Reviews are not something that I regularly do but felt I needed to leave a review for Audika Eastbourne. The service my friend received was amazing. Ben and Gaye couldn’t be more helpful with all thei... See more
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Audika Eastbourne is very conveniently located near the train station. My husband has been a customer for some years. He has been very impressed with Ben's patient expertise in helping him chose the r... See more
Having had constant problems with my hearing aids - my inability to come to terms with them basically - I now find I am accepting them and understand how they actually work - thanks to Justin who was... See more
My husband travelled from our home to Eastbourne forgetting to bring any new filters for his hearing aids. We called in to see Gaye at Hidden Hearing and she was extremely helpful in every way helpi... See more
4.9
Excellent
141 reviews
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Excellent
I was seen by Catherine at the Eastbourne clinic for badly blocked ears. They offer a great service & Catherine was very friendly and informative. I returned for a review & hearing test.
January 19, 2022
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The service I received from the…
The service I received from the Eastbourne branch was fine, friendly and professional but when it came to the cost of the hearing aid I had been fitted for they were over 100% higher than what I actually paid for from another practise. I even called to see if they had made a mistake and quoted for a pair but was told no this is the price.
My suggestion is do your research on the costs before committing.
Neil
March 26, 2021
Reply from Audika - Eastbourne
Hi Neil,
Thank you for your review and feedback. We are glad to learn that you found our Eastbourne branch was friendly and professional. We are however, sorry to hear that you are not happy with the price quoted to you.
We offer a lifetime service guarantee and do not charge for any appointments, adjustments, or ongoing support that an individual may need. We also offer free batteries for the first three years of ownership.
If you would like to discuss this with us further please do get in touch with our Customer Service team on 01622 775191.
Kind regards,
David
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