Audika - Leigh-on-Sea Reviews 

212
TrustScore 5 out of 5

4.9

1488 London Road, SS9 2UR LEIGH-ON-SEA, Essex, GB


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Rated 5 out of 5 stars

I saw Wendy Green at Audika in Leigh-on-Sea yesterday for ear wax removal. I am a regular visitor as I suffer from ear wax buildup. Wendy is always very caring and professional in her approach, explai... See more

Rated 5 out of 5 stars

Excellent friendly staff Keely and Jen make it such an easy experience So knowledgeable and informative and have given me the confidence to wear hearing aids where I couldn’t with NHS The Leigh o... See more

Rated 5 out of 5 stars

I have seen Wendy many times as I have problems with wax build up. She is always friendly, professional and caring and I have complete confidence in the treatment she provides. It is also nice havin... See more

Rated 5 out of 5 stars

My wife and I attended Hidden Hearing at Leigh on Sea on Monday,20 April last. We were seen by Nick Dean. We were very impressed by Nick's professional approach. He has a very reassuring manner. We c... See more



Contact info

  • 1488 London Road, SS9 2UR, LEIGH-ON-SEA, Essex, United Kingdom

  • 01702 711361

4.9

Excellent

TrustScore 5 out of 5

212 reviews

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4.9

All reviews

(212)

5,243 reviews in the last 12 months

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Rated 5 out of 5 stars

I have had a particularly bad hearing…

I have had a particularly bad hearing problem due to my overuse of Earol (trying to clear some old wax ) and have made 3 visits to Wendy who has patiently and extremely carefully cleared all the wax from both ears without pain ! I am so grateful for her intervention and care and would thoroughly recommend her to anyone considering ear wax removal .A first class service-thank you Wendy

August 28, 2025
Unprompted review
Rated 5 out of 5 stars

Thank you for listening!

Jennie was fantastic from start to finish at my appointment today. She really cares and is clearly passionate about what she does.
Thank you for going above and beyond to find out what is causing my hearing issues!

August 13, 2025
Unprompted review
Rated 5 out of 5 stars

I saw Jennie who put my mind at ease…

I saw Jennie who put my mind at ease about the appointment and was incredibly friendly and professional. I would definitely recommend visiting if you are having hearing issues. Jennie didn’t try to sell me hearing aids but gave me helpful advice after all of the checks were completed. Very happy with the experience.

August 12, 2025
Unprompted review
Rated 5 out of 5 stars

Ear Wax Removal

Very friendly and professional. Wendy Green the Ear Care Practitioner provided a comfortable environment and explained the procedure involved providing confidence and trust. Highly recommended.

August 7, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant staff.

First impression through the door, the receptionist was lovely, very friendly, very informative.
The actual hearing specialist, same again. Incredibly informative, happy to explain things in terms my grandad could understand. Patient with his poor old dad jokes. Very humourous, absolute wonderful audiologist.

Brilliant establishment, how more should be ran and staffed.
I cannot compliment enough.

July 30, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

I came into the shop on Monday to ask about a hearing aid. What a lovely person the receptionist was. I think her name was Susan. Extremely helpful and I will recommend. Beautiful hair too!

July 14, 2025
Unprompted review
Rated 5 out of 5 stars

wonderful staff, great experience

I took my mother to have a hearing check, turned out she isn't deaf but had rather large blockages in both ears! the staff made my mum feel very at ease, gave her some olive oil spray to use for a week before having wax removal done. massive thank you to all the staff that dealt with her

June 12, 2025
Unprompted review
Rated 5 out of 5 stars

Great Experience

My hearing was tested thoroughly not just in the booth. I felt important and was demonstrated where my hearing could be improved. Everything was explained in full. Although my Aids are now 8 years old and I tried new ones I was not pushed to purchase them. A truly proffesional experience.

July 1, 2025
Rated 5 out of 5 stars

Audiology Care At It's Best

I had a fabulously positive experience with Wendy Green at Hidden Hearing in Leigh. She took time to run through everything, and both ears were successfully unblocked within the allocated time. Audiology care at it's best!

