Great experience at Audika today ! Wendy was amazing . She made me feel at ease , very helpful and professional . Great service and I highly recommend.
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Nick the audiologist is very friendly and was very thorough. Explained what I would experience in both ears during the test. Displayed results on a screen that clearly detailed them compared to the pr... See more
Couldn’t recommend Nick and the team more highly. From the minute I walked in to getting the hearing aids, it was an easy process, well explained, sensitively approached and has made an instant impact... See more
Smart, welcoming and pleasant offices. Actual various hearing tests were useful and give the user a real sense of hearing improvement But the teal measure was the suggested price of the aids whic... See more
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Fantastic care and advice
Fantastic care and advice
I felt very welcome and looked after.
Definitely Recommend
A warm welcome and pleasant experience Wendy gave me lots of information and told me exactly what was going to happen as I was having micro suction.
Friendly yet professional.
I would definitely recommend
Best experience
I had the best experience at this place! All staff very helpful. Specifically, Wendy was so calming and explained the entire process throughout and made me feel so comfortable. Would highly recommend !
I First class would like to recommend this…
I would like to recommend this service.It was fast , painless and o saw the results on camera for my self !
Wendy and her trainee were polite and efficient!
Thanks again
May use AI-assist with repliesRead more
They do not even bother to answer the…
They do not even bother to answer the phone or respond to voicemail.
Their service is terrible.
Post event note. Was called by very helpful customer services agent who promised to assist with complaint. I was quickly contacted by the branch who have sorted the issue.
Normal good service resumed!

Reply from Audika - Loughton
Excellent service and very pleasant experience
I had a great experience at Hidden Hearing. I went in for an ear was removal and was seen by Wendy who was incredibly thorough and made me feel at ease. I was also given a full hearing screening test which I wasn't expecting but was very pleased to have. I would be very happy to recommend this clinic and will definitely be booking here for my next wax removal.
Great service.
Sam and Wendy were very thorough with their examinations and suction procedure. The clinic uses the best equipment to conduct hearing tests and ear wax suction.
Debbie was a lovely person
Debbie was a lovely person, very caring and took time to explain everything.
Thank you.
‘Sound as a bell”!
I was looked after by Wendy Green at the LOUGHTON, ESSEX branch who took great care throughout the procedure as I have been in pain and discomfort through a build up of wax in one ear. Surprisingly she solved the problem quickly. I was so delighted as I feared it was going to be a problem. She was very professional and I would highly recommend anyone to her
Happy hearing!!🙃
Excellent service, very easy to talk to and a very pleasant ambiance. I would recommend Wendy to anyone suffering from hearing problems.
Took my elderly father to see Sam who…
Took my elderly father to see Sam who was very helpful and professional. That led to an earwax removal session booked with Wendy. Once again couldn’t have asked for a better experience. Great service and aftercare and a happy dad who can hear again.
All done in 25mins
All done in 25mins. Clear articulation, clean ears, assessed hearing abilities, very happy customer.
I had appointment today with Wendy and…
I had appointment today with Wendy and I must say the whole experience and service was fantastic.
They relief after having the ear wax removing is unbelievable. It’s definitely a must if you’re having wax blockage problem.
No more blocked ears
No more blocked ears
I had blocked ears for quite some time and after trying all the usual from pharmacy finally visited Hidden Hearing in Loughton.
Wendy was so professional, informative and reassuring, explaining everything as we went along. No more blocked ears after Wendy's ear suction treatment and I'm so pleased at the result. I would not hesitate to recommend Hidden Hearing for those suffering any hearing problems
I had a loss of hearing in one ear
I had a loss of hearing in one ear, the audiologist in the Loughton branch checked and discovered the ear was blocked by wax. An appointment was made to have it removed by micro-suction. Wendy was reassuring and very gentle, and the blockage successfully removed.
A very positive experience all round.
Ear wax removal and hearing test
My wife and I had an ear wax removal treatment with Wendy Green prior to a hearing test with Sam Soar and we could not have been looked after in a more professional and caring manner. 5 star all round.
Thank you so much to Wendy at the…
Thank you so much to Wendy at the Loughton branch! She was amazing and even though it took a number of times as was so solid she was able to fully clear my ear. Was very informative throughout the process and made me feel comfortable. Thanks again
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