Our appointment with Lily went very well. Lily was very patient with my Aunty who is 87 but also very knowledgeable and able to get my Aunty to listen and concentrate by speaking to her very clearly... See more
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I visited Hidden Hearing for my free hearing teat. Easy to find very welcoming receptionist offered refreshments. Went to have my hearing test met Lilly who is very friendly and puts you at ease. Ex... See more
Helpful staff, great customer care. I bought my hearing aids from Hidden Hearing a year ago and the after sales service has been excellent. The Sheffield team are consistently friendly and helpfu... See more
Lilly was fantastic, warm, professional and extremely thorough. She fully explained all of the tests and made sure I was clear about the process. Lilly also made sure I had the opportunity ask any... See more
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The Lady I saw was excellent
The Lady I saw was excellent. She goes through everything so that you understand. The receptionist is lovely as well. They will answer any questions or queries you have. They are quite easy 2 put in and you will notice a dramatic change in your hearing instantly,everything is so much louder and clearer. Would definitely recommend 2 anybody considering just do it. You will b amazed and the service you get is excellent. Thank you so much.
Life transforming
Went with my sister who has had NHS hearing aid which did not help her - she says it’s not her ears but I mumble! However went to Hidden Hearing Sheffield, very impressed how thorough the assessment was, she has her hearing aids from there, they are great, we now have conversations at a normal level rather than me shouting, Lily at Hidden Hearing fantastic.
My wife and I have had three visits to…
My wife and I have had three visits to Hidden Hearing, York Street, Sheffield.
First went for a FOC Hearing test.
Greeted by Julie, then seen by Lilly.
The test and consultation was one of the best, personal and much more informed than the NHS.
Eventually received my two top of the range aids, with charging equipment and TV box.
Did not think I could wear the aids from getting up, to going to bed.
Even after only a day, did not realise they were in my ears.
However, the service and attention by Lilly, was exceptional.
What a wonderful professional consultant.
BillAugust
Appointment at the York Street…
I had an appointment at the York Street Branch in Sheffield this week. Lilly and Julie couldn't have been more friendly and helpful. I was greeted by Julie with a cup of tea and some interesting conversation. So although I was very early for my appointment, the waiting time passed very quickly. In the consultation, Lilly was very thorough in her questions and explanations; and I left with a very clear idea of what my hearing aid options were. I was even given the chance to try out hearing-aids so that I could experience how well they worked! Many thanks to both of you!
Money well spent
If you are suffering from ear wax build up, go and see Mandy. The removal was nice and easy. Feeling much more comfortable now.
Great audiology services
Lilly Demirezen the audiologist was fantastic with myself and my 92 year old dad. Eventually they did not suit his life style but fantastic service throughout. 👏
Exceptional Service
On a visit from Ipswich to Sheffield, one of my hearing aids stopped working. I popped into Hidden Hearing in the hope that they could offer advice. Lilly and Julie quickly found the problem and sorted it for me. They both went above and beyond to help me. It was exceptional service. Thank you ladies.
Despite my deciding not to purchase…
Despite my deciding not to purchase hearing aids from Hidden Hearing, the audiologist was thoroughly professional, gave excellent advice, was personable and generous with her time. I would recommend her and her company to anyone seeking advice about hearing problems.
A most impressive experience
The whole experience of learning about, trying, and eventually purchasing the very expensive hearing aids was most impressive and sympathetically led by dispenser Lilly Demirezen. The products themselves are comfortable and easy to use.
Mandy in Sheffield was Brilliant
Mandy in the Sheffield office was brilliant - kept going until my ear was clear, even when it was clearly not an easy task! Patient, friendly and helpful.
Just had an appointment with Lilly in…
Just had an appointment with Lilly in Leeds, who usually works in Sheffield. What a lovely lady. So helpful! I have had issues with my hearing aids not fitting properly. They fit now thanks to Lilly!
Very professional and friendly
Very professional and friendly. Explained all procedures very well and made me feel at ease
My father is 99yrs old and has…
My father is 99yrs old and has bilateral hearing aids, without them he can hear nothing at all. After being left without hearing aids from a previous company we used that thought it acceptable to leave him in a silent world for over 6weeks with excuse after excuse I went to this fantastic company.
Lilly & Julie was so welcoming they helped me with dad as he is wheelchair bound and obviously could not hear a thing
Lilly was patient and wrote information down for dad and I was expecting a wait once hearing test wa was done. But they gave him a pair of hearing aids there and then. The smile on his face said it all.
The after care is amazing, being reassured that dad will never be without hearing aids as they give replacement immediately if anything should go wrong no waiting weeks for them to be fixed and not being able to hear a thing. They really have thought of everything, remote to turn the aids up or down so dad can do independently I would highly recommend this company
My Hearing test at Hidden Hearing in Sheffield…
I went to Hidden Hearing in Sheffield for a hearing test today, Lilley & Julie were very welcoming & friendly & my appointment was on time. The test was carried out very thoroughly & hygienically, Lily explained every step as we went along & made sure I understood the results, I was even given a print out of my hearing levels. To my surprise the test was completely free. I would highly recommend anyone who thinks they may have some hearing loss to give this team a try. Thankyou Lilly & Julie.
First class service!!!!
From being someone who was nervous and ashamed at the idea of wearing hearing aids at the age of 52, the service provided by Lilly at the Sheffield branch was superb!!! She’s provided a very professional approach of review my hearing loss analysis and recommended the appropriate aids that are working really well. The quality of conversations at work & home have massively improved. The backup service is also superb.
Very polished and professional
Very polished and professional, listened to you and a good back up service. Glad I found them
Pleasant visit
My mum had a visit today to have her annual checkup and her hearing aids adjusted and serviced. The gentleman who came was lovely, didnt try to sell her any new hearing aids and wasnt pushy at all. It was a pleasure to deal with him.
I would like to say I had great service…
I would like to say I had great service from Jan French who inspected my ears to carry out wax removal service.
Jan is friendly, outgoing and dedicated to helping me.
I would use Hidden Hearing again.
Thank you
Lily in Sheffield
I visited Hidden Hearing in Sheffield with my mother-in-law who was having difficulties with her hearing aids. Lily was brilliant; professional, kind, and patient. She talked through the issues and step-by-step showed us how to resolve them for ourselves in future.
Lilly was very professional and…excellent experience
Lilly was very professional and extremely helpful with my hearing issues. A delightful experience with her.
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