Audika - Chester Reviews 

118
TrustScore 5 out of 5

4.9

5 Pepper Row, Pepper Street, CH1 1EA CHESTER, Cheshire, GB


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Rated 5 out of 5 stars

I was quite anxious about having this procedure done as I didn’t know what to expect, plus I’d been having a few problems with my ears, but Terri made me feel at ease. She talked through everything in... See more

Rated 5 out of 5 stars

I was slightly apprehensive as I had never had my ear wax removed using suction and also had never been to Hidden Hearing before. As soon as I arrived I felt completely at ease. The lady who did the... See more

Rated 5 out of 5 stars

I had an excellent experience at the Chester Hidden Hearing clinic. Terri guided me through the process and explained everything clearly. The results were really amazing - my hearing felt like muffler... See more

Rated 5 out of 5 stars

We can't speak highly enough of Kia Kirk at the Chester branch of Hidden Hearing. From the outset, she was attentive, thorough and highly professional. We have visited three times for my partner's a... See more

Company replied



Contact info

  • 5 Pepper Row, Pepper Street, CH1 1EA, CHESTER, Cheshire, United Kingdom

  • 01244 699030

4.9

Excellent

TrustScore 5 out of 5

118 reviews

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4.9

All reviews

(118)

4,593 reviews in the last 12 months

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Rated 5 out of 5 stars

Truly exceptional service

Truly exceptional service – the quality of customer care is simply outstanding. My wife and I both had tests – Lucy dealt with us in a very very professional manner. She couldn’t have been more helpful or knowledgeable.
There is no hard sell despite the free hearing test – I did not need hearing aids (yet!) My wife did – she is the delighted with the product and the way Lucy introduced them to her and has helped her get used to them. Highly recommended!!

May 28, 2024
Unprompted review
Rated 5 out of 5 stars

Pitch perfect

At both appointments, Terri was clear supportive and professional. You’re in good hands here

April 27, 2024
Rated 5 out of 5 stars

Hidden Hearing Chester

Hidden Hearing Chester
After a lot of research and having various advertising on social media, I decided to have a hearing assessment at Hidden Hearing at Chester. Excellent communication from the very start of booking an appointment . Daniel the Audiologist was exceptional, explaining the testing , hearing devices and my own requirements. I am so pleased with the service and the promise of the aftercare offered to me . Right decision was definitely made to go to Hidden Hearing Chester .

February 14, 2024
Unprompted review
Rated 5 out of 5 stars

Chester Branch highly recommended

Examination and information I received was excellent, was made to feel very comfortable the minute I arrived for my appointment, lovely calm environment felt no pressure to make immediate decisions, Would Definitely recommend.

February 20, 2024
Rated 5 out of 5 stars

Ear Wax removal

Excellent service!
Annoyed that this essential procedure is no longer available on the NHS. However Terri was friendly, efficient, and thorough.
Highly recommend.

February 15, 2024
Unprompted review
Rated 5 out of 5 stars

My hearing is in good hands

Always have a good experience at Hidden Hearing, Chester. Receptionist Rebecca is always welcoming and audiologist Daniel is so friendly and efficient. He checked my hearing thoroughly, told me how it compared with last year and adjusted my hearing aid so it immediately felt more comfortable. I feel my hearing is in good hands!

February 13, 2024
Rated 5 out of 5 stars

All around brilliant experience

All around brilliant experience, fast service, very happy. The lady who dealt with me, was very professional and lovely. Her name began with a T I think but can’t remember I’m afraid. Thankyou

January 11, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service.

Excellent service.
Terri was very thorough and considerate, explaining every stage of the procedure for ear wax removal.
I was very satisfied with the result and can highly recommend the service provided by Hidden Hearing.

January 11, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent. I saw a lovely lady who was incredibly patient given that I was late for my appointment. She didn’t cut corners. I felt safe in her care and would recommend her.

November 24, 2023
Unprompted review

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