Nick the audiologist is very friendly and was very thorough. Explained what I would experience in both ears during the test. Displayed results on a screen that clearly detailed them compared to the pr... See more
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Couldn’t recommend Nick and the team more highly. From the minute I walked in to getting the hearing aids, it was an easy process, well explained, sensitively approached and has made an instant impact... See more
Smart, welcoming and pleasant offices. Actual various hearing tests were useful and give the user a real sense of hearing improvement But the teal measure was the suggested price of the aids whic... See more
Having had ear problems for many years ,another problems caused me problems. A visit to Wendy Green at the Loughton office soon cleared it. She is always polite and helpful. A credit to the company. T... See more
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Wendy is great
Wendy is great. She is very experienced in her field. I definitely recommend her to anyone having ear problems.
I went to Hidden Hearing and they were…
I went to Hidden Hearing and they were able to fit me in then and there. The lady I saw was Wendy and she was very professional and did a good job of suctioning my ears.
Excellent service had wax removal today…
Excellent service had wax removal today and I am astonished how much clearer sounds are Wendy green is so friendly and at all Times makes you at ease.
Staff were very informative and…
Staff were very informative and explained the whole process. Very thorough hearing test.
Good but very expensive
Had an appointment with Sue at the Loughton office.She was punctional, tidy and very professional. Some of the testing equipment was faulty so we could not test my middle ear hearing. She gave me a good overview of the diifferent hearing aids and also the opportunity to try a specific model. I did however find tbe devices really expensive for what they. Decidec to put purchasing on tbe backburner for now...
Hidden Hearing the people that care about your hearing.
Have always been treated in a professional and friendly manner with the testing explained in a clear and understandable way would definitely recommend Hidden Hearing to anyone with hearing difficulties.
I'm a repeat customer
I'm a repeat customer. Great service, helpful and friendly staff as always.
Wendy from HH Loughton
Wendy from HH Loughton, attended my mother’s care home today to remove a build-up of wax from one my mum’s ears. Wendy did a great job - both technically and ‘personally’: she showed great kindness and interpersonal skills.
Wendy from Loughton branch
Wendy from the Loughton branch when carrying out ear suction was kind , professional, gentle , explaining procedure whilst doing it . I highly recommend as have had done previously elsewhere & there is no comparison. The hearing test to make sure there had been no long lasting hearing problems really put my mind at rest
I had an excellent experience
I had an excellent experience, I was apprehensive about the procedure but Wendy was patient, friendly and professional, I would highly recommend anyone to go here.
A very friendly experience
A very friendly, informative and helpful experience which I would recommend.
Hearing Test
I recently had a hearing test here they were very polite and helpful from receptionist to the gentleman that done my hearing test and explained things easily.
Thank You
Julia
Professional and outstanding service.
The lady who dealt with us was very…
The lady who dealt with us was very pleasant and professional
Wendy Green the practitioner was very…
Wendy Green the practitioner was very efficient and knowledgeable. She spent time with me giving advice about ear care. I would recommend her to anyone who requires this service
Courteous
Courteous, very helpful, easy to understand my problem with my hearing. Not too pushy regarding cost of treatment however frightening it actually was.
Helpful and Informative
Appointment started on time. Friendly and informative throughout.
Another great job by Wendy
Yet again Wendy did a fantastic job on my Mum’s ears.
She is always so friendly and patient with my Mum who is in her nineties. She never rushes the job but always explains the process as she goes along and checks that my Mum is comfortable with what is happening. Wendy is just a lovely person who really knows her job
New hearing aids.
Nick explained things clearly without putting any pressure selling
I happy with the hearing aids a great improvement on my previous aids.
Explained the insurance cover and gave time to reflect.
I couldn’t have asked for better .
Well explained hearing test which was painless and reassuring once the results came in . Sue was very clear on her description of what was going to happen . She was very friendly yet professional . I would 100% recommend Hidden Hearing for your next test . Thank you .
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