I've been with Hidden Hearing/Audika for a number of years now and honestly can't recommend them enough. The care and support I've received has always been excellent, with regular check-ups and a... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I visited Audika in St Albans for ear wax removal and was really impressed with the whole experience. Olivia was extremely welcoming and friendly, making me feel comfortable from the moment I walked t... See more
I was seen straight away- I didn’t think I had a hearing problem but attended at the request of my spouse ( how often have you heard that 😉). Was seen on time by very efficient Colin . No great hea... See more
Used Hidden Hearing, 10, Market Place, St Albans for ear wax removal by micro suction done Dec 22 by Roopa Samani. Excellent work. I used Spire Harpenden Hospital ENT consultants costing £300 each tim... See more
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
An excellent experience overall
I was a bit nervous about the hearing test, but the receptionist (Olivia) and the practitioner (Mubashir) made the experience very relaxing, for which I was grateful. Mubashir carried out a comprehensive number of tests, and explained everything as he was going along, and at the end. An excellent - educational - experience overall.
HH St Alban's excellent
I have been using Hidden Hearing in St Alban's for the last two years. I have always found them to be very professional, helpful and friendly. The service provided by Rob, Mubashir and Yvonne is excellent. I would thoroughly recommend them.
Roopa Samani is an excellent…
Roopa Samani is an excellent practitioner. She puts you at ease and explains everything clearly. The whole process is easy and the results are amazing! Thank you Roopa!
Very friendly service and fast response
Very friendly service and fast delivery. Efficient diagnosis when had issue with hearing aid.
Good free hearing test
Had a free hearing test with this company. They were polite, thorough and reassure - and did not try to sell their products
Excellent Service.
Excellent Service.
My husband made an appointment in our local branch (St Albans) as he had noticed his hearing was detoriating. From the moment we walked through the door nothing was too much trouble. The audiologist ( Mubashir) was superb in explaining everything clearly, involving me in the test & giving us his best advice. My husband now has his hearing restored and is very happy with his hearing aids which have been programmed to his individual style. Thoroughly recommend Hidden Hearing for any hearing issues.
Professional and efficient ear wax removal
Procedure was carried out in a very professional and efficient way. I was put at my ease. No discomfort experienced. I am delighted with the outcome and I will recommend Hidden Hearing to anyone who requires ear wax removal.
Great experience
Roopa was kind and professional, explained the procedure clearly and made me feel very comfortable throughout.
Wax removal with the amazing Roopa!
I came to Hidden Hearing for a wax removal. The person I had for my appointment was Roopa Samani, she was very professional and kind and explained things clearly. She made the experience very relaxing and was efficient. Would definitely come back again and would recommend Roopa to anyone.
Very welcoming and professional
Very welcoming and professional thanks to Olivia and Mubashi
Good experience- wax removal
My husband went for wax removal before he has a full hearing test next week! Roopa was amazing, very patient and understanding, she explained everything very clearly.
Fantastic hearing test and full…
Fantastic hearing test and full explanation. Shame about the price!
Successful, friendly and efficient experience
I have just visited Hidden Hearing in St Albans for wax removal by micro suction, and am pleased to say it was a successful experience. I had been recommended by a friend and was greeted by friendly and efficient staff before meeting Roopa, who carried out the procedure. Roopa was also friendly and was very thorough, informative and reassuring. I will be very happy to return for a free hearing test and follow-up appointments.
Professional Earwax Cleaning
The shop in St. Albans is well appointed and the wax clearing service very professionally run. My heavily blocked ears needed two sessions but now I am hearing perfectly
If you have a nervous parent who’s…
If you have a nervous parent who’s struggling to hear- I can’t recommend hidden hearing enough. They put my Dad at total ease and it was wonderful to see him in the same day of having his hearing aids fitted taking part in family outings, he back calling me regularly on the phone and seeing his confidence back to where it used to be. The girls in the St Albans office were incredible and the audiologist was so knowledgeable. It was the best investment ever……. Thank you so much Olivia for making it happen - it’s wonderful when you meet people who make a difference in your life!
Just visited Hidden Hearing wax removal
Just visited Hidden Hearing, seen by Roopa in
St Albans for wax removal.
She was very thorough and made me very welcome
and carried out the procedure very efficiently.
A good experience thanks
Trusting, friendly, reliable
Roopa provided a terrific service. Very reassuring, calming and knowledgeable. She helped answer all the questions I had and most importantly, cleaned the ears out!
Very friendly staff and removed wax…
Very friendly staff and removed wax gently and effectively
Mum's Home visit…
I have paid for my mother's hearing aids £5,799 but have had no receipt through the post etc.
mum is thrilled with her new hearing aids and the tester phoned me and involved me in the decision making.
Thank you
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.





