I have been going to Audika, Norwich for a number of years and have always found that the service I receive has been excellent. The receptionist is very welcoming and Jerry who is the audiologist is v... See more
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Gerry is very caring and professional as well as being very knowledgeable about deafness & hearing loss. He thoroughly checked my ears and hearing. My hearing had gone down slightly in one ear and he... See more
Am incredibly impressed by Hidden Hearing Norwich’s Ear Care nurse Diane Dorr. She has taken immense time and professionalism with my issues and cleans not only the ear canal (as one would expect) bu... See more
Excellent service, friendly, caring & professional at all times. Always a warm friendly welcome from Faye & superb treatment from Diane. Their micro-suction ear treatment is the most advanced as a cam... See more
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Went to Hidden hearing in Norwich…
Went to Hidden hearing in Norwich yesterday without an appointment suffering with total hearing loss due to wax in both my ears. Diane Dorr manage to fit me in and was kind enough to treat me immediately. She’s an amazing caring and lovely lady. I highly recommend her.
Incredibly friendly and helpful staff…
Incredibly friendly and helpful staff that have unblocked my ears and left me able to hear properly agian
Great customer service from Diane
Great customer service from Diane. Put me at ease, fully explained the procedure and made it as comfortable as possible!
I had an appointment for wax removal as…I had a loss of hearing in both ears.
I had an appointment for wax removal as NHS no longer performing this procedure. The Ear Care practitioner,Diane Dorr, first seen at Norwich and then at Sheringham, was very competent. She explained exactly what she was doing, and I was very happy with the results.
Efficient friendly earwax removal by…
Efficient friendly earwax removal by Diane Dorr.
Called asking for an appointment for…
Called asking for an appointment for wax removal at very short notice. Got a cancellation for same day, and saw Diane. Amazing lady, very thorough, explained everything and managed to clear my ears really well.
An effective visit
A very useful discussion before the wax removal, an explanation of the process and the removal itself. All achieved efficiently. Well done.
Excellent service
Diane was excellent. Highly recommend for ear wax removal.
Absolutely perfect
Absolutely perfect, my hearing is better than it ever has been! Can’t thank Diane Dorr enough!
My 92 year old husband had earwax…
My 92 year old husband had earwax removal by microsuction by Diane Dorr. She was a lovely, friendly and efficient lady.
Excellent professional approach by…
Excellent professional approach by Diane Dorr. Wax cleared and helpful photos.
Thank you Diane Dorr!
Visited Diane Dorr today in Norwich at short notice. Diane was great and put me at ease. The whole process took around 30 minutes, not at all uncomfortable and now I can hear perfectly again! Thank you Diane.
I was made to feel so welcome on…
I was made to feel so welcome on arrival and Diane Dorr the Ear care practitioner came through to introduction her self. I was talken through the procedure of what was going to happen whilst I was there, very happy with the outcome on my 1st visit as I had my hearing back in my right ear. 2nd visit the same a week later. Staff were bubble and very friendly and would recommend to any.
John in Norwich
Amazing, instant results, head felt clearer straight away, thanks 😊
An excellent service
Today I had an ear wax removal appointment at the Norwich branch of Hidden Hearing. Diane Dorr was kind, efficient and reassuring. She explained the procedure, dealt with my queries and gave information about aftercare. A very positive experience.
Excellent service
Excellent service. Diane succeeded where others have failed and cleared my ears for me.
To say i am happy is an understatement. I feel seriously let down by the NHS and another private service . Highly recommended
Very professional and friendly
Very professional and friendly. Both my husband and I can now hear after our ear wax removal. Thank you Diane!
I could not fault the service I has…
I could not fault the service I had from your Norwich branch,
I have some observations:
I think the instruction booklet is very complicated (and detailed).
I would suggest a small simplified synopsis.
I think the aids are excessively expensive. Time will tell if they are
good value. Certainly they are cheaper than a divorce.
With thanks.
Keith Shannon
Benefits of Hidden Hearing wax elimination
Three weeks ago I had my ears de-waxed by Diane Dorr in Norwich. The procedure was completed patiently, carefully and kindly, and Diane persevered despite my ears being stubborn to yield up the accumulation of wax ( and a tuft of cotton wool from an ear bud, so let that be a warning!) My hearing is now more acute ( those noisy Spring birds!) and the intrusive tinnitus in my right ear - the main reason for my taking the treatment - especially after my doctor said he couldn't see anything in my ear because of the wax build up - has diminished considerably. Highly recommended. The hearing test after de-waxing was very reassuring too.
Hidden Hearing:- For wax removal
For wax removal
Hoovered they wax out no pain much better than old fashioned syringe…
Diane Door very bubbly personality. Puts you at ease.
Excellent experience.
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