Audika - Leigh-on-Sea Reviews 

Very helpful and understanding,wouldn’t go anywhere else.

Jennl always listens carefully to me and advises me on available options should I need to upgrade.
I have been coming to Hidden Hearing for nearly 20 years and have recommended you to a lot of my friends over the years.
Your customer service is very important and very good.

Fantastic service. Staff amazing. Nice friendly service.

As always, Jen is very friendly, treats us with respect and kindness and is very caring to my wife who has dementia. We couldn’t wish for better treatment.

The audiologist always listens and explains everything clearly.

If I could do six stars I would the team in Leigh on Sea I say team because even though I met Jenny and she was brilliant the whole team and place was very friendly and inviting. I have had a high street brand cros hearing aids now for 5 yrs and wanted an upgrade in technology, as I feel there was less choice on the high.

Jenny want for a better word sorted me out and more. The follow up and support is second to non and will not go anywhere else from now on. She is a diamond, true to her word and very caring.

Very curteous and professional staff. Helpful and knowledgable totally focused on providong the best answer to your needs. Thanks you all and keep up this very good service

Appointment on time, well prepared and efficient. Attended to my needs well. Excellent hearing improvement.

I met with Katie Herring for a hearing test today and she was excellent.
Thorough, empathetic and professional at all times, Katie not only completed the tests but went out of her way to ensure I understood the context and meaning of everything that resulted from them which we discussed in detail.
I would have no hesitation in recommending Katie to others who may need their hearing checked.

My wife and I attended Hidden Hearing at Leigh on Sea on Monday,20 April last. We were seen by Nick Dean. We were very impressed by Nick's professional approach. He has a very reassuring manner. We completed a range of test/measurements. Nick was able to answer all our enquiries. He shared our individual test results. We left his consulting room feeling we understood what we were told. Well done Nick.

I visited Leigh on Sea Hidden Hearing today.I was warmly greeted by Sue and Jenny and asked if I would like a tea or coffee. Jenny explained in detail exactly what the process would be with clearly illustrated graphs. The whole experience was relaxed and very professional. Will definitely recommend and return myself.

Excellent service no complaints at all.

Always fantastic friendly and very helpful service who go beyond the norm to sort. Highly recommend them.

Really happy with Hidden Hearing as felt that Jenny gives time to each of her customers..

Excellent and friendly service, my yearly check up was thorough as comprehensive as ever with little change in the results from last time. Hearing aids we’re given a software upgrade and I’m now booked in for next year.

Very satisfied with the service I received from Jenny and her staff , a great company and would fully recommend.

Well! People are self-conditioned that if they have bad service, they tell ten people. If they have good service they tell only one. I'm not of this persuasion. When I get good service, I tell just about everyone and the Hidden Hearing clinic in Leigh is just about as good as you can get if not better.

I have been plagued for a few months with hearing degradation in my left ear and a call to my GP suggested a visit to a well known franchise noted for their eyecare rather than hearing. I duly booked an appointment and was told that it wasn't blocked, but I should visit my GP for investigation. I paid £25 just for the consultation, bought some olive oil (recommended) and left to book an appointment with my doctor.

He told me that it was full of wax and, as they were unable to do anything these days, seek a reputable hearing centre. Well, I know where I wasn't going!

I was told about Hidden Hearing in Leigh and, after an unsuccessful afternoon trying to hear PMQ's decided to give them a ring.

A most delightful young lady on the phone, who I subsequently found out was Keely, took some details, heard my anguish and managed to squeeze me in to their busy schedule that afternoon.

Parking was a breeze – I unknowingly parked directly outside the shop - as there is a layby for cars.

I was greeted inside their immaculately clean and tidy clinic by a well-dressed, articulate and competent Keely who took some rudimentary details and introduced me to Wendy, a practitioner, who would have the not-so-nice job of looking in my ears. A quick peek confirmed my GP's conclusion that my ear was full to bursting, in direct contrast to what the previous clinic had said.

After a short wait and friendly chit chat with Keely, Wendy appeared and beckoned me to a small, discrete audiology room filled with her work tools. She again had a chat and a check and recommended the micro-suction option - a completely new one on me. She warned of the effects and noted my medication and began micro-suctioning.

The sensation was so relaxing and comforting with Wendy detailing her every move to put anyone, let alone me, a 6' 2" bloke, at ease.

Immediate relief! It must be so rewarding for her for someone to walk in with a problem and for her to solve it in moments. A quick check of the other ear revealed a small amount of build up but that was quickly removed using the same method.

She then put me through a basic and quick hearing test which did reveal that the top end of my hearing was somewhat lacking. I put this down to being 64, a drummer and listening to endless bands throughout my life and even now. Another test in a few months when my ears had settled was recommended.

In conclusion, the latter part of my ear journey could not have been smoother thanks to Keely and Wendy. Top class service, very reasonably priced and settling your concerns in as much as you can see from the outset that this is a professional outfit worthy of the credit due.

Best regards, you two and I won't be going anywhere else should I have the misfortune of a hearing deficiency.

God Bless

I suspected my ears needed wax removing. I made an appointment at my local Leigh on Sea branch. Wendy explained the procedure, which went well, no discomfort, and immediate improvement. Meanwhile I had on arrival mentioned to Keely that I that I thought there was a problem with my hearing aids. She sorted that out .
Hidden Hearing staff are all pleasant and reassuring. I can thoroughly recommend them .

Friendly staff and thorough check- up by Jenny.
Appointment on time.