Audika - Chester Reviews 

118
TrustScore 5 out of 5

4.9

5 Pepper Row, Pepper Street, CH1 1EA CHESTER, Cheshire, GB


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Rated 5 out of 5 stars

I was quite anxious about having this procedure done as I didn’t know what to expect, plus I’d been having a few problems with my ears, but Terri made me feel at ease. She talked through everything in... See more

Rated 5 out of 5 stars

I was slightly apprehensive as I had never had my ear wax removed using suction and also had never been to Hidden Hearing before. As soon as I arrived I felt completely at ease. The lady who did the... See more

Rated 5 out of 5 stars

I had an excellent experience at the Chester Hidden Hearing clinic. Terri guided me through the process and explained everything clearly. The results were really amazing - my hearing felt like muffler... See more

Rated 5 out of 5 stars

We can't speak highly enough of Kia Kirk at the Chester branch of Hidden Hearing. From the outset, she was attentive, thorough and highly professional. We have visited three times for my partner's a... See more

Company replied



Contact info

  • 5 Pepper Row, Pepper Street, CH1 1EA, CHESTER, Cheshire, United Kingdom

  • 01244 699030

4.9

Excellent

TrustScore 5 out of 5

118 reviews

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4.9

All reviews

(118)

4,593 reviews in the last 12 months

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Rated 5 out of 5 stars

A return visit

A return visit but after several years. The process was explained and results discussed in detail with graphs and even a view of the inside of my ear!

April 15, 2025
Rated 5 out of 5 stars

Had a a really pleasant visit when i…

Had a a really pleasant visit when i went here a few weeks ago.

From the moment i entered i was offered a drink at the reception area, and then i met with the very professional Daniel Nicolson , who did a number of test as i have been struggling hearing things now and again, and have been speaking louder than usual and getting complaints from colleagues of me shouting on the phone - i work in a call centre , but the whole experience start to finish was pleasant and i would highly recommend this company to anyone needing a hearing test.

January 29, 2025
Unprompted review
Rated 5 out of 5 stars

We can't speak highly enough of Kia…

We can't speak highly enough of Kia Kirk at the Chester branch of Hidden Hearing. From the outset, she was attentive, thorough and highly professional. We have visited three times for my partner's assessment and fitting of new hearing aids and nothing was too much trouble. Kia's attention to detail was excellent and she was always friendly and extremely knowledgeable. Highly recommended.

February 14, 2025
Unprompted review
Audika - Chester logo

Reply from Audika - Chester

We are pleased Kia offered a professional experience and you benefitted from her expert knowledge. Thank you for recommending us.

If you ever need to speak to our Customer Services team alongside the Chester team, please don't hesitate to reach out.

Kind regards,

Customer Services
0800 740 8796 / 01622 775191
contact@hiddenhearing.co.uk

Rated 5 out of 5 stars

Terry is fabulous!

Terry is fabulous!! I was extremely nervous attending for a wax removal appointment- due to previous negative experiences at other clinicians and also previous/on going ear issues.
Terry was patient, kind and understanding . She was informative and supportive through whole treatment (which I know is simple for many) but for myself it was a real challenge. She has re built my confidence and I am now booked back in for my second ear to be treated.
Thank you so much - I felt re assured and am now able to hopefully gain control and keep on top of my condition with your help and support.

January 3, 2025
Unprompted review
Rated 5 out of 5 stars

Always an excellent experience.

Excellent communication relating to appointments. The same from Danny the Hearing Specialist who always spends as much time as necessary to explain everything in detail.

It is always a pleasure to visit the branch and we are always made very welcome. Thank you.

November 4, 2024
Rated 5 out of 5 stars

Great people, good service.

I had an appointment at the Chester branch and would like to compliment the staff on their courtesy and efficiency. I was welcomed with a splendid cup of coffee and was then looked after by the charming Terri who what could be an uncomfortable experience pleasant and I felt the service was excellent.

October 4, 2024
Unprompted review

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