AussieBoots - Shoeland Reviews 

174
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

My son unfortunately had an issue with his boots. I contacted the Team at AssieBoots and they could not have been more helpful and professional. The whole experience has been seamless from beginnin... See more

Company replied

Rated 5 out of 5 stars

SO happy with my experience with AussieBoots. The boots were significantly cheaper than the Blundstone website and the shipping was incredibly fast. Their website has so much information to help you c... See more

Company replied

Rated 5 out of 5 stars

Fantastic service! We bought a pair of boots just before Christmas, they were super helpful in advising the right pair and got them delivered to us the next day. When we realised we ordered the wrong... See more

Company replied

Rated 5 out of 5 stars

What a find! Can entirely resonate with the other reviews. I came across Aussie Boots by chance, when price checking via Google. To my delight, the boots I wanted were £20 cheaper on their site... See more

Company replied

Company details

  1. Shoe Store

Information provided by various external sources

The UK's leading retailer of Australian boot brands including Blundstone, Redback and Rossi. We provide real people on the end of the phone, waiting to treat you to the kind of customer service that used to be common, but which is now elusive.


Contact info

4.9

Excellent

TrustScore 5 out of 5

174 reviews

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1-star

No recent history of asking for reviews

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4.9

All reviews

(174)

13 reviews in the last 12 months

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Rated 5 out of 5 stars

No hesitation in recommending these guys!

My son unfortunately had an issue with his boots. I contacted the Team at AssieBoots and they could not have been more helpful and professional.

The whole experience has been seamless from beginning to end. They cannot do enough to help you and are always keeping you updated with where they are in relation to your enquiry.

March 19, 2026
Unprompted review
AussieBoots - Shoeland logo

Reply from AussieBoots - Shoeland

Hi Adele,
Thank you so much for you're review and I'm glad we could help with your issue. We really appreciate the feedback :)

Rated 5 out of 5 stars

Fantastic service! Highly recommended.

Fantastic service!
We bought a pair of boots just before Christmas, they were super helpful in advising the right pair and got them delivered to us the next day. When we realised we ordered the wrong size, they again were great at providing help and processing the return quickly. I'd highly recommend.

December 23, 2025
Unprompted review
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Reply from AussieBoots - Shoeland

Thanks so much John, we really appreciate the kind words. Let us know if we can help again in the future!

Rated 5 out of 5 stars

What an amazing company to deal with

What an amazing company to deal with. I ordered some boots and whilst they didnt fit , ( Gutted) the customer service is phenomenal. I returned boots and on the same day they were refunded. A lovely email came with it. A fab company and I will be back to see if there is anything else that many work.

January 20, 2026
Unprompted review
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Reply from AussieBoots - Shoeland

Thank you Joanne, we're so glad to hear that you enjoyed your experience with us at AussieBoots. We're always happy to help :)

Rated 5 out of 5 stars

Great customer service!

Such a great experience ordering from Aussie Boots! Sarah called me with a question about a pair of boots which was in stock and sent me pictures of them which was very helpful. We ordered the wrong size so had to do a return and reorder. All of this was smooth and trouble free. Will definitely order from Aussie Boots again!

January 9, 2026
Unprompted review
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Reply from AussieBoots - Shoeland

Thank you so much for your lovely review Rachel - let us know if we can help again in future!

Rated 5 out of 5 stars

Fantastic service - very happy!

SO happy with my experience with AussieBoots. The boots were significantly cheaper than the Blundstone website and the shipping was incredibly fast. Their website has so much information to help you choose the right size and the care and cleaning guides are very thorough. Loved the little sweet treats in the box too, thank you!

December 31, 2025
Unprompted review
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Reply from AussieBoots - Shoeland

Thanks so much for your kind review Emily! Enjoy your boots :)

Rated 5 out of 5 stars

I love these guys

I love these guys! I ordered a pair of black Blundstone 558s. They were about £20 cheaper than the actual Blundstone site, and came on Wednesday (with free post & packaging) after ordering on a Sunday night. The boots are beautiful and exactly as described - couldn't be happier! Thank you!

November 19, 2025
Unprompted review
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Reply from AussieBoots - Shoeland

Thanks so much for your review Gavin. Very glad to hear you're enjoying the boots! Let us know if we can help again in the future.

Rated 5 out of 5 stars

Blundstone 192 Boots

Ordered my Blundstone 192 boots on Tuesday evening and arrived Thursday afternoon. My 1st purchase through Aussie Boots and it has been a seamless process. Great communication 5 star service highly recommended 👌 Loved the Galaxy Minstrels inside the box nice little touch that gets my vote thank you.

November 6, 2025
Unprompted review
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Reply from AussieBoots - Shoeland

Thank you so much Julien, we hope you enjoy your new boots!

Rated 5 out of 5 stars

What a find!

What a find! Can entirely resonate with the other reviews.

I came across Aussie Boots by chance, when price checking via Google. To my delight, the boots I wanted were £20 cheaper on their site than what I’d found in store!
And to top that off, the boots arrived within three days of ordering, in plastic free packaging, with a note about the history of the brand, and a little sweet treat.

This small company is running rings round their competitors when it comes to a positive and impactful customer service!

