I visited Hidden Hearing for my free hearing teat. Easy to find very welcoming receptionist offered refreshments. Went to have my hearing test met Lilly who is very friendly and puts you at ease. Ex... See more
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Lilly was fantastic, warm, professional and extremely thorough. She fully explained all of the tests and made sure I was clear about the process. Lilly also made sure I had the opportunity ask any... See more
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I was apprehensive about going for my hearing test. Lilly immediately put me , at ease. She explained clearly what she was going to do and why. She answered my questions patiently. She was kind,... See more
I visited hidden hearing today for my test, i was greeted by a friendly receptionist who made sure that i feel welcome. I was then called in by Lilly who introduced herself as hearing aid dispenser... See more
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The fact that I was able to have my…
The fact that I was able to have my visit at home where I feel comfortable plus a complete hearing test which was explained to me how it would be performed and the reason why.
Niteen Patel did a thorough examination with an explanation throughout.
Tried the hearing aids which was perfect but unfortunately way out of my price range being a pensioner and therefore declined to follow through at this stage so maybe you could try to make them more affordable for the elderly.
Brilliant
Brilliant! I had an appointment this morning as I’d started to struggle hearing my daughters during busy times. The staff were lovely, really welcoming and made me feel at ease. The tests were very detailed, Lilly explained everything beforehand so that I knew what to expect. After the tests, she went through my results with me and showed me on the chart what that meant for me. I’d definitely recommend making an appointment if you think you’re struggling, even if it’s to put your mind at rest.
Lilly
Lilly, who dealt with the test was professional but friendly. She explained in detail about the hearing process and then gave the test. Following that, she provided aids and demonstrated their use.
I came away impressed with the quality of the service. Previous experience with a high street name seemed inferior by comparison.
Exceptional Service and Insightful Hearing Test
I recently visited Hidden Hearing Sheffield for a hearing test and was thoroughly impressed with the experience. The premises were modern, tidy, and immaculately clean, creating a welcoming environment.
Lilly was fantastic - exceptionally helpful and professional. She made the entire process comfortable and explained everything in a clear and informative way. I left with a much better understanding of hearing health and the reasons behind certain hearing issues.
Overall, a highly positive experience, and I would definitely recommend Hidden Hearing to anyone seeking professional and friendly care.
All excellent
All excellent
HH mailed me to go for hearing checkup to follow up my first hearing check in April. Lily attended me again with professional, super informative, as well as kind and friendly approach. I even had the chance to try using a hearing aid and realising how much difference it made.
I am afraid of the cost, but Lily explained the interest-free credit option, making the purchase more accessible.
In all, 5 star experience.
The initial experience and advice
The consultant, Lily was exceptional, she described all aspects of the hearing process and went into detail how the hearing aids work.
I would recommend Hidden Hearing to anyone contemplating purchasing hearing aids.
Prior to visiting Hidden Hearing, I attended a well known provider and was very unsatisfied, I was supplied with the wrong hearing devices.
the ones from Hidden Hearing are far superior.
Well explained visits
Lilly explained everything very clearly. I am a tinnitus sufferer and my priority was to alleviate the aweful problems it brings. Only had aids a week and they are helping. Need to go back for a slight tweak. The appointment was pre booked. Overall an expensive but worthwhile purchase
Great service and advice
Great service, help and advice by Lilly in the Sheffield office. I was given a range of options and the results of the audio tests were clearly explained
After fitting I was able to arrange a number of meetings and Lilly varied the settings to overcome any issues
The best customer service I have received
Hearing aid recommendation
I could see myself how your service is highly professional from the start. You were also provided me with a thorough explanation of your service and I had a good experience altogether.
Friendly and professional everything…
Friendly and professional everything explained clearly.
The after sales service was excellent…
The after sales service was excellent as usual.I have and would recommend to other people. Thank you again.
Jan did a great job.
Jan did a great job.
Everything was explained with good advice for after care use of oil .
I have booked regular checkups.
Lilly was very helpful
Lilly was very helpful gave some good advice , she was very polite and friendly, I would recommend my family and friends to go to hidden hearing, The receptionist was also helpful ask if i needed coffee.
My free hearing Test was professionally…
My free hearing Test was professionally conducted by Lilly using state of the art technology, and the results produced and explained graphically.
Very impressed with the demonstration of the benefits of upgrading old hearing aids to the latest models, which easily link to a smartphone app.
Lily was brilliant in every way…
Lily was brilliant in every way personally informative pleasant ,
Fantastic
Great service
I had a great experience with Hidden hearing. Lilly was amazing. She explained everything clearly, was friendly, helpful and talked me through all the options. I felt the hearing tests were very thorough, and incredibly professional. A great service all round.
Fantastic and thorough hearing test…
Fantastic and thorough hearing test with Hidden Hearing.. from start to finish Lilly was very caring, polite and professional. Extremely comprehensive hearing test identified issues I never considered about my hearing. Would definitely recommend. Thank you ☺️
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