Audika - Sevenoaks Reviews 

70
TrustScore 5 out of 5

4.8

London Road 13, TN13 1AH Sevenoaks, England, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

A very friendly practice … Anna was very efficient … helpful and answered all of our questions .. we didn’t feel rushed in any way Overall it was a very pleasant experience and would recommend

Rated 5 out of 5 stars

Ana in the Sevenoaks oaks branch has been amazing. She’s professional. Knowledgeable. Very patient ! And friendly. She listens to me and goes the extra mile to overcome any issues I may have. I am v... See more

Rated 5 out of 5 stars

From the moment you walk in it’s such a warm welcoming atmosphere. The staff are wonderful. Took my anxious and elderly mum and she is made to feel so comfortable. It is efficient but not rushed. Mum... See more

Rated 4 out of 5 stars

All very good attendance and test was very thorough. Just 8 minutes late with seeing me - i arrived at 10.25 for 10.30 appointment and was taken in at 10.38.



Contact info

  • London Road 13, TN13 1AH, Sevenoaks, England, United Kingdom

  • 08000372080

4.8

Excellent

TrustScore 5 out of 5

70 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(70)

5,254 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Professional

Professional, informative and straightforward experience. Very much recommended !

June 24, 2025
Unprompted review
Rated 5 out of 5 stars

Highly Recommended

I have been with Sevenoaks Hearing (now Hidden Hearing) since 2003. They are an excellent company. Ellie, one of the audiologists, is very knowledgeable, thorough and a caring person. I have always had excellent service from Sue, the office manager, and the audiologists.

June 6, 2025
Rated 5 out of 5 stars

Sevenoaks hearing centre

Sevenoaks hearing centre has always provided a very personal, knowledgeable and friendly service which has always put my mind at ease. I know that I will always be taken care of whenever I need them. This peace of mind has been invaluable.

April 15, 2025
Unprompted review
Audika - Sevenoaks logo

Reply from Audika - Sevenoaks

This is a lovely review to read. Thank you.

We are so pleased that the Sevenoaks clinic has always provided you with the personal, knowledgeable and friendly service our patients deserve.

We agree that this is invaluable and that's why our aftercare service is part of our continued commitment to you. If you need any assistance before your next appointment, please do not hesitate to contact us.

Kind Regards,

Customer Services
Hidden Hearing Ltd
0800 740 8796 / 01622 775191
contact@hiddenhearing.co.uk

Rated 5 out of 5 stars

New hearing aids from Hidden Hearing at Sevenoaks

I’ve been using Sevenoaks Hearing (now part of Hidden Hearing) for several years due to recurring wax build-up in both ears. My audiologist, Ellie Bowes, uses water irrigation combined with a camera to thoroughly cleanse the ears and check for any issues, ensuring complete removal. Each visit leaves me with the huge relief of being able to hear clearly again.

More recently, I had noticed that my hearing was deteriorating in other ways—I couldn’t hear certain sounds, like birdsong, and my wife pointed out I’d been turning up the TV volume much higher than usual. Everything sounded muffled, and I found myself relying on subtitles more and more.

I decided to have a comprehensive hearing test with Ellie, which clearly showed I would benefit from hearing aids.

My new Oticon aids are discreet, lightweight, easy to maintain, and link to my phone via a user-friendly Bluetooth app. Over two follow-up appointments, Ellie took me through setup, cleaning, and maintenance in a clear and reassuring way.

I know the idea of using hearing aids can feel daunting, but Ellie’s professionalism and support gave me complete confidence throughout the process.

I can wholeheartedly recommend Hidden Hearing at Sevenoaks to anyone needing expert ear wax removal or advice on hearing loss and hearing aids.

April 15, 2025
Unprompted review
Audika - Sevenoaks logo

Reply from Audika - Sevenoaks

Thank you so much for your review for Ellie and the Sevenoaks clinic.

We know it can be daunting going for any medical appointment so it was great that you knew the Sevenoaks team from your wax removal appointments in the past.

We are pleased the hearing consultation went well and that you have been able to trial the hearing aids on our money back guarantee to make sure they are suitable for your lifestyle. Hopefully your wife has noticed the benefit of them too as we know that it is often a family member or friend who notices some hearing loss markers early on in the hearing care journey.

It's wonderful that you've taken the time to leave a review to help others who may also be experiencing that daunting feeling; it means a lot to us and I'm sure it will help others in their research.

Naturally, if you need us at any point, please do not hesitate to get in contact with us - we'd be happy to help.

Kind Regards,

Customer Services
Hidden Hearing Ltd
0800 740 8796 / 01622 775191
contact@hiddenhearing.co.uk

Rated 5 out of 5 stars

Ana the audiologist was clear and helpful…

The audiologist was clear and helpful throughout the process. The hearing aids are excellent and work well. Overall the testing and provision of the hearing aids both worked very well and the impact on my hearing is very noticeable. Worth every penny and the support from Ana was first rate. I am very satisfied

March 12, 2025
Unprompted review
Audika - Sevenoaks logo

Reply from Audika - Sevenoaks

We are so pleased you had a good experience and that you feel like they are worth every penny. That first class service is invaluable and it's lovely to read your comments; thank you so much for taking the time to leave a review about our Sevenoaks clinic.

If we can assist in any way, please do not hesitate to reach out to us.

Kind Regards,

Customer Services
0800 740 8796 / 01622 775191
contact@hiddenhearing.co.uk

Rated 5 out of 5 stars

Individual friendly caring

Individual, friendly and caring service from Ana. Nothing was too much trouble. Much appreciated.

January 31, 2025
Unprompted review
Audika - Sevenoaks logo

Reply from Audika - Sevenoaks

We are pleased you received great service from our Sevenoaks Hearing team and that they made you feel so welcome.

Kind Regards,

Customer Services
0800 740 8796 / 01622 775191
contact@hiddenhearing.co.uk

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look