Audika - Clacton Reviews 

98
TrustScore 5 out of 5

4.9

72 Station Road, CO15 1SP CLACTON-ON-SEA, Essex, GB


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Rated 5 out of 5 stars

I saw Debbie in the Clacton branch. She was very friendly and made it clear what she was doing every step of the way. The treatment doesn’t take long and I left being able to hear clearly again. Would... See more

Rated 4 out of 5 stars

Your staff in Clacton continue to provide the same standard of service we have received for many years. Nice to see you keeping up to date with your equipment as its intetesting to see the state of... See more

Rated 5 out of 5 stars

i wanted to bring forward my annual review as I had a problem with hearing on my right side, and I was fitted in within two days. Colin, who conducted my review, acted in a very friendly and efficient... See more

Rated 5 out of 5 stars

I recently went in to see Gordon and Michelle at the Clacton branch. This was for a routine hearing test. As usual they were excellent. Gordon took me through the test which was thorough, very profess... See more



Contact info

  • 72 Station Road, CO15 1SP, CLACTON-ON-SEA, Essex, United Kingdom

  • 01255 470410

4.9

Excellent

TrustScore 5 out of 5

98 reviews

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4.9

All reviews

(98)

4,737 reviews in the last 12 months

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Rated 5 out of 5 stars

happy customer.

I can honestly say I have never had such good service as I have had from Michele on reception to Gordon , They both make me feel that whatever I need they are only too happy to help . I wish all businesses were like this . Well done Clacton hidden hearing .

February 17, 2023
Unprompted review
Rated 5 out of 5 stars

Hidden Hearing are amazing

Absolutely amazing service from Gordon, Hollie, Debbie and Michele. Very warm welcome and all my appointments were really great. Highly recommend this company

January 3, 2023
Unprompted review
Rated 5 out of 5 stars

My nan went to clacton hidden hearing…

My nan went to clacton hidden hearing today as she needed to have her ear syringed due to it being very blocked and she kept feeling dizzy. Debbie who is the lady who syringed my nans ear was absolutely lovely. My nan is deaf and blind but she still made sure to go out of her way to make sure me & my nan knew what she was going to be doing every step of the way. So thankyou very much you made my nan feel very much at ease.

December 5, 2022
Unprompted review
Rated 5 out of 5 stars

Michele is a star

Michele is so down to earth and very helpful I think she is wonderful the audiologist I cannot say as I have seen her only once she was amicable

November 23, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent professional easy

Phoned booked an appointment payed at the same time attended at time agreed removed some ear wax but needed further softening arranged a follow up appointment included in the same price all went well on second visit all ear wax removed saw pictures before and after which was new to me also had a hearing test included in the price Debbie who I saw was lovely bubbly very chatty and put me at ease can not recommend enough professional service reasonably priced all in all super service and I can hear again Thank You

November 21, 2022
Unprompted review
Rated 5 out of 5 stars

Hollie Godwin & Michele are the best

I have been so fortunate to have the wonderful service from Hollie and the support of Michelle at their company . I would gladly recommend them to any one with a hearing problem I have been so fortunate in the service I have had Ken Bushell

November 15, 2022
Unprompted review
Rated 5 out of 5 stars

The staff are very professional and caring …

The staff are very friendly and professional,made me feel so relaxed,Receptionist Michele very efficient,Gordon the audiologist was excellent,I had a hearing test and Gordon explained everything to me,1 week later I had my hearing aid fitted, The experience of being able to hear so much after several years of hearing loss is wonderfull.Would highly recommend Clacton Hidden Hearing.

October 31, 2022
Unprompted review
Rated 5 out of 5 stars

Best and friendly staff

Best and friendly staff. Very welcoming and nothing was too much bother. I will be coming back. Thanks to Hollie Godwin and Michelle will be back soon for sure. Thanks again

October 25, 2022
Unprompted review
Rated 5 out of 5 stars

Great service all around from Clacton's…

Great service all around from Clacton's Hidden Hearing branch. My audiologist Holly was extremely caring, gentle and empathetic. I have suffered from being hard of hearing for a while. Specsavers stated that could not help me due to my age, and the NHS couldn't help me as they could see no apparent reason for hearing difficulties.

Holly listened and acted.

She was considerate and provided me with the help that I needed, as well as was patient with me and my neurodiversity.

Thank you also to Michele, the receptionist, who provided a welcoming environment and was very hospitable.

Excellent customer service! You both are amazing! I can't wait to see you for my routine follow-up appointment.

September 29, 2022
Unprompted review
Rated 5 out of 5 stars

Debbie and colleagues in Clacton are…

Debbie and colleagues in Clacton are such a great team - I highly recommend them. Debbie looked after my dad who had ear wax removal carried out, she is so knowledgeable and genuinely cares how her clients are doing. Thank you so much again Debbie for everything.
Best wishes
Tracey

September 27, 2022
Unprompted review
Rated 5 out of 5 stars

Would recommend anyone to go to Debbie if they are concerned about their hearing, whether young or old

I had completely blocked hearing in my right ear. I had had so for a total of 11 days. Debbie consulted on the first day and showed me (by video) that the ear was completely blocked with wax. She suggested to use 'Earol' drops for 2 days to soften the wax. I then went back and she used the microsuction tool very gently to clear my ear. She wasn't sure if it would totally work or if i'd need to come back a third time, but thankfully she was successful on the second attempt. My hearing returned instantly. She did a hearing test which was fine except that I could hear lots of noises outside the room. Would recommend anyone to go to Debbie if they are concerned about their hearing, whether young or old.

August 25, 2022
Unprompted review
Rated 5 out of 5 stars

Debbie was brilliant

Debbie was great, she took her time with me, educated me and I will definitely be back. Her care & attention was great & made me feel really comfortable in an uncomfortable situation. She is a credit to the organisation.

August 8, 2022
Unprompted review

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