June 26, 2025
Unprompted review
Rated 5 out of 5 stars

Friendly and professional service

The audiologist was very friendly and took the time to explain everything very clearly to myself and my elderly mother the tests and results were very clear to see. We both feel that we have all the information we need to make the decision about what is right for mum going foreword… we will be in soon to discuss types of aids Many thanks.

June 14, 2025
Rated 5 out of 5 stars

Hearing test

I came in this morning for a hearing test, and regarding my young age, I was quite nervous at what might have come up. I was welcomed by Mrs Jennie Canham and quickly put at ease. Everything was explained thoroughly and all questions answered without hesitation. My hearing was tested thoroughly and it really wasn’t as bad a process as I had imagined! Big thanks to Jennie and the team at Hidden Hearing, Leigh-on-Sea.

June 6, 2025
Unprompted review
Rated 5 out of 5 stars

First class service at Leigh on Sea branch

After trying hearing aids from another company, I visited Jen at Hidden Hearing. She explained why my existing ones were not suitable for me. This made perfect sense as they were extremely uncomfortable. I now have perfect hearing aids and I'm very impressed with Jen's knowledge, friendliness and caring attitude.

May 1, 2025
Unprompted review
Rated 5 out of 5 stars

Jennie at Hidden Hearing was 5*

I was lucky enough to see Jennie Canham today at the Leigh Branch. I have suffered with my ears since I was little and after always feeling pushed aside, Jennie understood all my concerns and has now referred me for further hospital treatment. Jennie was very knowledgeable, understanding, patient and supportive. If anything, I wish I could have had all my ear problems dealt with by Jennie! Thank you again, I’m so grateful to have been able to see you today. I would also like to add the receptionists who booked my appointment were so kind and understanding, listing all of my worries in readiness for my appointment, a great team overall!

April 22, 2025
Unprompted review
Audika - Leigh-on-Sea logo

Reply from Audika - Leigh-on-Sea

We are sorry to learn that you've had ongoing concerns with your ears since you were little and that is what led you to us for a consultation. We are pleased you got to meet Jennie and that she had the knowledge, patience and understanding to listen to your story and know when it was appropriate to refer you for ongoing medical care.

We know how important it is to find people that genuinely care and we are pleased that you found that with us. Maybe our paths will cross again in the future but until then, we wish you the very best in your ongoing hearing journey.

Kind Regards,

Customer Services
Hidden Hearing Ltd
0800 740 8796 / 01622 775191
contact@hiddenhearing.co.uk

Rated 5 out of 5 stars

Happy to give 5 stars!

Jenny made may visit to Hidden hearing a pleasure -like meeting up with a friend. She is compassionate and helpful with suggestions to overcome any problem I experience with the hearing aids and with regard to my present ENT situation

April 9, 2025
Rated 5 out of 5 stars

EXCELLENT CUSTOMER SERVICE PROVIDED I SUFFER FROM SOME MEMORY & COGNITIVE…

I SUFFER FROM SOME MEMORY & COGNITIVE IMPAIRMENT PROBLEMS AS A RESULT OF DOING NATIONAL & INTERNATIONAL AMATEUR & PROFESSIONAL BOXING FOR THE UK FOR OVER 20 YEARS. AS A RESULT I FORGOT THAT I HAD AN APPOINTMENT TODAY YET WHEN I ASKED HER TO WAIT OUTSIDE UNTIL I TIDY MY FLAT. SHE WAS VERY POLITE, PROFESSIONAL AND VERY PATIENT AND KIND WHILST WAITING FOR 10 MINS & ONCE SHE CAME INTO MY FLAT THE CUSTOMER SERVICE THAT I RECEIVED WAS EXCELLENT IN TERMS OF LETTING ME KNOW THAT I HAD WON THE COMPETITION & WAS NOW GIFTED A WONDERFUL NEW HEARING AID SET & HAD MY HEARING VERY THOROUGHLY *TESTED IN BOTH EARS, AS MY LEFT EAR DRUM WAS ALSO PERFORATED DURING MY 20 YEAR BOXING CAREER.

KIND REGARDS

LIEUTENANT PAT PASSLEY LV;O
MOBILE 07592426›442

April 7, 2025
Unprompted review

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