Audika - St Albans Reviews 

173
TrustScore 5 out of 5

4.9

Market Place 10, AL3 5DG St Albans, England, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I've been with Hidden Hearing/Audika for a number of years now and honestly can't recommend them enough. The care and support I've received has always been excellent, with regular check-ups and a... See more

Rated 5 out of 5 stars

I visited Audika in St Albans for ear wax removal and was really impressed with the whole experience. Olivia was extremely welcoming and friendly, making me feel comfortable from the moment I walked t... See more

Rated 5 out of 5 stars

I was seen straight away- I didn’t think I had a hearing problem but attended at the request of my spouse ( how often have you heard that 😉). Was seen on time by very efficient Colin . No great hea... See more

Rated 5 out of 5 stars

Used Hidden Hearing, 10, Market Place, St Albans for ear wax removal by micro suction done Dec 22 by Roopa Samani. Excellent work. I used Spire Harpenden Hospital ENT consultants costing £300 each tim... See more



Contact info

  • Market Place 10, AL3 5DG, St Albans, England, United Kingdom

  • 01727 894966

4.9

Excellent

TrustScore 5 out of 5

173 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(173)

4,820 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Absolutely amazing service

Absolutely amazing service. Free hearing test and advice to go to see an ENT consultant. The most amazing thing, was that I was only there to accompany my wife on her appointment. Wonderfully professional audiologist who took me through the whole process. Cannot recommend highly enough

March 31, 2023
Unprompted review
Rated 5 out of 5 stars

Friendly professional staff

Friendly professional staff, relaxed atmosphere, lots of time to discuss things.
Roopa on my return visit remembered quite a lot about me and took an interest. The process was painless and a real relief to get my hearing back in my left ear due to impacted wax. Thoroughly recommend the experience.

March 29, 2023
Unprompted review
Rated 5 out of 5 stars

Very patient and kind

Visited twice for a wax removal. The first time I felt unwell and had to stop, but Roopa was very patient and kind and made me feel at ease. Second time everything was perfect and I'm very happy with the results. Thank you!

March 22, 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Visited for ear wax removal. Olivia at reception was efficient and very friendly and made me feel welcome. Roopa was reassuring and calming and did a great job, I am returning for a follow up, free of charge, hearing test just to be sure my hearing isn’t any worse. Highly recommended.

March 8, 2023
Unprompted review
Rated 5 out of 5 stars

All round good experience

All round good experience. From the very welcoming receptionist to the ear care practitioner (Roopa Samani) who carried out my ear wax removal treatment. Could not have asked for a better service.

March 1, 2023
Unprompted review
Rated 5 out of 5 stars

Highly impressed with home visit from Hidden Hearing…

Roopa Samani from Hidden Hearing attended my elderly and frail mother in her own home to use the microsuction technique to clear her badly blocked ears. Mum was nervous but Roopa was gentle, patient and super efficient. The improvement has been remarkable and will definitely improve Mum's quality of life. Thank you Roopa and Hidden Hearing!

February 8, 2023
Unprompted review
Rated 5 out of 5 stars

Expensive but worth every penny

Anyone making an appointment will have done research and know the approximate cost, so will not be shocked. The audiologist I saw did not try to sell me anything as I had been recommended by a friend who was extremely satisfied.
I, too, was most impressed by the examination and the options available. They seem simply keen to supply what you need and be willing to adjust to suit your experience. But you must be prepared to persevere and they really do settle down. And I have occasionally got to bed with mine in as I became so used to wearing them. I have not reviewed previously as I wanted to have them for 6 months to be able to provide a review with perspective. I have a review appointment at the shop in March and will have a further test to see if any adjustment is necessary.
Clearly I an a satisfied customer and have confidence that this will continue.

August 23, 2022
Unprompted review
Rated 5 out of 5 stars

I have just had my ears suctioned

I have just had my ears suctioned. The practitioner Roopa was both efficient and friendly. (In case I have her name wrong she wears a very pretty watch!) I recommend Hidden Hearing. Thank you.
Catherine

February 1, 2023
Unprompted review
Rated 5 out of 5 stars

Great service

Had my ears Microsuctioned today by Roopa . She was totally professional but warm and empathetic. Extremely diligent to ensure that the procedure was a complete success. Thoroughly impressed with the service

February 1, 2023
Unprompted review
Rated 5 out of 5 stars

Recommended

From enquiry to appointment the service has been efficient and friendly. My appointment was with Roopa who was very friendly and professional. Recommended.

January 5, 2023
Unprompted review
Rated 5 out of 5 stars

Fabtastic Service

I have had my ears cleaned today and the difference is amazing.
Everything was carried out very professionally and was talked through all aspects of what was being carried out.
My ear care practitioner, Roopa Samani, was superb, thank you very much.

December 21, 2022
Unprompted review
Rated 5 out of 5 stars

Hidden Hearing St Albans Excellence

Used Hidden Hearing, 10, Market Place, St Albans for ear wax removal by micro suction done Dec 22 by Roopa Samani. Excellent work. I used Spire Harpenden Hospital ENT consultants costing £300 each time. Hidden Hearing charged £70 incl. hearing test and Roopa did an EXCELLENT job with highly automated computer graphic system and removed wax quickly with professional perfection. I have booked their Audiologist service also. Best service all round. Easy booking process . A.Baner

December 14, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look