October 22, 2025
Unprompted review
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Reply from AussieBoots - Shoeland

Thank you so much - we really appreciate your review and kind comments! We hope you're enjoying your new boots :)

Rated 5 out of 5 stars

Speedy delivery

Speedy delivery, easy exchanges and the best customer service I've received in such a long time. The personal touch makes all the difference. Would highly recommend Aussie Boots.

September 25, 2025
Unprompted review
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Reply from AussieBoots - Shoeland

Thank you so much Katrina, we're always happy to help in any way we can :)

Rated 5 out of 5 stars

Impressive care and service

This wasn’t my first purchase and definitely not the last. This shop went out of their way to help me get my boots in time for my holiday. They stayed in contact throughout the process too. Such impressive care and attention.

September 25, 2025
Unprompted review
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Reply from AussieBoots - Shoeland

Thanks for taking the time to leave a review, we're happy to help! :)

Rated 5 out of 5 stars

Reliable AussieBoots !

I have ordered from AussieBoots multiple times and I am always impressed by their service. Very friendly and knowledgeable.

September 22, 2025
Unprompted review
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Reply from AussieBoots - Shoeland

Thanks so much for your kind words, let us know if we can help again in future!

Rated 5 out of 5 stars

Top service from Aussieboots

Top service from Aussieboots! Thanks again chuffed with my Rossi boots 👍

September 18, 2025
Unprompted review
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Reply from AussieBoots - Shoeland

Thanks so much for your review Oliver, we're so glad to hear you're enjoying the Rossi! Let us know if we can help with anything else :)

Rated 5 out of 5 stars

Excellent service

AussieBoots have been brilliant to deal with. Very helpful advice before ordering and excellent customer service after I received my boots. I will be back when my boots need to be replaced!

July 7, 2025
Unprompted review
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Reply from AussieBoots - Shoeland

Thank you for your kind comments Gary, much appreciated. Let us know if we can help again in the future!

Rated 5 out of 5 stars

Aussie Boots.

Just received a pair of Blundstone 585 boots from Aussie Boots, and they're perfect.
Small independent business that does the hard hards to ensure 100% customer satisfaction, also their customer service is second to none.
I will definitely be buying from Aussie Boots again when I need shodding👍

July 23, 2025
Unprompted review
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Reply from AussieBoots - Shoeland

Thanks so much Dale, really glad to hear you enjoyed the AussieBoots experience :)

Rated 5 out of 5 stars

great experience

Speedy delivery, great comms and even some Maltesers in the box!

July 23, 2025
Unprompted review
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Reply from AussieBoots - Shoeland

Thanks so much for your lovely comments!

Rated 5 out of 5 stars

Excellence Personified

I was ordering some boots for my Father in Law, he is a farmer in East Sussex, and I found AussieBoots online. I bought a pair of Redbacks for him, he was very pleased with them, we bought some before lockdown and I've just bought a replacement pair. On both occasions the service has been excellent I spoke to Rachel and Sarah and they were both efficient, helpful and personable throughout. I could pick up the phone to them or email them. The boots were reasonably priced and there was a treat enclosed. Thank you. Ben

May 16, 2025
Unprompted review
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Reply from AussieBoots - Shoeland

Thank you for taking the time to leave this review Ben, much appreciated! Very glad to hear you were pleased with the boots and the service :)

Rated 5 out of 5 stars

Outstanding service

Wanted to buy some Blundstone boots, and came across this website - the price was better than buying direct from the brand, so i opted to order. I bought 2 pairs in different sizes and colours to see what would be best. Delivery was on time and well packaged, with a little treat inside too, which was a nice touch. I returned both pairs, to exchange one for the size i needed and get a refund on the other pair. Within 24 hours, the company notified me by email with details of the refund and exchange. The communication was from a real person, not automated, and was helpful, friendly and informative, which i appreciated as a rare and valuable experience from an online retailer.

May 13, 2025
Unprompted review
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Reply from AussieBoots - Shoeland

Thank you so much for your kind words Janine, we're so glad you enjoyed shopping with us :)

Rated 5 out of 5 stars

Excellent service

Excellent service, good info on website.

March 4, 2025
Unprompted review
AussieBoots - Shoeland logo

Reply from AussieBoots - Shoeland

Thanks very much for the review Charles - so glad you were pleased with your experience.

Rated 5 out of 5 stars

Amazing customer service

I'd been eyeing up Blundstone boots for a while, and I saw on the official website that AussieBoots were a verified retailer. They said to get in touch if I was unsure about size, so I did, and they were incredibly quick to respond.

I then ordered 2 pairs in 2 sizes and styles. I preferred one style but needed the next size up, and again their customer service were super quick in advising me on next steps. Sent both pairs back, was refunded for the one promptly and they shipped out the new size right away. They've arrived and are spot on!

Added little bonus is I got some choccies in every box! Such a small detail, but a nice touch. Would absolutely order from this company again, and would recommend them to anyone looking for the specific shoe brands they sell. You can really tell they care about what they're selling, and their customers, and that's just sadly so rare nowadays.

January 17, 2025
Unprompted review
AussieBoots - Shoeland logo

Reply from AussieBoots - Shoeland

Hi Jess, thanks so much for your feedback and we're so glad to hear you were happy with your boots (and the chocolates!) :)

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