I saw Debbie in the Clacton branch. She was very friendly and made it clear what she was doing every step of the way. The treatment doesn’t take long and I left being able to hear clearly again. Would... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Your staff in Clacton continue to provide the same standard of service we have received for many years. Nice to see you keeping up to date with your equipment as its intetesting to see the state of... See more
i wanted to bring forward my annual review as I had a problem with hearing on my right side, and I was fitted in within two days. Colin, who conducted my review, acted in a very friendly and efficient... See more
I recently went in to see Gordon and Michelle at the Clacton branch. This was for a routine hearing test. As usual they were excellent. Gordon took me through the test which was thorough, very profess... See more
Was very pleased with the service
Was very pleased with the service, friendly and professional. Felt like they were doing the best for my hearing felt very reassured at all times.
Great service, I would definitely recommend
Today I went to my local branch in Clacton on sea for ear wax removal, Debbie did the procedure, she was very professional, answered all the questions I had and gave me great advise as well as making me feel totally at ease. I would definitely recommend Hidden hearing
Debbie was very professional & friendly…
Debbie was very professional while at the same time friendly and approachable. I have had this procedure carried out a great many times and can honestly say that this is the best experience I have had.
Holly was kind and understanding of my hearing problems.
Holly was kind and understanding of my hearing issues and carried out a thorough scan of my hearing. She did a first rate job.
You only get what you pay for in life
You only get what you pay for in life, I had a thorough ear cleaning by a very caring and responsible person
very supportive with trying to help my…
very supportive with trying to help my hearing loss and honest appraisal of my future prognosis, which is now very severe with 75% hearing loss. Very prompt in giving me an appointment when I had a problem - and very friendly service from both receptionist and audiologist.
Very helpful hearing test
Had a hearing test, very thorough, informative and encouraging. Friendly service and nice to receive a £10 m&s gift card as a thank you for taking the test 😊
Hearing test at Clacton branch
I recently went in to see Gordon and Michelle at the Clacton branch. This was for a routine hearing test. As usual they were excellent. Gordon took me through the test which was thorough, very professionally done and detailed. Their approach to their clients is superb - friendly whilst getting on with doing a superlative job. I would recommend everyone to go to Hidden Hearing.
Dedication to the task
All the time to explain things and go carefully thru each step of the hearing check, with all the effort to make sure I understood, shows the dedication given during my visit. I highly recommend anyone who needs help with hearing to attend a session with Gordon. You will not be disappointed and you’ll come away with a lot of knowledge and aids that really do their job properly
Excellent service
The audiologist Gordon was excellent right from the beginning. He made both my wife and I really welcome. He explained the whole process from start to finish and in great detail so it was easy to understand. The checks and various different tests well conducted and explained to both of us. When completed he explained the various costs involved without any pressure to buy. Excellent overall experience.
Your staff in Clacton continue to…
Your staff in Clacton continue to provide the same standard of service we have received for many years. Nice to see you keeping up to date with your equipment as its intetesting to see the state of ones ears on the computer screen these days.
I would 100% recommend Hidden Hearing
I would 100% recommend Hidden Hearing, Debbie and the reception team was welcoming and she explained the process to me and made sure I was happy with everything and answered any questions I had. She also made sure I was comfortable throughout the process, she is very professional, friendly and made sure my hearing was fine before I left. Thank you!
First Class Treatment
Hidden Hearing always give first class treatment, I have been using they’re hearing aids for two years & it has changed my life, it’s wonderful to hear the birds clearly & so many lost sounds restored.
Highly recommended
Hearing test
Staff friendly, polite, and audiology test was very informative. I would not hesitate to seek advice in the future if needed.
Good service
The lady who came to my in laws home was efficient and friendly.
Just the price for the hearing aids was more than expected.
Pleasant experience overall
Pleasant experience overall. Very professional and knowledgeable. Comfortable procedure throughout with constant reassurance from nurse Debbie.
Debbie at Clacton
Went to Clacton branch and seen by Debbie. Absolutely amazing service, she was friendly, polite, welcoming and explained everything in advance, checked I understood and answered any questions I had.
Excellent clinical skills, excellent patient care and after care advice.
Cannot praise the service or their professionalism enough.
Thoroughly recommend.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.





