Audika - Leigh-on-Sea Reviews 

225
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TrustScore 5 out of 5

4.9

1488 London Road, SS9 2UR LEIGH-ON-SEA, Essex, GB

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Rated 5 out of 5 stars

I already wear hearing aids and wanted to upgrade my pair. My hearing test was very thorough and unhurried. Jennie answered my questions clearly and explained bits about the ear which I hadn’t known... See more

Rated 5 out of 5 stars

Very genuine people. A good experience assisted by helpful staff. A very positive outcome and would definitely recommend. Thanks to all the staff at the shop in Leigh on Sea

Rated 5 out of 5 stars

The staff are very friendly & helpful.The audiologist I see is always pleased to see me & explains clearly what is happening with my ears & tries her best to give me the best hearing that she can.

Rated 5 out of 5 stars

The girls here are very professional, friendly & welcoming! Wendy gave me a wax removal and talked me through the whole service, Jen did my hearing test and again remained professional and explained e... See more



Contact info

  • 1488 London Road, SS9 2UR, LEIGH-ON-SEA, Essex, United Kingdom

  • 01702 711361

4.9

Excellent

TrustScore 5 out of 5

225 reviews

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4.9

All reviews

(225)

6,038 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

I came into the shop on Monday to ask about a hearing aid. What a lovely person the receptionist was. I think her name was Susan. Extremely helpful and I will recommend. Beautiful hair too!

July 14, 2025
Unprompted review
Rated 5 out of 5 stars

wonderful staff, great experience

I took my mother to have a hearing check, turned out she isn't deaf but had rather large blockages in both ears! the staff made my mum feel very at ease, gave her some olive oil spray to use for a week before having wax removal done. massive thank you to all the staff that dealt with her

June 12, 2025
Unprompted review
Rated 5 out of 5 stars

Great Experience

My hearing was tested thoroughly not just in the booth. I felt important and was demonstrated where my hearing could be improved. Everything was explained in full. Although my Aids are now 8 years old and I tried new ones I was not pushed to purchase them. A truly proffesional experience.

July 1, 2025
Rated 5 out of 5 stars

Audiology Care At It's Best

I had a fabulously positive experience with Wendy Green at Hidden Hearing in Leigh. She took time to run through everything, and both ears were successfully unblocked within the allocated time. Audiology care at it's best!

June 26, 2025
Unprompted review
Rated 5 out of 5 stars

Friendly and professional service

The audiologist was very friendly and took the time to explain everything very clearly to myself and my elderly mother the tests and results were very clear to see. We both feel that we have all the information we need to make the decision about what is right for mum going foreword… we will be in soon to discuss types of aids Many thanks.

June 14, 2025
Rated 5 out of 5 stars

Hearing test

I came in this morning for a hearing test, and regarding my young age, I was quite nervous at what might have come up. I was welcomed by Mrs Jennie Canham and quickly put at ease. Everything was explained thoroughly and all questions answered without hesitation. My hearing was tested thoroughly and it really wasn’t as bad a process as I had imagined! Big thanks to Jennie and the team at Hidden Hearing, Leigh-on-Sea.

June 6, 2025
Unprompted review
Rated 5 out of 5 stars

First class service at Leigh on Sea branch

After trying hearing aids from another company, I visited Jen at Hidden Hearing. She explained why my existing ones were not suitable for me. This made perfect sense as they were extremely uncomfortable. I now have perfect hearing aids and I'm very impressed with Jen's knowledge, friendliness and caring attitude.

May 1, 2025
Unprompted review
Rated 5 out of 5 stars

Jennie at Hidden Hearing was 5*

I was lucky enough to see Jennie Canham today at the Leigh Branch. I have suffered with my ears since I was little and after always feeling pushed aside, Jennie understood all my concerns and has now referred me for further hospital treatment. Jennie was very knowledgeable, understanding, patient and supportive. If anything, I wish I could have had all my ear problems dealt with by Jennie! Thank you again, I’m so grateful to have been able to see you today. I would also like to add the receptionists who booked my appointment were so kind and understanding, listing all of my worries in readiness for my appointment, a great team overall!

April 22, 2025
Unprompted review
Audika - Leigh-on-Sea logo

Reply from Audika - Leigh-on-Sea

We are sorry to learn that you've had ongoing concerns with your ears since you were little and that is what led you to us for a consultation. We are pleased you got to meet Jennie and that she had the knowledge, patience and understanding to listen to your story and know when it was appropriate to refer you for ongoing medical care.

