Audika - Plymouth Reviews 

124
TrustScore 5 out of 5

4.9

153-155 Armada Way, PL1 1HY PLYMOUTH, Devon, GB


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Rated 5 out of 5 stars

Had my annual yearly checkup with Ben at Audika Plymouth. Ben put me at my ease straightaway. Tested my ears with audiology test. Gentle and thorough. Ben is a true professional. Showed me th... See more

Rated 5 out of 5 stars

From my first visit right through to purchasing and follow up visits I could not have had better service. The hearing test I received was very thorough in identifying my hearing loss and Ben at t... See more

Rated 5 out of 5 stars

Great professional service from Ben, couldn’t have done better in any way. And the aids do seem to be excellent too!

Rated 4 out of 5 stars

Friendly, welcoming. The test was comprehensive and Emma was knowledgeable and informative. However the cost of the hearing aids is exorbitant even when considering the undoubtedly good back up serv... See more



Contact info

  • 153-155 Armada Way, PL1 1HY, PLYMOUTH, Devon, United Kingdom

  • 01752 230020

4.9

Excellent

TrustScore 5 out of 5

124 reviews

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4.9

All reviews

(124)

5,307 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recomended

Heather was lovely - very proffessional she explained everything and was friendly and empathic.

February 5, 2026
Unprompted review
Rated 3 out of 5 stars

Professional

Professional, honest support.

January 15, 2026
Audika - Plymouth logo

Reply from Audika - Plymouth

Thank you very much for your review Natacha.

If we can help further in any way, please do not hesitate to contact us.

Kind regards,

Customer Services
0800 740 8796 / 01622 775191
contact@hiddenhearing.co.uk

Rated 5 out of 5 stars

Very impressed

Ben, the audiologist, was knowledgeable, professional, punctual, polite and personable. He was very thorough and he wasn't pushy

November 15, 2025
Rated 5 out of 5 stars

Exceptional Care and Expertise from Dr

Exceptional Care and Expertise from Dr. Heaven!

I highly recommend her for anyone seeking top-tier hearing health care. From my initial appointment for a comprehensive hearing assessment the experience was truly outstanding.
She possesses remarkable technical expertise. During the testing process, they were incredibly thorough and ensured I was comfortable every step of the way. What truly set this experience apart was the clarity of the diagnosis. She took the time to explain the results of my audiogram in a way that was easy to understand, clearly outlining my specific hearing loss and the best path forward. I never felt rushed or confused.

November 7, 2025
Unprompted review
Rated 5 out of 5 stars

Hidden Hearing Plymouth…

I popped into Hidden Hearing Plymouth without any appointment to hopefully gain some advice re my loss of hearing in one ear overnight. I was welcomed into the shop and within 5 mins was being seen by Ben who gave me the appropriate tests there and then and a referral letter for my Doctor. Excellent service really pleasant team. Would recommend without question

November 3, 2025
Unprompted review
Rated 5 out of 5 stars

Very positive experience

Heather was very clear in her explanation about what would happen during the test, very thorough in her examination and testing and gave me what I thought was excellent advice.

Happy to recommend her.

October 3, 2025
Rated 5 out of 5 stars

Hidden Hearing: Hearing test.

They made me very welcome, and the lady who tested my hearing was very thorough and professional. She even tested my tinnitus condition too, and checked for ear wax. The test was very good, indeed.

September 13, 2025
Rated 5 out of 5 stars

Great service

Professional and thorough experience with each step of the microsuction procedure carefully explained. Suzanne did a fantastic job.

August 5, 2025
Unprompted review

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