Just went into Audika Ipswich as had an issue with one of my hearing aids. Andrew very kindly dealt with this immediately, even though he was awaiting his first customer and all was resolved. Further... See more
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This is now the 4th year we have checked in with Audika and as usual we were greeted with the cheerful face of Andrew who listened to our queries and dealt with them to our satisfaction. We left with... See more
The young lady, who looked after me , was very professional. The information thoughtfully presented. No pressure, no big sell , which when needed will certainly bring me back
I was very impressed with the service at Hidden Hearing. I completed an enquiry form on a Friday evening, and had an appointment booked by the Monday morning. Andrew explained everything clearly and t... See more
4.8
Excellent
122 reviews
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Clear introduction to the process…
Clear introduction to the process ensured a stress-free hearing test; trying out the hearing aids after was a revelation after the battles I’ve had with my NHS aids over the years- so many features that will improve my day to day life immeasurably.
July 9, 2025
Very impressed with the Consultant and…
Very impressed with the Consultant and explained everything very clearly. Very pleasant lady who demonstrated very good knowledge and care.
June 30, 2025
I have always been impressed with the…
I have always been impressed with the professional and friendly service and advice that i receive at the Ipswich clinical..
April 15, 2025
I was pleased and surprised as to how…
I was pleased and surprised as to how quickly I could get an appointment. Andrew was very knowlegable, helpful, friendly and efficent. He made a daunting situation much improved. The Hearing Aids were provided very quickly. I cannot fault anything about the service I have received from Hidden Hearing.
April 11, 2025
Was the best consultation about my…
Was the best consultation about my hearing I've ever had, plus l can hear so much better I highly recommend this place, I've never had such a good hearing test before thankyou 😊
April 1, 2025
Reassuring
Friendly, experienced, knowledgeable staff. Very reassuring. Explained each step of the treatment.
March 12, 2025
Quality care and friendliness
I really value the friendliness and repetition of the staff for me to contact them and come in if I have any problems or difficulties.
The staff always ring me back if they are unavailable when I ring and I have to leave a message.
March 10, 2025
Ear wax removal was great
The ear wax removal was effective and the staff friendly and efficient. I was given a clear explanation of what was about to happen and she was very reassuring. The procedure was pain free and I was very pleased to have full hearing back. Will definitely be returning to Hidden Hearing next time . Good value - I’ve paid more at other places that were not so good.
March 12, 2025
Had an ear wax removal appointment at…
Had an ear wax removal appointment at the Ipswich branch with Diane. She was very friendly and the procedure was quick, with no discomfort. Would recommend their service and go back in the future.
February 19, 2025
Unprompted review
Very personable hearing tester
Very personable hearing tester. Made me feel comfortable when I was a bit nervous.
January 11, 2025
Friendly and efficient service
December 19, 2024
I arrived with a dysfunctional hearing…
I arrived with a dysfunctional hearing aid which was very quickly sorted. The whole visit and test was handled in most understanding and proffessional manner.
December 13, 2024
Impressive hearing care
I have recently had two appointments at Hidden Hearing in Ipswich. The experience in both has been very, very good. Ear wax removal performed by Debbie was entirely comfortable, and Andrew's thoroughness in checking my hearing was, as usual, very welcome.
November 19, 2024
Unprompted review
Disappointing afternoon
Appointment made by telephone and confirmed by e mail for 1.30 pm. However consultant and Manager did not arrive until 2.00 pm which was the time they had been given. I had also been asked to have a carer with me. As the meeting was late she had to leave before it was over so her time was wasted.
Consultant was very thorough and apologised for being late.
October 30, 2024
The staff
The staff
Are very very helpful and extremely supportive with the professional help that they provide
October 17, 2024
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