I made an appointment online easily and was seen within two weeks of booking. When I arrived for my appointment, I was seen very quickly. The practitioner put me at ease while explaining the process a... See more
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See what reviewers are saying
First time getting my hearing checked, very thorough and polite. Was offered a coffee straight away too.
Teresa was so kind and gave me a brilliant service, I felt at ease and appreciated her help and amazing follow up to make sure my ear infection had resolved itself. My gran who has her hearing aids fr... See more
Kady fitted my 1st ever hearing aids. Very friendly and professional person. Made me feel at ease. The hearing aids she recommended are amazing. Didn’t realise I’d been missing out on so much. I’d hig... See more
Painless
Painless, doesn’t take long and if a second visit is required, no extra cost. Therese is experienced and confident with a good sense of humour. She is good at explaining each step before and during the procedure.
The man was very informative about my…
The man was very informative about my ear condition
Good service
Good service, substantial set of hearing tests conducted resulting in the need for hearing aids, good advice given.
More expensive than I’d thought and they have a life of around 5 years before replacement needed. I now need to make a decision.
World class service from a warm and friendly team
Teresa was so kind and gave me a brilliant service, I felt at ease and appreciated her help and amazing follow up to make sure my ear infection had resolved itself. My gran who has her hearing aids from yourself is whom recommended yourselves and it definitely lived up to expectations. Thank you!
First Annual Check Up
This was my first annual hearing aid check up. David the Audiologist was attentive, thorough and reassuring with the check up findings, next steps and any queries I had. 5 stars from me.
Tom was very helpful to me and…
Tom from the Caterham, Eothen House CR3 6JU was very helpful to me and explained everything clearly. So thank you to him 👍
Hearing Aids
Exellent staff make you feel relaxed during hearing test and take on board what your saying these hearing aids are the best quality ever my life has been so much easier wearing them no screetching,very smooth and no more batteries.
Service with a smile
Lost one hearing aid Sunday. Called Monday, had appointment Monday and was wearing new hearing aids Monday. Very fast,friendly and professional service.
easy process
easy process - making my father feel at ease throughout
friendly staff -- happy to recommend
She answered all my queries to my…
She answered all my queries to my satisfaction & agreed to my conclusion that at the moment I did not need hearing aid.
May use AI-assist with repliesRead more
The ear wax removal was very…
The ear wax removal was very efficiently done and the nurse made you feel at ease
They were very helpful and thorough in…
They were very helpful and thorough in revealing my problem with my left ear
Very good service excellent
Professional and knowledgeable
Friendly, professional staff. The nurse explained the process and the findings to me clearly and offered advice about next steps.
Great service from David in Dundee.
David was really good with me, explained everything to me. I had been having a bad time with my expensive hearing aids and David sorted it all out for me. I am now very happy with them. David also checked my ears and changed out my domes. Adjusted my hearing on the computer and went through my app with me so I could change sound etc plus to help with background noise. I really enjoyed my visit and came out very happy with my review. Thank you David
Excellent
Callum was excellent at explaining every step of the test,and telling us about follow up.
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