We know how important it is to find people that genuinely care and we are pleased that you found that with us. Maybe our paths will cross again in the future but until then, we wish you the very best in your ongoing hearing journey.

Kind Regards,

Customer Services
Hidden Hearing Ltd
0800 740 8796 / 01622 775191
contact@hiddenhearing.co.uk

Rated 5 out of 5 stars

Happy to give 5 stars!

Jenny made may visit to Hidden hearing a pleasure -like meeting up with a friend. She is compassionate and helpful with suggestions to overcome any problem I experience with the hearing aids and with regard to my present ENT situation

April 9, 2025
Rated 5 out of 5 stars

EXCELLENT CUSTOMER SERVICE PROVIDED I SUFFER FROM SOME MEMORY & COGNITIVE…

I SUFFER FROM SOME MEMORY & COGNITIVE IMPAIRMENT PROBLEMS AS A RESULT OF DOING NATIONAL & INTERNATIONAL AMATEUR & PROFESSIONAL BOXING FOR THE UK FOR OVER 20 YEARS. AS A RESULT I FORGOT THAT I HAD AN APPOINTMENT TODAY YET WHEN I ASKED HER TO WAIT OUTSIDE UNTIL I TIDY MY FLAT. SHE WAS VERY POLITE, PROFESSIONAL AND VERY PATIENT AND KIND WHILST WAITING FOR 10 MINS & ONCE SHE CAME INTO MY FLAT THE CUSTOMER SERVICE THAT I RECEIVED WAS EXCELLENT IN TERMS OF LETTING ME KNOW THAT I HAD WON THE COMPETITION & WAS NOW GIFTED A WONDERFUL NEW HEARING AID SET & HAD MY HEARING VERY THOROUGHLY *TESTED IN BOTH EARS, AS MY LEFT EAR DRUM WAS ALSO PERFORATED DURING MY 20 YEAR BOXING CAREER.

KIND REGARDS

LIEUTENANT PAT PASSLEY LV;O
MOBILE 07592426›442

April 7, 2025
Unprompted review
Rated 5 out of 5 stars

Went for a hearing check at Leigh on…

Went for a hearing check at Leigh on Sea Essex branch and Jennie was fabulous and really knew her stuff! Very easy to get on with and explained everything In easy terms. Thankfully not in need of hearing aids just yet but will definitely go back when needed. Thankyou !

April 4, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Great visit staff are brilliant and hearing was fine i would recommend anyone having problems with hearing to go to hidden hearing they make you feel comfortable and cared for

March 27, 2025
Rated 5 out of 5 stars

I will definitely be recommending them

Jennie was friendly, professional, pleasant and knowledgeable. She explained everything in detail and spent a lot of time getting the information correct. I will definitely be recommending her and Hidden Hearing

March 7, 2025
Rated 5 out of 5 stars

I booked in and was lucky enough to see…

I booked in and was lucky enough to see Jennie. She was brilliant, friendly and straight away put me at ease. I had lots of questions and Jennie was able to give me answers to them all.
Many thanks once again.

February 28, 2025
Unprompted review
Audika - Leigh-on-Sea logo

Reply from Audika - Leigh-on-Sea

We are so pleased you saw Jennie in our Leigh-on-Sea clinic and left with all the information you needed to make an informed decision. We know that healthcare appointments can be daunting so it's great to read that Jennie put you at ease. Thank you for taking the time to leave a review.

Naturally, if we can do anything further to assist you, please do reach out.

Kind Regards,

Customer Services
0800 740 8796 / 01622 775191
contact@hiddenhearing.co.uk

Rated 5 out of 5 stars

Great service from Hidden Hearing

Great service from Hidden Hearing, these are my first hearing aids and they took me through the process step by step and tuned my hearing aids in. Also great aftercare and support 10/10

July 18, 2024
Unprompted review
Audika - Leigh-on-Sea logo

Reply from Audika - Leigh-on-Sea

Thank you so much for the 10/10, 5* review- we hope you are getting on well with the hearing aids and if you need any support before your next appointment, please do not hesitate to reach out to us.

Kind Regards,

Customer Services
0800 740 8796 / 01622 775191
contact@hiddenhearing.co.uk

Rated 5 out of 5 stars

Ear wax removal

Had ear wax removal by Wendy Green This was excellent in very clean and comfortable environment. All the staff in this branch were very friendly I would not hesitate to recommend them and would not hesitate in going back John

February 20, 2025
Unprompted review

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