Definitely recommend
Such Friendly staff
Such Friendly staff, very knowledgeable and informative, could not of hoped for a better experience, highly recommend
Microsuction
Had micro suction today following GP advice of wax build up. Seen at their Brentwood branch by Debbie. Lovely practitioner and clearly very knowledgable. Put me completely at ease.
Highly recommend.
Staff were polite and friendly
Staff were polite and friendly, explained everything and put me at ease. Especially Debbie.
Clear explanation all the way through…
Clear explanation all the way through the procedure and very thorough.
Excellent professional service
Excellent professional service and advice, practitioner Debbie is very good.
Pleasant staff.
Pleasant staff.
Trial on new upgrade for current hearing aids offered.
Hearing tested and results clearly discussed.
Hidden Hearing in Brentwood is a gem
I recently had the pleasure of accompanying my mother-in-law, Sheila, and her daughter Jan to Hidden Hearing in Brentwood, and I cannot speak highly enough of the exceptional service we received.
From the moment we walked in, we were greeted with warmth and kindness by Patrick, Eva, and Debbie.
Patrick was incredibly professional and knowledgeable, guiding us through each step of the process with patience and understanding.
Eva and Debbie were equally fantastic, making Sheila feel completely at ease during her visit.
They were all so gentle and considerate, ensuring that Sheila's experience was as comfortable as possible.
Thank you, Patrick, Eva, and Debbie, for your outstanding care and for going above and beyond to make Sheila and Jan feel so well cared for.
We truly appreciate the exceptional service and personal touch you provided.
Hidden Hearing in Brentwood is a gem, and I would highly recommend it to anyone in need of hearing care.
Always excellent service at Hidden…
Always excellent service at Hidden hearing.helpful staff.i have 6 month regular visits to make sure alls well.also had my wax removal a few days ago which was carried out with no problem, really pleased with the Brentwood branch.
Very professional and informative…
Very professional and informative during the appointment
Ellen is extremely kind and helpful
Ellen is extremely kind and helpful. Excellent Service
Excellent professional service by all staff at the Brentwood branch.
An outstanding example of competent , friendly and professional service for ear wax removal and fitting new hearing aids. Debbie and Patrick provide a service that is always prepared to go the extra mile for their clients.
Quick and pain free ear wax removal
My husband and I both went for our annual appointment to get our ears checked. I had noticed lately that I was not hearing certain sounds and felt my ears might be full of wax again. This was indeed the case and it was quickly and expertly removed. Like last year, it had an immediate effect and I can hear clearly again. My husband was advised to have a hearing assessment and he booked an appointment for next week.
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