I was quite anxious about having this procedure done as I didn’t know what to expect, plus I’d been having a few problems with my ears, but Terri made me feel at ease. She talked through everything in... See more
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I was slightly apprehensive as I had never had my ear wax removed using suction and also had never been to Hidden Hearing before. As soon as I arrived I felt completely at ease. The lady who did the... See more
I had an excellent experience at the Chester Hidden Hearing clinic. Terri guided me through the process and explained everything clearly. The results were really amazing - my hearing felt like muffler... See more
We can't speak highly enough of Kia Kirk at the Chester branch of Hidden Hearing. From the outset, she was attentive, thorough and highly professional. We have visited three times for my partner's a... See more
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A return visit
A return visit but after several years. The process was explained and results discussed in detail with graphs and even a view of the inside of my ear!
Very short wait to get appointment for…
Very short wait to get appointment for ear wax removal
Practitioner was very professional and thorough
Had a a really pleasant visit when i…
Had a a really pleasant visit when i went here a few weeks ago.
From the moment i entered i was offered a drink at the reception area, and then i met with the very professional Daniel Nicolson , who did a number of test as i have been struggling hearing things now and again, and have been speaking louder than usual and getting complaints from colleagues of me shouting on the phone - i work in a call centre , but the whole experience start to finish was pleasant and i would highly recommend this company to anyone needing a hearing test.
May use AI-assist with repliesRead more
We can't speak highly enough of Kia…
We can't speak highly enough of Kia Kirk at the Chester branch of Hidden Hearing. From the outset, she was attentive, thorough and highly professional. We have visited three times for my partner's assessment and fitting of new hearing aids and nothing was too much trouble. Kia's attention to detail was excellent and she was always friendly and extremely knowledgeable. Highly recommended.

Reply from Audika - Chester
Went for my yearly check/test
Went for my yearly check/test, always good to deal with and friendly staff
Terry is fabulous!
Terry is fabulous!! I was extremely nervous attending for a wax removal appointment- due to previous negative experiences at other clinicians and also previous/on going ear issues.
Terry was patient, kind and understanding . She was informative and supportive through whole treatment (which I know is simple for many) but for myself it was a real challenge. She has re built my confidence and I am now booked back in for my second ear to be treated.
Thank you so much - I felt re assured and am now able to hopefully gain control and keep on top of my condition with your help and support.
Professional and very helpful
Had an ear wax removal at your Chester…
Had an ear wax removal at your Chester branch. Teri was extremely friendly and very professional as well. Ear wax all removed quickly and effectively. Highly recommend.
Pleasant experience everything explain…
Pleasant experience everything explain not rushed and guidance and advice given
Very thorough professional examination
Very thorough professional examination, expertly undertaken and comprehensively explained
An outstanding friendly service whom I will recommend without reservation to anyone
Ear wax removal.
Very friendly and helpful, Fern did a great job of removing ear wax build up, would recommend , fair price also. Chester branch.
Always an excellent experience.
Excellent communication relating to appointments. The same from Danny the Hearing Specialist who always spends as much time as necessary to explain everything in detail.
It is always a pleasure to visit the branch and we are always made very welcome. Thank you.
The lady was very helpful
The lady was very helpful, knowledgeable, and satisfied all my questions. She was lovely.
Great people, good service.
I had an appointment at the Chester branch and would like to compliment the staff on their courtesy and efficiency. I was welcomed with a splendid cup of coffee and was then looked after by the charming Terri who what could be an uncomfortable experience pleasant and I felt the service was excellent.
Very thorough testing and explanation.
Good recall to remember future checks.
Good recall to remember future checks.
Excellent Consultant, Daniel.
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