Audika - Sheffield Reviews 

208
TrustScore 5 out of 5

4.8

19/23 York Street, S1 2ER Sheffield, Yorkshire, GB


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Rated 5 out of 5 stars

Our appointment with Lily went very well. Lily was very patient with my Aunty who is 87 but also very knowledgeable and able to get my Aunty to listen and concentrate by speaking to her very clearly... See more

Rated 5 out of 5 stars

I visited Hidden Hearing for my free hearing teat. Easy to find very welcoming receptionist offered refreshments. Went to have my hearing test met Lilly who is very friendly and puts you at ease. Ex... See more

Rated 4 out of 5 stars

Helpful staff, great customer care. I bought my hearing aids from Hidden Hearing a year ago and the after sales service has been excellent. The Sheffield team are consistently friendly and helpfu... See more

Rated 5 out of 5 stars

Lilly was fantastic, warm, professional and extremely thorough. She fully explained all of the tests and made sure I was clear about the process. Lilly also made sure I had the opportunity ask any... See more

Company replied



Contact info

  • 19/23 York Street, S1 2ER, Sheffield, Yorkshire, United Kingdom

  • 0114 280 8800

4.8

Excellent

TrustScore 5 out of 5

208 reviews

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4.8

All reviews

(208)

4,788 reviews in the last 12 months

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Rated 5 out of 5 stars

I went for a routine check on my…

I went for a routine check on my hearing aids which I bought in 2021. Lilly was thorough and knowledgeable, took time to explain everything clearly and showed me the latest development in hearing aids, without puttung any pressure on me to change what I have. I would recommend Hidden Hearing without hesitation.

June 4, 2024
Unprompted review
Rated 5 out of 5 stars

Efficient service

Efficient service. Booking was easy and Jan got a large clump of earwax out of my ear that I've been trying to ignore for a while.

May 30, 2024
Unprompted review
Rated 5 out of 5 stars

Had my ear wax removed by Jan in…

Had my ear wax removed by Jan in Sheffield branch , she is very nice lady , very professional, couldn’t get all my ear wax out so returned a week later and after a struggle managed to remove all . Very pleased with the service , Jan was excellent. Thank you .

May 16, 2024
Unprompted review
Rated 5 out of 5 stars

Lily was very personable a

Lily was very personable and put me at my ease immediately. It was a shock to discover how my hearing has deteriorated but she handled the situation very well.

April 29, 2024
Rated 5 out of 5 stars

Very thorough tests carried out

Very thorough tests carried out by Lily, who explained the results and options open to me. Like other reviews I found the prices quoted more expensive than I imagined and I simply cannot afford them right now.

April 18, 2024
Unprompted review
Rated 5 out of 5 stars

First class

Initially I arrived at the branch and was looked after by the receptionist, she was professional but friendly.
I was then introduced to Lilly who was going to conduct my hearing evaluation, this was first class, at all points of the test I was given an explanation on what was going to happen and why.
From beginning to end this was first class service.

April 24, 2024
Unprompted review
Rated 5 out of 5 stars

Hearing test

I had an hearing test with Lilly Demirezen, she is a very charming lady, knowledgeable and explains everything in a professional manner, after the tests are done goes through what hearing aids are available with no pressure to buy. I would highly recommend if you have any difficulty hearing.

April 18, 2024
Unprompted review
Rated 5 out of 5 stars

Ear wax removal Sheffield

Had my ear wax removal today at the Sheffield branch. Excellent service and Jan was a real trooper cleaning out my ears. Definitely recommend.

April 10, 2024
Unprompted review
Rated 5 out of 5 stars

The atmosphere was very welcoming

The atmosphere was very welcoming. The staff showed great expertise and patience when dealing with my queries during my recent consultation, and I left with more confidence regarding the use and fitting of my hearing aids which I am now putting into practice. I also, it was useful to be able to see images on the computer screen and pictures of the inner ear etc. Thank you.

March 28, 2024
Rated 5 out of 5 stars

Ear Wax Removal at Hidden Hearing in Sheffield

I visited Hidden Hearing in Sheffield yesterday for an ear wax removal procedure.
Jan who removed the wax was very friendly and helpful in explaining what would happen during the procedure.
The whole experience was straightforward and over very quickly.
I would also like to praise Julie on reception for always being polite and friendly,and last but not least Lilly who has guided me through my hearing tests and made me feel relaxed with her breezy personality and calming influence.
10/10

March 28, 2024
Unprompted review
Rated 5 out of 5 stars

Hearing Review

I went for a hearing test and review today. The meeting was professional but relaxing and incredibly informative. I did not feel pressured and left with a clear understanding of next stsges. Lilly managed the session and was superb.

March 28, 2024
Unprompted review
Rated 5 out of 5 stars

Great service - Everything Well Explained

Went with a friend who was having a hearing test / considering hearing aids. Lilly was excellent, explaining everything very clearly, both in terms of the test, and the potential options for hearing aids. Interesting and informative, as well as providing a good quality potential solution.

March 28, 2024
Unprompted review
Rated 5 out of 5 stars

Hearing test

First time I have ever had a hearing test. Lily in Sheffield explained everything, and was very professional. The whole process of being fitted for hearing aids was made very easy and straight forward, and the after care and service appears excellent, and much more than I was expecting.

March 25, 2024
Unprompted review
Rated 5 out of 5 stars

Eat wax removal

Had my ear wax removed by Jan who was patient, thorough and very professional. Can highly recommend her and this company.

March 13, 2024
Unprompted review

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