Audika - Newcastle Reviews 

169
TrustScore 4.5 out of 5

4.7

53 Westgate Road, NE1 1SG NEWCASTLE UPON TYNE, Tyne and Wear, GB


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Rated 5 out of 5 stars

We were seen at our appointment time. Michael, who we first met 3 years ago was still the consultant attending to us. Michael was forthright and professional throughout the consultation and I didn’t e... See more

Rated 5 out of 5 stars

These aids have changed my life. They are discreet and work amazingly well, assisting me with my hearing loss and tinnitus. From the initial appointment, to the after sales service, Hidden Hearing... See more

Rated 5 out of 5 stars

I visited the Newcastle upon Tyne branch. The receptionist was polite and friendly. I was offered coffee. The person carrying out the procedure was polite and friendly. A full explanation of what wou... See more

Rated 5 out of 5 stars

Michael Riley at the Newcastle store is AMAZING! Took my mom there who has been a client for years and Michael is understanding, compassionate and incredibly professional. Without doubt one of the mo... See more



Contact info

  • 53 Westgate Road, NE1 1SG, NEWCASTLE UPON TYNE, Tyne and Wear, United Kingdom

  • 0191 2693070

4.7

Excellent

TrustScore 4.5 out of 5

169 reviews

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4.7

All reviews

(169)

4,593 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Service.

I was more than impressed with the service I received at Hidden Hearing Newcastle upon Tyne.

I had been experiencing problems with my hearing in both ears & after being diagnosed with an ear infection, I was advised by my Doctor to have the wax removed.

I contacted Hidden Hearing, the helpful advisor booked me in for 16th June 2022.
I was greeted by Jo, an Ear Care Practitioner. Jo explained in detail the whole procedure with great care & professionalism.

Jo cleared my ear using a micro suction device, which is completely painless & a much better process than the old ear syringing.

Jo advised to return the following week due to still having redness from the ear infection. I duly returned the following week to have the remaining wax removed & left happy & fully hearing.

I would definitely recommend Hidden Hearing, Thank you Dawn

July 2, 2022
Unprompted review
Rated 5 out of 5 stars

It’s good to hear again

Was a bit unsure at first when I first visited but that quickly disappeared once everything was clearly explained. Never through out the process did I feel pressured either. I was tested given the results given my options and was told to ring back should I want to proceed.
I am so glad I did as the results in my standard of life have improved so much even to the point my long suffering Wife no longer had to repeat herself every time she talks to me. At work too I now don’t feel embarrassed at having to ask everyone to repeat themselves. I no longer have to have to TV up loud to the point it’s uncomfortable for my wife the list goes on, even when my Wife shouts from upstairs I now can hear down stairs, the only thing now is that I can not use selective deafness as an excuse anymore lol.
I got to see Paul at the Newcastle branch and he really can’t do enough for you he is so patient and very knowledgeable and totally puts you at ease.
If you have any doubts don’t they treat you with respect and make everything totally transparent so no hidden surprises will come out and bite you in the bum.
From my experiences in side the shop and outside I most definitely recommend them and if in Newcastle asked for Paul

July 1, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent

I had an ear wax removal with Jo. She was lovely - talked me through the procedure and made me feel very comfortable. The removal was definitely worth it, she shown me the pictures of before and after and I couldn’t believe the results. Would definitely recommend and is certainly worth the price.

June 19, 2022
Unprompted review
Rated 5 out of 5 stars

Earwax removal

My ears were badly blocked so needed them looked at. Was able to get an appointment fairly quickly. Jo the ear care practitioner was very friendly and knowledgeable and put me at ease straight away. The procedure was quick and without fuss. Both my ears were cleared and it was such a relief to be able to hear properly again.
Would highly recommend this place if you are in need of earwax removal.

June 14, 2022
Unprompted review
Rated 5 out of 5 stars

My mam has had terrible trouble with…

My mam has had terrible trouble with wax build up in both ears causing discomfort and deafness. My mam said she found hidden hearing Newcastle online made a quick appointment. Jo was amazing in fact all the staff were so lovely. Jo managed to clear both my ears and gave me advise on what to do and how to care for myself in the future. I couldn’t recommend them enough I wouldn’t hesitate to make hidden hearing my first call if I have an further problems. Thanks so much. Margaret.

June 11, 2022
Unprompted review
Rated 5 out of 5 stars

Recently just visited the Newcastle…

Recently just visited the Newcastle clinic as I was getting intense unbearable pain due to a blockage in my ear, I had my ear assessed by jo who was so lovely and relaxed me through out everything, jo advised me to get a wax removal which I went ahead with I needed two appointments for this as needed the drops they provided for a few days before hand but they fitted me in straight away and within two days I was totally relieved of pain and was shocked at the amount of build up of skin and wax that had came out as I thought cleaning my ears daily with Cotton buds was enough( never again) Marie the receptionist was so lovely and fitted me in on such short notice. Lovely staff would definitely recommend and be visiting again. Thanks again ☺️

June 10, 2022
Unprompted review
Rated 5 out of 5 stars

Ear wax removal in Newcastle

Visited the Hidden Hearing site in Newcastle Upon Tyne to have ear wax removed. The Ear Care Practitioner Jo Thompson was really friendly and explained everything she was going to do. Jo showed me before and after pictures which showed the amazing difference. Definitely recommend.

May 12, 2022
Unprompted review
Rated 5 out of 5 stars

Thank you

Thank you, Jill, for clearing the wax from my ears. You were so kind and patient and did a wonderful job. The difference in my hearing is remarkable!

April 14, 2022
Unprompted review
Rated 5 out of 5 stars

Very Good

I went for a wax removal appointment. The lady who did it was very good, friendly and clearly explained what was going to happen. She also gave useful advice for looking after the ears after the appointment.

March 16, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic and insightful service

Fantastic and insightful service, I really feel like I’ve paid for more than just my hearing aids. As someone who has had NHS hearing aids, the difference is not only incredible, but well worth the cost too. Arguably the best, and most life changing, thing I’ve ever bought. Most people are shocked to hear I wear them too because they’re so discreet.

August 11, 2021

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