Audika - Leigh-on-Sea Reviews 

I visited Leigh on Sea Hidden Hearing today.I was warmly greeted by Sue and Jenny and asked if I would like a tea or coffee. Jenny explained in detail exactly what the process would be with clearly illustrated graphs. The whole experience was relaxed and very professional. Will definitely recommend and return myself.

Excellent service no complaints at all.

Always fantastic friendly and very helpful service who go beyond the norm to sort. Highly recommend them.

Really happy with Hidden Hearing as felt that Jenny gives time to each of her customers..

Excellent and friendly service, my yearly check up was thorough as comprehensive as ever with little change in the results from last time. Hearing aids we’re given a software upgrade and I’m now booked in for next year.

Very satisfied with the service I received from Jenny and her staff , a great company and would fully recommend.

Well! People are self-conditioned that if they have bad service, they tell ten people. If they have good service they tell only one. I'm not of this persuasion. When I get good service, I tell just about everyone and the Hidden Hearing clinic in Leigh is just about as good as you can get if not better.

I have been plagued for a few months with hearing degradation in my left ear and a call to my GP suggested a visit to a well known franchise noted for their eyecare rather than hearing. I duly booked an appointment and was told that it wasn't blocked, but I should visit my GP for investigation. I paid £25 just for the consultation, bought some olive oil (recommended) and left to book an appointment with my doctor.

He told me that it was full of wax and, as they were unable to do anything these days, seek a reputable hearing centre. Well, I know where I wasn't going!

I was told about Hidden Hearing in Leigh and, after an unsuccessful afternoon trying to hear PMQ's decided to give them a ring.

A most delightful young lady on the phone, who I subsequently found out was Keely, took some details, heard my anguish and managed to squeeze me in to their busy schedule that afternoon.

Parking was a breeze – I unknowingly parked directly outside the shop - as there is a layby for cars.

I was greeted inside their immaculately clean and tidy clinic by a well-dressed, articulate and competent Keely who took some rudimentary details and introduced me to Wendy, a practitioner, who would have the not-so-nice job of looking in my ears. A quick peek confirmed my GP's conclusion that my ear was full to bursting, in direct contrast to what the previous clinic had said.

After a short wait and friendly chit chat with Keely, Wendy appeared and beckoned me to a small, discrete audiology room filled with her work tools. She again had a chat and a check and recommended the micro-suction option - a completely new one on me. She warned of the effects and noted my medication and began micro-suctioning.

The sensation was so relaxing and comforting with Wendy detailing her every move to put anyone, let alone me, a 6' 2" bloke, at ease.

Immediate relief! It must be so rewarding for her for someone to walk in with a problem and for her to solve it in moments. A quick check of the other ear revealed a small amount of build up but that was quickly removed using the same method.

She then put me through a basic and quick hearing test which did reveal that the top end of my hearing was somewhat lacking. I put this down to being 64, a drummer and listening to endless bands throughout my life and even now. Another test in a few months when my ears had settled was recommended.

In conclusion, the latter part of my ear journey could not have been smoother thanks to Keely and Wendy. Top class service, very reasonably priced and settling your concerns in as much as you can see from the outset that this is a professional outfit worthy of the credit due.

Best regards, you two and I won't be going anywhere else should I have the misfortune of a hearing deficiency.

God Bless

I suspected my ears needed wax removing. I made an appointment at my local Leigh on Sea branch. Wendy explained the procedure, which went well, no discomfort, and immediate improvement. Meanwhile I had on arrival mentioned to Keely that I that I thought there was a problem with my hearing aids. She sorted that out .
Hidden Hearing staff are all pleasant and reassuring. I can thoroughly recommend them .

Friendly staff and thorough check- up by Jenny.
Appointment on time.

Visited Hidden Hearing Leigh, and had a brilliant experience thanks to Wendy and the team. All the staff are lovely, and Wendy always takes real care in the appointment to make it comfortable, and answer any questions. Always so impressed by the service and will keep recommending it to friends & family. Thank you

Always there to help, and not to much trouble in a friendly way.

Friendly atmosphere and the person doing my test, very experience and talked me through all the procedures. My hearing is so much better now and my family are thankful, It might look expensive but you get a lot of after sales service for your money,

Nick was so polite and caring and he made my appointment completely stress free.

Very good service caring and helpful staff excellent

The team went above and beyond in my elderly Mums appointment today - particularly Jen and Wendy, so kind and my Mum felt really looked after. I’d highly recommend using Hidden Hearing Leigh On Sea, the service is fantastic, as well as the advice & products.

Leigh on sea hidden hearing. Wendy Green was absolutely fab. Explained everything fully. Very knowledgable and professional.

First class Excellent service conducted in a warm cosy atmosphere where every possible way you are made to feel comfortable and nothing is too much of a problem.

Great company, listened and tested hearing. Jen was very understanding of my hearing issues and took her time explaining what I needed to be able to hear again particularly as I have TMJ so found it difficult to put a hearing aid in one ear due to pain. Left with new hearing aids and could hear everyone clearly. ☺️

Nothing is too much to ask. Hearing limitations need to be understood by everyone and where there is a solution Hidden Hearing endeavours to offer an answer

Firstly the kindness and respect shown to my Dad was the best customer care I have witnessed in years.
He has struggled with hearing aids for years. The team in Leigh on sea are making moulds to fit and guide him through every step.
Nothing is too much trouble. He is upgrading and so I can only comment on his earlier pair but they have opened up his social life and helped regain some of his confidence too. Well done to Jenny and her colleagues.