Curtis was a really helpful and lovely chap when conducting my Mum’s annual check. He was diligent, thorough and patient. A valuable asset to Hidden Hearing.
Location
Switch locationNovello House, 11 Cathedral Road, CF11 9HA CARDIFF, Glamorgan, GB
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See what reviewers are saying
I arrived earlier than my appointmen time but was swiftly shown into have the wax removed. The results of which I was shown on the monitor. I was then given an audio test and my aids adjusted to the r... See more
I was well received and offered a refreshment. Jamie the audiologist, informed me of the tests that he would be doing. He then did the tests and explained the results for each of them. He then told me... See more
Great service, hearing test was very thorough, and comprehensive. Appointments made at convenient locations for parking, also for public transport, so very easily accessible. The testing lasts appr... See more
Contact info
Novello House, 11 Cathedral Road, CF11 9HA, CARDIFF, Glamorgan, United Kingdom
- 02920 828220
4.9
Excellent
123 reviews
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Thank you for a thorough hearing test.
August 13, 2024
She was polite and patient and listened…
She was polite and patient and listened also most helpful and forthcoming with information
July 12, 2024
The staff was very friendly
The staff was very friendly and professional.The bloke I saw was very nice and reassuring.
June 13, 2024
Setting aside disappointment
Despite having been tested and on the point of buying 18 months ago but finally deciding to stick with the aids I had I was received warmth and courtesy.
The audiologist was clear and patient and explained the procedures, their purpose and the results, putting one at ease and inspiring confidence.
June 12, 2024
To be listened too and not to receive tge hard sell
The audiologist was very informative and professional. I felt I was involved in the decision making process. In fact in was my decision. The audiologist set out the reasons why using a hearing aid sooner rather than later was a good option. Excellent service.
June 8, 2024
They do more than any customer can…
They do more than any customer can reasonably expect.
May 24, 2024
Excellent experience
I called and was offered an appointment within 2 days. The receptionist was very friendly when I arrived and the audiologist was extremely respectful, knowledgeable and answered all my questions. Excellent experience.
April 22, 2024
great informative service
The appointment was excellent, Dave walked us through everything we might need to know about hearing loss and was very easy going. Each procedure was explained. Great professional service.
April 23, 2024
Hidden hearing
Excellent quality of care and professional service but was running late had to wait over half hour after appointment time to be seen
April 16, 2024
Great experience!
Very good personal customer service
The examination is thorough and unhurried.
No pressure to buy
Would recommend this company
March 1, 2024
Always excellent service
January 19, 2024
Excellent and attentive service from…
Excellent and attentive service from David and the Cardiff team. I was using NHS aids and so pleased I took a leap of faith to try Hidden Hearing.
Highly recommended.
June 7, 2023
Unprompted review
Have used the centre in Canton on a few…
Have used the centre in Canton on a few occasions and must say the service is second to none .Vey helpful and understanding.👍Chris Raven
May 20, 2023
Unprompted review
Always willing to help
Friendly and explained everything clearly always willing to help even on the telephone.
I
February 16, 2023
I went to David at Hidden Hearing…
I went to David at Hidden Hearing Cardiff and what he did for me changed my life
May 9, 2023
Unprompted review
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