I made an appointment online easily and was seen within two weeks of booking. When I arrived for my appointment, I was seen very quickly. The practitioner put me at ease while explaining the process a... See more
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First time getting my hearing checked, very thorough and polite. Was offered a coffee straight away too.
Teresa was so kind and gave me a brilliant service, I felt at ease and appreciated her help and amazing follow up to make sure my ear infection had resolved itself. My gran who has her hearing aids fr... See more
Kady fitted my 1st ever hearing aids. Very friendly and professional person. Made me feel at ease. The hearing aids she recommended are amazing. Didn’t realise I’d been missing out on so much. I’d hig... See more
4.8
Excellent
94 reviews
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A most enlightening experience for my…
A most enlightening experience for my father who was diagnosed with rather severe hearing loss when he thought he was perfectly fine.
November 9, 2022
Unprompted review
David from Hidden Hearing was extremely…
David from Hidden Hearing was extremely helpful. I have had the aids now for a couple of days and they have made such a difference.
October 13, 2022
The operation involved removing…
The operation involved removing impacted wax from both ears. The procedure was explained carefully and clearly. The actual procedure was quite comfortable. On completion of the procedure there was a summing-up and all in all I was very satisfied.
September 8, 2022
My mum highly rated the Dundee centre
My mum was very well looked after by the Dundee team.
Very caring bunch of guys who helped my mum before and after her procedure. They kept her informed the whole way through and gave my mum all the time she needed to alleviate her concerns.
Thank you guys!
August 18, 2022
Unprompted review
Successful Ear Wax Removal
I had wax removed from both my ears over 2 appointments (at no extra charge). It wasn’t painful and totally successful. It was also a lot more comfortable than previous experience of having having my ears ‘syringes’. Now I can hear again! Teresa explained everything and gave me advice all the way through the process. Thank You!
July 27, 2022
Unprompted review
The lady explained the process very…
The lady explained the process very well and was so nice
July 22, 2022
The staff at hidden hearing could not…
The staff at hidden hearing could not have been more helpful! Norrie was amazing and me feel so at ease! Nadia at the front desk was very friendly and helpful when I was trying to get insurance sorted! Thank you for making this life changing experience so easy! 👍👍👍👍
June 2, 2022
Ears Hoovered
Micro suctioning is a very efficient way of removing wax, expertly done in this case by Ear Care Practitioner Andrew Gillan.
May 30, 2022
Unprompted review
I had my first consultation and intend…
I had my first consultation and intend to have further appointments and services based on my initial customer experience of this clinic. The clinician was professional and knowledgeable as well as being compassionate and sympathetic to my issues. I feel satisfied as a customer and patient. I also additionally sought a second opinion from a different audiologist, just for comparison and reference and they concurred completely with the Hidden Hearing clinicians diagnosis.
10/10,5 stars. Would recommend to a friend and family.
March 9, 2022
May use AI-assist with repliesRead more
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I bought aids about 5 years ago for…
I bought aids about 5 years ago for £5,000 and they are rubbish, they are so bad i am going to put them in the bin.
From WILLIAM TELFORD
You can make an appointment with another branch
but it will not be any use they are rubbish.
October 27, 2021
Unprompted review
Reply from Audika - Dundee
Hi William,
Have you spoken to your local Hidden Hearing branch? There are lots of options for you if you speak to someone?
Can I arrange for a member of the team to call you? I will request your details now and you will receive a separate email.
Thanks
Sally - Hidden Hearing
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