Audika - Ipswich Reviews 

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TrustScore 0 out of 5

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18 Falcon Street, IP1 1SL IPSWICH, Suffolk, GB


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Rated 5 out of 5 stars

I was very impressed with the service at Hidden Hearing. I completed an enquiry form on a Friday evening, and had an appointment booked by the Monday morning. Andrew explained everything clearly and t... See more

Rated 5 out of 5 stars

Andrew at the Ipswich branch has been professional, honest & courteous throughout the consultation, supply & follow up stages of my recent need for hearing aids. Kayleigh always greets my arrival in a... See more

Rated 5 out of 5 stars

The ear wax removal was effective and the staff friendly and efficient. I was given a clear explanation of what was about to happen and she was very reassuring. The procedure was pain free and I was v... See more

Rated 5 out of 5 stars

I was pleased and surprised as to how quickly I could get an appointment. Andrew was very knowlegable, helpful, friendly and efficent. He made a daunting situation much improved. The Hearing Aids wer... See more



Contact info

  • 18 Falcon Street, IP1 1SL, IPSWICH, Suffolk, United Kingdom

  • 01473 261160
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4,733 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Thank you!

The service I received was brilliant. Andrew was very understanding and supportive throughout the whole process, including the aftercare. I would highly recommend Hidden Hearing, my hearing aids have completely changed my life and have given me much more confidence! Thanks Andrew!

October 21, 2023
Unprompted review
Rated 5 out of 5 stars

Life Changing!

Andrew at the Ipswich branch has been professional, honest & courteous throughout the consultation, supply & follow up stages of my recent need for hearing aids. Kayleigh always greets my arrival in a cheerful, friendly manner & never fails to advise of forthcoming appointments. I initially found my need for hearing aids quite a daunting experience but this has become a life changer in a positive way! Many thanks to you both for playing such a big part in this.

October 27, 2023
Unprompted review
Rated 5 out of 5 stars

My life has changed

It’s been 5 years I walked through their door and my life has changed.
Andrew helped me a lot with his professionalism, care and friendliness. He answered all my questions and blew away all my concerns.
Kayleigh is very friendly and helpful. She always finds the best appointment for me and kindly remind me on it 2 days before.
If I need any help their door is open all the time.
Thank you both for everything.

September 21, 2023
Unprompted review
Rated 5 out of 5 stars

Wax Removal

My Wax treatment by Debbie was excellent, combing professional expertise with a friendly attitude that put me completely at ease

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April 25, 2023
Unprompted review
Rated 5 out of 5 stars

Super Service

Appointment for wax removal. Lovely environment, on time, friendly staff and a comprehensive service inc. photos and videos of ear canal in case of other issues. Painless and super smooth service from Debbie.

April 11, 2023
Unprompted review
Rated 1 out of 5 stars

Attempt to overcharge

Visited me - talked their talk and and quoted me £5400 for a new pair I could buy for under £3000 elsewhere !! They are taking advantage of old people’s trust, vulnerability and ignorance of the pricing to massively overcharge them. Check the price with a professional audiologist or hearingaid.org.uk before you sign their contract.

July 11, 2022
Unprompted review
Audika - Ipswich logo

Reply from Audika - Ipswich

Good Morning,

Thank you for taking the time to leave your review and we're sorry to see the feedback you have provided.

If you would like to discuss the further, please feel free to contact our Customer Services Team on 0800 740 8796 or by emailing contact@hiddenhearing.co.uk and we will be happy to discuss this with you.

Kind Regards

Hidden Hearing
01622 775191 / 0800 740 8796
contact@hiddenhearing.co.uk

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