Great experience at Audika today ! Wendy was amazing . She made me feel at ease , very helpful and professional . Great service and I highly recommend.
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Nick the audiologist is very friendly and was very thorough. Explained what I would experience in both ears during the test. Displayed results on a screen that clearly detailed them compared to the pr... See more
Couldn’t recommend Nick and the team more highly. From the minute I walked in to getting the hearing aids, it was an easy process, well explained, sensitively approached and has made an instant impact... See more
Smart, welcoming and pleasant offices. Actual various hearing tests were useful and give the user a real sense of hearing improvement But the teal measure was the suggested price of the aids whic... See more
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I couldn’t have asked for better .
Well explained hearing test which was painless and reassuring once the results came in . Sue was very clear on her description of what was going to happen . She was very friendly yet professional . I would 100% recommend Hidden Hearing for your next test . Thank you .
Honest opinion
Very well conducted hearing rest. For honest feedback and thorough discussion of options available.
May use AI-assist with repliesRead more
There is a problem with my right…
There is a problem with my right ear!!!!! Tried calling but closed.

Reply from Audika - Loughton
Sue, a helpful lady
Your lady, Sue was helpful and clearly up to speed.
It was a very straightforward and simple consultation, which she conducted in a friendly and professional manner.
The staff were friendly
I visited the Loughton branch in Essex, where the staff were friendly, explained everything at every stage and were very thorough. They did not try to persuade me to buy a hearing aid just explained the benefits. I would highly recommend this service to anyone who thinks they maybe losing their hearing.
Polite pleasant staff
Polite pleasant staff. Comfortable surroundings. Audiologist efficient a d informative.
Excellent customer service very…
Excellent customer service very professional
and helpful diagnosis
Rosie Maverick
Great Experience
I went to Hidden Hearing for wax removal. The Practitioner, Wendy Green, explained the treatment to me clearly.
She made me feel confident and relaxed.
I will be recommending to friends and family.
I had not had a hearing test before
I had not had a hearing test before. They are very reassuring & helped me relax. Explanations were clear & they are certainly highly qualified to use the right equipment. The on screen readouts are very useful. As I have a minor hearing impairment I was advised that there’s little advantage in using an aid. So no sales pressure.
Very nice people and great service
Very nice people and great service, Sam is a fantastic guy
Great service
Staff were very helpful and even offered a free hearing test after they were done, would recommend!
Customer service was up and beyond any…
Customer service was up and beyond any expectation, my mother has dementia and the understanding that was shown to her was exceptional.
Staff were very helpful and efficient.
Ear syringing
Hi. I had my ears syringed last week with Wendy. Would highly recommend Wendy was informative explained everything before she did it. Gave me a hearing test. It’s the second time I have been. Good efficient service
Would highly recommend
Allison
Highly Recomended.
Great service
Ears are perfect now
Thank you
Wendy
Megan
Louisa
Customer service was exeptional.
Highly recomended.
Microsuction appointment
I booked to have microsuction as my ears were very blocked. Wendy was absolutely lovely. She asked me lots of questions before we began and then explained the procedure in great detail before we started and also talked me through the process as she was doing it. She was so patient and gentle and took her time doing the job and didn’t rush us out when it was finished.
An absolutely lovely lady, friendly, calm and professional
Hidden Hearing Loughton
Wendy at Loughton is professional and friendly. She explained the procedure comprehensively and took extra care once she was aware of a recent ear procedure I’d had. My appointment went smoothly and I would not hesitate to return to Hidden Hearing again in the future.
Loughton Branch
Loughton Branch. I have had my hearing tested and had wax removed. Both people were most helpful and pleasant. made me feel relaxed.
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