I was quite anxious about having this procedure done as I didn’t know what to expect, plus I’d been having a few problems with my ears, but Terri made me feel at ease. She talked through everything in... See more
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I was slightly apprehensive as I had never had my ear wax removed using suction and also had never been to Hidden Hearing before. As soon as I arrived I felt completely at ease. The lady who did the... See more
I had an excellent experience at the Chester Hidden Hearing clinic. Terri guided me through the process and explained everything clearly. The results were really amazing - my hearing felt like muffler... See more
We can't speak highly enough of Kia Kirk at the Chester branch of Hidden Hearing. From the outset, she was attentive, thorough and highly professional. We have visited three times for my partner's a... See more
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Very informative about my hearing…
Very informative about my hearing condition No pushy salesmanship towards the product
just perfect
just perfect, i will certainly be going to hidden hearing for my ears done in the future ,
Very professional easy too talk to…
Very professional easy too talk to excellent through out 5 star .
The manager was extremely helpful and…
The manager was extremely helpful and knowledgeable
Truly exceptional service
Truly exceptional service – the quality of customer care is simply outstanding. My wife and I both had tests – Lucy dealt with us in a very very professional manner. She couldn’t have been more helpful or knowledgeable.
There is no hard sell despite the free hearing test – I did not need hearing aids (yet!) My wife did – she is the delighted with the product and the way Lucy introduced them to her and has helped her get used to them. Highly recommended!!
The service was delivered in a very…
The service was delivered in a very clear and professional manner
Terri explained everything clearly and…
Terri explained everything clearly and was very considerate.
Pitch perfect
At both appointments, Terri was clear supportive and professional. You’re in good hands here
Helpful & informative consultation at…
Helpful & informative consultation at home- many thanks
Hidden Hearing Chester
Hidden Hearing Chester
After a lot of research and having various advertising on social media, I decided to have a hearing assessment at Hidden Hearing at Chester. Excellent communication from the very start of booking an appointment . Daniel the Audiologist was exceptional, explaining the testing , hearing devices and my own requirements. I am so pleased with the service and the promise of the aftercare offered to me . Right decision was definitely made to go to Hidden Hearing Chester .
Chester Branch highly recommended
Examination and information I received was excellent, was made to feel very comfortable the minute I arrived for my appointment, lovely calm environment felt no pressure to make immediate decisions, Would Definitely recommend.
Ear Wax removal
Excellent service!
Annoyed that this essential procedure is no longer available on the NHS. However Terri was friendly, efficient, and thorough.
Highly recommend.
My hearing is in good hands
Always have a good experience at Hidden Hearing, Chester. Receptionist Rebecca is always welcoming and audiologist Daniel is so friendly and efficient. He checked my hearing thoroughly, told me how it compared with last year and adjusted my hearing aid so it immediately felt more comfortable. I feel my hearing is in good hands!
Excellent testing experience and also…
Excellent testing experience and also advice given during tests.
All around brilliant experience
All around brilliant experience, fast service, very happy. The lady who dealt with me, was very professional and lovely. Her name began with a T I think but can’t remember I’m afraid. Thankyou
Excellent service.
Excellent service.
Terri was very thorough and considerate, explaining every stage of the procedure for ear wax removal.
I was very satisfied with the result and can highly recommend the service provided by Hidden Hearing.
Excellent
Excellent. I saw a lovely lady who was incredibly patient given that I was late for my appointment. She didn’t cut corners. I felt safe in her care and would recommend her.
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