Audika - Loughton Reviews 

252
TrustScore 5 out of 5

4.9

299 High Road, IG10 1AH LOUGHTON, Essex, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Great experience at Audika today ! Wendy was amazing . She made me feel at ease , very helpful and professional . Great service and I highly recommend.

Rated 5 out of 5 stars

Nick the audiologist is very friendly and was very thorough. Explained what I would experience in both ears during the test. Displayed results on a screen that clearly detailed them compared to the pr... See more

Rated 5 out of 5 stars

Couldn’t recommend Nick and the team more highly. From the minute I walked in to getting the hearing aids, it was an easy process, well explained, sensitively approached and has made an instant impact... See more

Rated 4 out of 5 stars

Smart, welcoming and pleasant offices. Actual various hearing tests were useful and give the user a real sense of hearing improvement But the teal measure was the suggested price of the aids whic... See more



Contact info

  • 299 High Road, IG10 1AH, LOUGHTON, Essex, United Kingdom

  • 020 3225 5440

4.9

Excellent

TrustScore 5 out of 5

252 reviews

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4.9

All reviews

(252)

5,082 reviews in the last 12 months

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Rated 5 out of 5 stars

I couldn’t have asked for better .

Well explained hearing test which was painless and reassuring once the results came in . Sue was very clear on her description of what was going to happen . She was very friendly yet professional . I would 100% recommend Hidden Hearing for your next test . Thank you .

May 1, 2024
Unprompted review
Rated 2 out of 5 stars

There is a problem with my right…

There is a problem with my right ear!!!!! Tried calling but closed.

March 28, 2024
Audika - Loughton logo

Reply from Audika - Loughton

Hello, thank you for taking the time to leave your review. Apologies for this, we were closed for the Easter Weekend. If you would like to discuss this further, please feel free to contact our Customer Services Team on 0800 740 8796 or by emailing contact@hiddenhearing.co.uk and they will be happy to speak with you. Kind Regards Hidden Hearing 01622 775191 / 0800 740 8796 contact@hiddenhearing.co.uk

Rated 5 out of 5 stars

Sue, a helpful lady

Your lady, Sue was helpful and clearly up to speed.

It was a very straightforward and simple consultation, which she conducted in a friendly and professional manner.

March 22, 2024
Rated 5 out of 5 stars

The staff were friendly

I visited the Loughton branch in Essex, where the staff were friendly, explained everything at every stage and were very thorough. They did not try to persuade me to buy a hearing aid just explained the benefits. I would highly recommend this service to anyone who thinks they maybe losing their hearing.

February 24, 2024
Rated 5 out of 5 stars

Great Experience

I went to Hidden Hearing for wax removal. The Practitioner, Wendy Green, explained the treatment to me clearly.
She made me feel confident and relaxed.
I will be recommending to friends and family.

February 14, 2024
Unprompted review
Rated 5 out of 5 stars

I had not had a hearing test before

I had not had a hearing test before. They are very reassuring & helped me relax. Explanations were clear & they are certainly highly qualified to use the right equipment. The on screen readouts are very useful. As I have a minor hearing impairment I was advised that there’s little advantage in using an aid. So no sales pressure.

February 13, 2024
Rated 5 out of 5 stars

Ear syringing

Hi. I had my ears syringed last week with Wendy. Would highly recommend Wendy was informative explained everything before she did it. Gave me a hearing test. It’s the second time I have been. Good efficient service
Would highly recommend
Allison

January 17, 2024
Unprompted review
Rated 5 out of 5 stars

Highly Recomended.

Great service
Ears are perfect now
Thank you
Wendy
Megan
Louisa
Customer service was exeptional.
Highly recomended.

January 24, 2024
Unprompted review
Rated 5 out of 5 stars

Microsuction appointment

I booked to have microsuction as my ears were very blocked. Wendy was absolutely lovely. She asked me lots of questions before we began and then explained the procedure in great detail before we started and also talked me through the process as she was doing it. She was so patient and gentle and took her time doing the job and didn’t rush us out when it was finished.
An absolutely lovely lady, friendly, calm and professional

December 6, 2023
Unprompted review
Rated 5 out of 5 stars

Hidden Hearing Loughton

Wendy at Loughton is professional and friendly. She explained the procedure comprehensively and took extra care once she was aware of a recent ear procedure I’d had. My appointment went smoothly and I would not hesitate to return to Hidden Hearing again in the future.

November 21, 2023
Unprompted review
Rated 5 out of 5 stars

Loughton Branch

Loughton Branch. I have had my hearing tested and had wax removed. Both people were most helpful and pleasant. made me feel relaxed.

November 21, 2023
Unprompted review

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