I was very impressed with the service at Hidden Hearing. I completed an enquiry form on a Friday evening, and had an appointment booked by the Monday morning. Andrew explained everything clearly and t... See more
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See what reviewers are saying
Andrew at the Ipswich branch has been professional, honest & courteous throughout the consultation, supply & follow up stages of my recent need for hearing aids. Kayleigh always greets my arrival in a... See more
The ear wax removal was effective and the staff friendly and efficient. I was given a clear explanation of what was about to happen and she was very reassuring. The procedure was pain free and I was v... See more
I was pleased and surprised as to how quickly I could get an appointment. Andrew was very knowlegable, helpful, friendly and efficent. He made a daunting situation much improved. The Hearing Aids wer... See more
the staff are friendly
the staff are friendly, helpful and knowledgeable. the booking service is easy with reminders which are very useful.
November 5, 2025
Excellent all round service
Extremely good customer service and great care taken by ear care specialist in removing ear wax, which was painless and very quick. I particularly like the fact that you are shown before and after images, which gives absolute confidence in the care provided.
October 30, 2025
Always a warm and welcoming reception
Always a warm and welcoming reception, followed by a professional service.
Everything was fully explained as tests were conducted, and all options of Hearing aids were explained.
I would recommend this service to anyone
October 29, 2025
Holly came to assess our hearing and…
Holly came to assess our hearing and acquitted herself superbly, she was friendly, efficient, answered all our questions promptly and clearly and generally made us feel comfortable and confident in her approach.
July 25, 2025
Excellent service
Beth and Tom were professional helpful and thorough. I would not hesitate to recommend.
August 11, 2025
Unprompted review
Clear introduction to the process…
Clear introduction to the process ensured a stress-free hearing test; trying out the hearing aids after was a revelation after the battles I’ve had with my NHS aids over the years- so many features that will improve my day to day life immeasurably.
July 9, 2025
Very impressed with the Consultant and…
Very impressed with the Consultant and explained everything very clearly. Very pleasant lady who demonstrated very good knowledge and care.
June 30, 2025
I have always been impressed with the…
I have always been impressed with the professional and friendly service and advice that i receive at the Ipswich clinical..
April 15, 2025
I was pleased and surprised as to how…
I was pleased and surprised as to how quickly I could get an appointment. Andrew was very knowlegable, helpful, friendly and efficent. He made a daunting situation much improved. The Hearing Aids were provided very quickly. I cannot fault anything about the service I have received from Hidden Hearing.
April 11, 2025
Was the best consultation about my…
Was the best consultation about my hearing I've ever had, plus l can hear so much better I highly recommend this place, I've never had such a good hearing test before thankyou 😊
April 1, 2025
Reassuring
Friendly, experienced, knowledgeable staff. Very reassuring. Explained each step of the treatment.
March 12, 2025
Quality care and friendliness
I really value the friendliness and repetition of the staff for me to contact them and come in if I have any problems or difficulties.
The staff always ring me back if they are unavailable when I ring and I have to leave a message.
March 10, 2025
Ear wax removal was great
The ear wax removal was effective and the staff friendly and efficient. I was given a clear explanation of what was about to happen and she was very reassuring. The procedure was pain free and I was very pleased to have full hearing back. Will definitely be returning to Hidden Hearing next time . Good value - I’ve paid more at other places that were not so good.
March 12, 2025
Had an ear wax removal appointment at…
Had an ear wax removal appointment at the Ipswich branch with Diane. She was very friendly and the procedure was quick, with no discomfort. Would recommend their service and go back in the future.
February 19, 2025
Unprompted review
Very personable hearing tester
Very personable hearing tester. Made me feel comfortable when I was a bit nervous.
January 11, 2025
Friendly and efficient service
December 19, 2024
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