Tracey explained why I have been experiencing issues with my ears, and was very careful when applying the micro-suction machine. The narrow channels in my ears are the issue. But the outcome... See more
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Mr Fletcher at Hanover Street always knows how to help and this visit was typical. The little wire on my hearing aid had become different and he knew immediately to replace it. He showed me that it wa... See more
Branch located very central in Edinburgh. -many bus routes pass by the location. Also the train station is bery close. But is is located up some steps -so not suitable for wheel chairs or elderly. S... See more
Such friendly, helpful and accommodating staff. Nothing is too much trouble and they genuinely want to help and solve your problem. Margaret is lovely and welcoming on reception and David is always on... See more
4.7
Excellent
91 reviews
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Incredible service and made a huge…
Incredible service and made a huge difference to my hearing. I would highly recommend!
February 23, 2023
Unprompted review
Edinburgh Hanover St team have been…
Edinburgh Hanover St team have been super. Pointed me in direction of wax removal with Andrew. Excellent manner, relaxed and explained everything so well.
November 2, 2022
Unprompted review
He went the extra mile to make me feel comfortable & to safely get the job done
So grateful to Andy at the Edinburgh branch for bringing me back into the audio world! He took great care throughout unblocking some both ears (even with an underlying infection in one of them), explaining everything I needed to know, answering queries & concerns. He went the extra mile to make me feel comfortable & to safely get the job done. Big ups from Hidden Orchestra!
October 20, 2022
Unprompted review
Andy Gillan arrived promptly and was…
Andy Gillan arrived promptly and was excellent with my ninety year old cousin. He was very professional, patient and extremely caring. Has an amazing personality which put my cousin at ease. Highly recommend this super guy.
October 6, 2022
Unprompted review
A lot of attention to detail
Had some stubborn earwax removed by Andrew here. Very friendly and very professional. Two subsequent follow-ups all included in initial chatge. Recommend.
August 24, 2022
Unprompted review
Leeds clinic
I visited the Leeds clinic on the 14/46/22 and was seen by a practioner name Chloe and I cannot speak highly enough of the treatment I received for ear wax removal, on examination she realised that a plastic lobe from a hearing aid, supplied by a another company, had become detached and was lodged within my ear, with a great deal of patience and skill she managed to remove the lobe which had been causing me discomfort, the procedure I am sure took me over the allocated time but it was carried out with true efficiency
June 21, 2022
Unprompted review
Earwax removal
I had earwax removal procedure today by Kerry Goodman at the Hanover St , Edinburgh, office.
Kerry was warm and professional throughout. She explained how she would carry out the procedure and was gentle and thorough, showing me the before and after photos. I am so pleased to have had this done and certainly recommend her to anyone in need of wax removal.
April 12, 2022
Unprompted review
Great team they were very professional…
Great team they were very professional I’m so pleased I found this company
March 29, 2022
Wax removal from my ears
Andy removed wax from my ears yesterday. He began by explaining the procedure very well which was reassuring and he was extremely professional throughout the appointment. I really valued his considerable expertise. I would thoroughly recommend Hidden Hearing. Five stars!
March 25, 2022
Unprompted review
Excellent efficient service as per…
Excellent efficient service as per usual great company to do business with
August 5, 2021
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