Audika - Perth Reviews 

140
•
TrustScore 5 out of 5

4.8

2 Mill Street, PH1 5HZ PERTH, Perthshire, GB

•

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See what reviewers are saying

Rated 5 out of 5 stars

Made to feel very welcome by the receptionist. The practitioner, sorry can't remember his name, gave us a warm welcome and took us into the room. He made sure we understood what the test involved, ex... See more

Rated 4 out of 5 stars

Staff were very helpful. Everything was explained fully. I would have given 5 stars but I could hear talking through the wall when I was doing the test.

Rated 5 out of 5 stars

I've been going here for a while and it's consistently good service, comprehensive testing and I like how they're able to compare results of my tests from previous visits. The staff are very friendly.... See more

Rated 5 out of 5 stars

My hearing test was not only thorough but I was informed about what was happening and about the results as they happened. I was advised on which hearing aid I would get the most benefit from and the c... See more



Contact info

  • 2 Mill Street, PH1 5HZ, PERTH, Perthshire, United Kingdom

  • 01738 639331

4.8

Excellent

TrustScore 5 out of 5

140 reviews

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4.8

All reviews

(140)

6,004 reviews in the last 12 months

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Rated 5 out of 5 stars

Fabulous

Andy was so professional and made me feel at ease during my appointment. He had a great sense of humour and gave lots of opportunities to ask questions. Everything was explained clearly and concisely and the actual service itself was so effective. I loved the technology he used to show me inside my ears!

July 25, 2023
Unprompted review
Rated 5 out of 5 stars

Rated 5 out of 5 stars

Rated 5 out of 5 stars
Superb service
Superb service. I had a lot of wax in both ears: in fact, the wax was impacted in my left ear but it was removed comfortably. I would thoroughly recommend ear wax removal at Hidden Hearing.

June 23, 2023
Unprompted review
Rated 5 out of 5 stars

Ioan Pituc

Thank you to Ann Marie the receptionist who has sorted my appointments and been so helpful on the phone.

And also a huge thank you to Gavin who looked after my hearing. He took the time to listen to me and to what I was looking for. Gavin was extremely helpful, patient, and responsive to my hearing issues. His customer care is exceptional. As a result, I have a terrific new pair of hearing aids and know he’s there if I need adjustments. Thank you

April 24, 2023
Rated 5 out of 5 stars

Superb service!!

I booked an appointment for an ear wax removal procedure. The lady that greeted me was very nice and Andy (the person who performed the procedure) was highly skilled and overall very professional. They resolved my issue and I am so happy that I booked to get it done there. Would highly recommend!!

March 28, 2023
Unprompted review
Rated 5 out of 5 stars

Kerry was lovely

Kerry was lovely, patient and explained everything clearly. Wax removal was painless. A hearing test finished the process. I felt I was in safe hands throughout.

March 13, 2023
Unprompted review
Rated 1 out of 5 stars

Twice I went to Hidden Hearing about my…

Twice I went to Hidden Hearing about my £2000+ hearing aids not working . the third time I went they wanted to charge me £350 to fix them. i'm off to the NHS now.

February 1, 2023
Audika - Perth logo

Reply from Audika - Perth

Good Afternoon,

Thank you for taking the time to leave your review and we're sorry to see the circumstances for it.

If you would like to discuss this further with our Customer Services Team, please feel free to contact them on 0800 740 8796 or by emailing contact@hiddenhearing.co.uk and they will be more than happy to discuss this with you.

Kind Regards

Hidden Hearing
01622 775191 / 0800 740 8796
contact@hiddenhearing.co.uk

Rated 5 out of 5 stars

Friendly helpful people

The Staff in the Perth branch, were most helpful, kind & considerate. Explained everything clearly and we have no hesitation in recommending them to anyone with hearing issues.

December 8, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent professional service

I have only praise for Kerry Goodman at the Perth branch of Hidden Hearing. Kerry explained procedures in a very clear and professional manner ensuring that I knew exactly what was to happen. I felt in safe hands throughout the procedure.

October 28, 2022
Unprompted review
Rated 5 out of 5 stars

I visited Hidden Hearing in Perth today…

I visited Hidden Hearing in Perth today because my hearing aid had stopped working. I am on holiday so hoped to see someone who could find the problem and put it right so I could enjoy the remainder of my holiday. I was not disappointed. The staff were extremely friendly and helpful. The audiologist really went the extra mile to find out the cause and very efficiently put it right. Wonderful service.

September 8, 2022
Unprompted review
Rated 5 out of 5 stars

Seen at Perth branch

Seen at Perth branch. Very impressed by service offered throughout. Special mention for Andrew , ear care practitioner, clearly very very able and so friendly and reassuring.

August 23, 2022
Unprompted review

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