Audika - Sheffield Reviews 

208
TrustScore 5 out of 5

4.8

19/23 York Street, S1 2ER Sheffield, Yorkshire, GB


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Rated 5 out of 5 stars

I visited Hidden Hearing for my free hearing teat. Easy to find very welcoming receptionist offered refreshments. Went to have my hearing test met Lilly who is very friendly and puts you at ease. Ex... See more

Rated 5 out of 5 stars

Lilly was fantastic, warm, professional and extremely thorough. She fully explained all of the tests and made sure I was clear about the process. Lilly also made sure I had the opportunity ask any... See more

Company replied

Rated 5 out of 5 stars

I was apprehensive about going for my hearing test. Lilly immediately put me , at ease. She explained clearly what she was going to do and why. She answered my questions patiently. She was kind,... See more

Rated 5 out of 5 stars

I visited hidden hearing today for my test, i was greeted by a friendly receptionist who made sure that i feel welcome. I was then called in by Lilly who introduced herself as hearing aid dispenser... See more



Contact info

  • 19/23 York Street, S1 2ER, Sheffield, Yorkshire, United Kingdom

  • 0114 280 8800

4.8

Excellent

TrustScore 5 out of 5

208 reviews

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4.8

All reviews

(208)

4,739 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Service

My partner saw Lilly who was excellent, very helpful & knowledgeable. On this occasion he possibly isn't going to have a hearing aid, but when he is ready, he will definitely be going back to the Sheffield branch. Very impressed.

September 18, 2025
Unprompted review
Rated 5 out of 5 stars

The lady I saw was very knowledgeable…

The lady I saw was very knowledgeable and informative. She explained everything in fine detail and asked questions to make sure that I had understood her.She was very friendly and chatty and put me at my ease. The appointment was a pleasure.

October 15, 2025
Rated 5 out of 5 stars

Brilliant experience seeing Lilly

Lilly was very professional, warm and thorough. We felt totally as ease with her and she explained in detail each test. I would totally recommend.

August 29, 2025
Unprompted review
Rated 5 out of 5 stars

Test made a pleasure.

Jack was proficient and concise punctuality and easy to hear what he was saying. Unfortunately he couldn't sort out my right earing aid.If he had I would have placed an order there and then.The aids he suggested where excellent.i have already passed on to a friend who is fed up with NHS lack of after care. Most likely go back to hidden hearing soon

August 23, 2025
Rated 5 out of 5 stars

Professional & Friendly

I had a hearing test with Lilly and was really pleased with the whole experience. She was friendly, professional, and clearly very knowledgeable. The process was smooth and well explained, and she took the time to go through the results clearly. I felt completely at ease and confident in her care. I would definitely recommend Lilly to anyone needing a hearing test — thank you for such a positive experience!

February 24, 2025
Unprompted review
Rated 5 out of 5 stars

Very friendly

Very friendly, explained the whole process and the tests, constantly checking if we had any questions about what she was saying. Explained all the results and ways to go forward, tested my hearing with hearing aids and ensured they worked properly etc, went for a walk outside with them in to see if I could tell a real world difference not just in the consultation room like most would. Very clean and tidy place too. Highly recommend! Lily was lovely, very attentive

May 23, 2025
Unprompted review
Rated 5 out of 5 stars

Lilly was fantastic

Lilly was fantastic, warm, professional and extremely thorough. She fully explained all of the tests and made sure I was clear about the process.
Lilly also made sure I had the opportunity ask any questions I needed.
Clearly very experienced and knew exactly what the customer needs.
Overall a very worthwhile visit.
I highly recommend Hidden Hearing Sheffield.

April 22, 2025
Unprompted review
Audika - Sheffield logo

Reply from Audika - Sheffield

You are right, Lilly is a very experienced Hearing Aid Audiologist and we are really pleased to read that you had a fantastic experience at the clinic in Sheffield.

Thank you so much for your review. Naturally, if we can help any further, please do not hesitate to contact us.

Kind Regards,

Customer Services
Hidden Hearing Ltd
0800 740 8796 / 01622 775191
contact@hiddenhearing.co.uk

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