Audika - Loughton Reviews 

252
TrustScore 5 out of 5

4.9

299 High Road, IG10 1AH LOUGHTON, Essex, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Great experience at Audika today ! Wendy was amazing . She made me feel at ease , very helpful and professional . Great service and I highly recommend.

Rated 5 out of 5 stars

Nick the audiologist is very friendly and was very thorough. Explained what I would experience in both ears during the test. Displayed results on a screen that clearly detailed them compared to the pr... See more

Rated 5 out of 5 stars

Couldn’t recommend Nick and the team more highly. From the minute I walked in to getting the hearing aids, it was an easy process, well explained, sensitively approached and has made an instant impact... See more

Rated 4 out of 5 stars

Smart, welcoming and pleasant offices. Actual various hearing tests were useful and give the user a real sense of hearing improvement But the teal measure was the suggested price of the aids whic... See more



Contact info

  • 299 High Road, IG10 1AH, LOUGHTON, Essex, United Kingdom

  • 020 3225 5440

4.9

Excellent

TrustScore 5 out of 5

252 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(252)

5,082 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Definitely Recommend

A warm welcome and pleasant experience Wendy gave me lots of information and told me exactly what was going to happen as I was having micro suction.
Friendly yet professional.
I would definitely recommend

October 4, 2023
Unprompted review
Rated 5 out of 5 stars

Best experience

I had the best experience at this place! All staff very helpful. Specifically, Wendy was so calming and explained the entire process throughout and made me feel so comfortable. Would highly recommend !

September 19, 2023
Unprompted review
Rated 5 out of 5 stars

They do not even bother to answer the…



They do not even bother to answer the phone or respond to voicemail.
Their service is terrible.

Post event note. Was called by very helpful customer services agent who promised to assist with complaint. I was quickly contacted by the branch who have sorted the issue.
Normal good service resumed!

August 23, 2023
Unprompted review
Audika - Loughton logo

Reply from Audika - Loughton

Hello, thank you for taking the time to leave your review and whilst we are sorry to see the 1 star, we appreciate the comments about your experience. We will be investigating this to see if there is a problem with our phone system that we are not aware of. Thank you for bringing this to our attention. If you would like to discuss this further, please feel free to contact our Customer Services Team on 0800 740 8796 or by emailing contact@hiddenhearing.co.uk and they will be happy to speak with you. Kind Regards Hidden Hearing 01622 775191 / 0800 740 8796 contact@hiddenhearing.co.uk

Rated 5 out of 5 stars

Excellent service and very pleasant experience

I had a great experience at Hidden Hearing. I went in for an ear was removal and was seen by Wendy who was incredibly thorough and made me feel at ease. I was also given a full hearing screening test which I wasn't expecting but was very pleased to have. I would be very happy to recommend this clinic and will definitely be booking here for my next wax removal.

August 8, 2023
Unprompted review
Rated 5 out of 5 stars

Great service.

Sam and Wendy were very thorough with their examinations and suction procedure. The clinic uses the best equipment to conduct hearing tests and ear wax suction.

July 12, 2023
Unprompted review
Rated 5 out of 5 stars

‘Sound as a bell”!

I was looked after by Wendy Green at the LOUGHTON, ESSEX branch who took great care throughout the procedure as I have been in pain and discomfort through a build up of wax in one ear. Surprisingly she solved the problem quickly. I was so delighted as I feared it was going to be a problem. She was very professional and I would highly recommend anyone to her

June 28, 2023
Unprompted review
Rated 5 out of 5 stars

Happy hearing!!🙃

Excellent service, very easy to talk to and a very pleasant ambiance. I would recommend Wendy to anyone suffering from hearing problems.

June 28, 2023
Unprompted review
Rated 5 out of 5 stars

Took my elderly father to see Sam who…

Took my elderly father to see Sam who was very helpful and professional. That led to an earwax removal session booked with Wendy. Once again couldn’t have asked for a better experience. Great service and aftercare and a happy dad who can hear again.

June 20, 2023
Unprompted review
Rated 5 out of 5 stars

I had appointment today with Wendy and…

I had appointment today with Wendy and I must say the whole experience and service was fantastic.
They relief after having the ear wax removing is unbelievable. It’s definitely a must if you’re having wax blockage problem.

June 20, 2023
Unprompted review
Rated 5 out of 5 stars

No more blocked ears

No more blocked ears
I had blocked ears for quite some time and after trying all the usual from pharmacy finally visited Hidden Hearing in Loughton.
Wendy was so professional, informative and reassuring, explaining everything as we went along. No more blocked ears after Wendy's ear suction treatment and I'm so pleased at the result. I would not hesitate to recommend Hidden Hearing for those suffering any hearing problems

June 14, 2023
Unprompted review
Rated 5 out of 5 stars

I had a loss of hearing in one ear

I had a loss of hearing in one ear, the audiologist in the Loughton branch checked and discovered the ear was blocked by wax. An appointment was made to have it removed by micro-suction. Wendy was reassuring and very gentle, and the blockage successfully removed.
A very positive experience all round.

June 6, 2023
Unprompted review
Rated 5 out of 5 stars

Ear wax removal and hearing test

My wife and I had an ear wax removal treatment with Wendy Green prior to a hearing test with Sam Soar and we could not have been looked after in a more professional and caring manner. 5 star all round.

May 30, 2023
Unprompted review
Rated 5 out of 5 stars

Thank you so much to Wendy at the…

Thank you so much to Wendy at the Loughton branch! She was amazing and even though it took a number of times as was so solid she was able to fully clear my ear. Was very informative throughout the process and made me feel comfortable. Thanks again

May 24, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look