Audika - Norwich Reviews 

I saw Jerry Eldridge at Hidden Hearing Norwich. My husband and I found him to be very friendly, helpful and informative. He clearly explained all the options available to me, without any pressure to commit. I will definitely contact them again when it’s time for me to renew my hearing aids.

I was 'persuaded' to go to Hidden Hearing in Norwich on a recommendation of the company that my wife was given. For some time I was aware that I didn't always hear everything clearly but just thought it was a combination of getting older and potentially wax build up.
I booked an appointment and saw Jerry who was absolutely brilliant. He explained everything and gave me a through hearing test, which I failed spectacularly! He then fitted me with some hearing aids to try and even took me outside and walked around me while talking. It was like going back 20-years and I could hear everything crystal clear again.
I've since been back twice while Jerry altered the aids to fit better and also to update the program in them for music and films. As usual I got a lovely greeting from Faye before going in to see Jerry, which is a nice way to start any appointment.
Overall, I can't recommend them enough, thank you.

Used the branch that comes to sheringham twice a month. Felt I need a removal, after speaking with Diane she confirmed this very informative and professional. Will definitely use again.

Fitted me in at short notice for ear wax removal. Was about to go on holiday and had booked with another person for the previous day but they had to cancel.

Fay the receptionist was very friendly and helpful both
when I rang and in person instore. Saw Diane Dorr who was friendly, professional and thorough. She removed a large and difficult blockage and I left with clear hearing in both ears.

Thank you ladies.

What great service ,would highly recommend lovely staff fantastic service.
Had earwax removal done would recommend it to anyone that feels there hearing is not as I should be .

Outstandingly knowledgeable and professional person centred consultations & ongoing support over 2 years @ Norwich NR1 3LT. Thank you very much to Mr J.Eldridge. Quality hearing aids suggested and greatly enhanced thanks to the company's philosophy and how it is translated by Mr Eldridge's person to person skills. Thank you very much to the whole support team.

After trying several establishments for ear wax removal. The service and advice I received was fantastic. I would definitely recommend the service.

Am incredibly impressed by Hidden Hearing Norwich’s Ear Care nurse Diane Dorr. She has taken immense time and professionalism with my issues and cleans not only the ear canal (as one would expect) but the ear drum itself. This required two sessions but the difference has been quite amazing. Most practitioners just use micro suction on the canal but never approach the ear drum. People may think themselves more deaf than they are when in reality what is needed is the most sophisticated of equipment and an absolute professional like Mrs. Dorr. Cannot thank her and Hidden Hearing enough.

Things were explained very well.

Visited the Norwich centre for an ear wax removal appointment on Monday. Seen by the practitioner on time, the whole process was informative, helpful and friendly and made me feel (and hear) so much better.
Would recommend without hesitation.

Superb new hearing aids, fully rechargeable, so no messing about with batteries.
First class help and advice from Jeremy. I can hear everybody and everything.

Our meeting with Jerry was informative, helpful and provided insights not heard before elsewhere.

Diane was very friendly and happy to chat about my experience with hearing and tinnitus. During the earwax removal treatment she took frequent timeouts to ask me how I was feeling. I felt I was in expert hands. I would definitely return if necessary. It’s great to hear high frequency sounds again!

The manager was very knowledgeable and appreciated my hearing problems

I didn't know about this place until I walked past it with my partner in Norwich. I've had blocked ears for a few weeks now, and she jokingly said that I could go and get my ears sorted. The two other companies that I knew about who offered microsuction had told me they had a 3 week and 6 week waiting list, so I had already booked in on the 3 week waiting list. My ears had got worse and I had been putting drops in for a couple of weeks so I thought there was no harm enquiring with Hidden Hearing. They were welcoming and helpful from the offset, and said they could actually do it there and then. Obviously I jumped at the chance and booked in for an appointment with ear care practitioner Diane.

Diane informed me of exactly how the procedure worked, made sure I was comfortable and off we went. She was professional throughout and regularly asked if I was ok during the procedure. Overall I was incredibly pleased with the experience, and the results were great as well.

The procedure was slightly more expensive than I was quoted elsewhere, by about £15, but I would happily pay the extra to cut out the 3 weeks waiting time. I was also informed that Hidden Hearing use equipment which allows them to clean a little bit more effectively than some other companies.

One piece of advice I would offer is to check in with Hidden Hearing first. They actually said that the drops my GP had recommended can sometimes make microsuction slightly more messy, complicated, and can sometimes require a second visit. The second visit is included in the £70 if they're unable to remove it all first time round, but definitely worth speaking to them before you self treat.

Overall fantastic treatment, and fantastic results. Would highly recommend

Very good service. Very friendly. My hearing has been transformed

Had my ears de-waxed and glad I did. Quite a lot of wax eventually came out. Diane Dorr was very professional and patient. Took a while to get my skip load out.
Would highly recommend.

Very professional and knowledgeable. A cut above the big boys.

Had my ear wax removed and hearing tested today by Diane Dorr at Hidden hearing, Diane was both really good at her job and also very friendly I have rebooked and would highly recommend Diane. And the receptionist was very friendly as well thank you.