I visited Hidden Hearing for my free hearing teat. Easy to find very welcoming receptionist offered refreshments. Went to have my hearing test met Lilly who is very friendly and puts you at ease. Ex... See more
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Lilly was fantastic, warm, professional and extremely thorough. She fully explained all of the tests and made sure I was clear about the process. Lilly also made sure I had the opportunity ask any... See more
Company replied
I was apprehensive about going for my hearing test. Lilly immediately put me , at ease. She explained clearly what she was going to do and why. She answered my questions patiently. She was kind,... See more
I visited hidden hearing today for my test, i was greeted by a friendly receptionist who made sure that i feel welcome. I was then called in by Lilly who introduced herself as hearing aid dispenser... See more
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Great service
Pleasant, professional & non-patronising.
Would recommend unreservedly.
Excellent Service
My partner saw Lilly who was excellent, very helpful & knowledgeable. On this occasion he possibly isn't going to have a hearing aid, but when he is ready, he will definitely be going back to the Sheffield branch. Very impressed.
The lady I saw was very knowledgeable…
The lady I saw was very knowledgeable and informative. She explained everything in fine detail and asked questions to make sure that I had understood her.She was very friendly and chatty and put me at my ease. The appointment was a pleasure.
Really welcoming and pleasant staff
Really welcoming and pleasant staff.
Thoroughly professional review in a relaxed atmosphere. Very satisfying visit
Brilliant
New contact who did a brilliant job. Professional, well informed and personable
Brilliant experience seeing Lilly
Lilly was very professional, warm and thorough. We felt totally as ease with her and she explained in detail each test. I would totally recommend.
Test made a pleasure.
Jack was proficient and concise punctuality and easy to hear what he was saying. Unfortunately he couldn't sort out my right earing aid.If he had I would have placed an order there and then.The aids he suggested where excellent.i have already passed on to a friend who is fed up with NHS lack of after care. Most likely go back to hidden hearing soon
Lilly instantly put me at ease
Lilly instantly put me at ease, giving me a very thorough hearing test. She was very clear with her explanation of how hearing works, and options available to me.
Lilly and team couldn't be more…
Lilly and team couldn't be more brilliant at their jobs. Took my cheeky Dad along for a test. Lilly was very informative with a great sense of humour. Highly recommend them.
Lilly is absolutely brilliant
Lilly is absolutely brilliant. Incredibly knowledgeable and kind
Lilly is very professional and helpful
Lilly is very professional and helpful, explaining everything as she carries out the various tests.
A very positive experience
The person, Lily, who tested my hearing was both professional and interactive which meant that my hearing test was both an informative and interesting process
Lilly the Young lady in he shop was…
Lilly the Young lady in he shop was very help full and even helped to set up my phone so i can alter the settings for my hearing aids my self very pleased with my time at H H
Friendly and professional
Friendly, helpful and highly professional staff. Emma was the lady who did the wax removal.
Professional & Friendly
I had a hearing test with Lilly and was really pleased with the whole experience. She was friendly, professional, and clearly very knowledgeable. The process was smooth and well explained, and she took the time to go through the results clearly. I felt completely at ease and confident in her care. I would definitely recommend Lilly to anyone needing a hearing test — thank you for such a positive experience!
Very thorough and customer friendly
Very friendly
Very friendly, explained the whole process and the tests, constantly checking if we had any questions about what she was saying. Explained all the results and ways to go forward, tested my hearing with hearing aids and ensured they worked properly etc, went for a walk outside with them in to see if I could tell a real world difference not just in the consultation room like most would. Very clean and tidy place too. Highly recommend! Lily was lovely, very attentive
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Lilly was fantastic
Lilly was fantastic, warm, professional and extremely thorough. She fully explained all of the tests and made sure I was clear about the process.
Lilly also made sure I had the opportunity ask any questions I needed.
Clearly very experienced and knew exactly what the customer needs.
Overall a very worthwhile visit.
I highly recommend Hidden Hearing Sheffield.

Reply from Audika - Sheffield
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