My son unfortunately had an issue with his boots. I contacted the Team at AssieBoots and they could not have been more helpful and professional. The whole experience has been seamless from beginnin... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
My son unfortunately had an issue with his boots. I contacted the Team at AssieBoots and they could not have been more helpful and professional. The whole experience has been seamless from beginnin... See more
Company replied
SO happy with my experience with AussieBoots. The boots were significantly cheaper than the Blundstone website and the shipping was incredibly fast. Their website has so much information to help you c... See more
Company replied
Fantastic service! We bought a pair of boots just before Christmas, they were super helpful in advising the right pair and got them delivered to us the next day. When we realised we ordered the wrong... See more
Company replied
What a find! Can entirely resonate with the other reviews. I came across Aussie Boots by chance, when price checking via Google. To my delight, the boots I wanted were £20 cheaper on their site... See more
Company replied
The UK's leading retailer of Australian boot brands including Blundstone, Redback and Rossi. We provide real people on the end of the phone, waiting to treat you to the kind of customer service that used to be common, but which is now elusive.
PO Box 127, NP25 9BD, Monmouth, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The relief to actually speak to someone on the phone when trying to purchase was the first big plus! The customer service was first rate the boots arrived as promised 48 hours later. From start to end I had a first class shopping experience. I cannot recommend Aussie Boots more highly.

Reply from AussieBoots - Shoeland
You can buy boots from lots of places but you won't get the service you get from Aussie Boots. These guys are helpful to a fault. They will do just about anything to make sure you get the exact thing you want. They will give advice about sizing, styles etc and accept and process returns rapidly without question or fuss. I have bought from them a few times now and would never get my Blundstones anywhere else. Thank you

Reply from AussieBoots - Shoeland
Absolutely amazing customer service! I contacted AussieBoot by phone , as I needed to purchase a pair of Blundstones and wasn’t sure of the best size. Brilliant and friendly customer service. Product arrived quickly complete with maltesers and fits perfectly. Thanks team, highly recommended. Wish all customer service was this good!

Reply from AussieBoots - Shoeland
Absolutely amazing customer service! I contacted AussieBoots.co.uk, as I wanted to purchase a pair of Blundstones for my daughter. The customer service team were incredibly helpfully and knowledgeable about the products. They told me the correct size to get for my daughter and of course, they were right. The boots arrived within a couple of days, nicely packaged with a surprise bag of chocolates! If only all companies were this good! Excellent!!

Reply from AussieBoots - Shoeland
Absolutely great service, the boots are amazing and even got a little pack of candy!
Myself and my partner have both bought boots through Aussie Boots over time and I have to say they have amazing customer service, give really detailed and thoughtful advise and I will certainly be using them again in the future.

Reply from AussieBoots - Shoeland
I have been shopping from Aussieboots since 2016. The staff wear the boots so know the products inside and out, so they can advise on exactly how the boots are cut and feel on the foot. They get your purchase to you within 24hrs and you are guaranteed to be purchasing the original products. They are the ONLY company in the UK that I trust to sell me the original boots!

Reply from AussieBoots - Shoeland
Fantastic company! I’ve ordered twice for them and their customer service is friendly with lots of experience and advice. Their deliveries and returns are processed quickly. Very reliable company, would recommend!

Reply from AussieBoots - Shoeland
This is my fourth order from this wonderful company. First of all, Aussie Boots sell fantastic products which wear extremely well but topping things off is the fantastic service provided by their team. Christine and the others in the office are always very helpful and efficient.

Reply from AussieBoots - Shoeland
I'm not often inclined to write a review for good service, however, due to the exceptional service I received from Aussie Boots, I've made an exception.
1. Product is great
2. Really friendly staff
3. Excellent customer service
I will recommend them to everyone.
Chris, Southampton

Reply from AussieBoots - Shoeland
Their website is great, very easy to navigate and includes all the information you need. The customer service is even better though! All three times I've bought boots from them they've answered my questions and personally checked in via email to make sure I was happy with everything with a very fast response time and no spam!

Reply from AussieBoots - Shoeland
An excellent shopping experience. I ordered a pair of boots which were fantastic quality delivered quickly with great service. Unfortunately i had been bought a duplicate pair of boots as a gift, at the same time that I ordered from Aussie boots. This meant i needed to make a return which the company dealt with very quickly, again, with excellent service. Thank you Aussieboots. I will recommend you
Ordered a few cleaning products for my Blundstone's and the service was 10/10. Competitive prices, fast delivery and all products were as expected. Will be using Aussie Boots again!
Really helpful company. Bought 2 pairs of boots from them which we really love and had to return a couple of pairs in the process to get a good fit. Returns were processed quickly and with friendly helpful communication. Thank you AussieBoots!
Simply superb - great selection of footwear on their website, easy to order, super quick delivery and competitive pricing. What makes it particularly special is the personal service and attention from staff at Aussie Boots - they genuinely care about their customers. This marks them out above their competitors. I will definitely buy more from Aussie Boots in future.

Reply from AussieBoots - Shoeland
Best price I could find for the boots. Delivered very quickly, on time, as scheduled, as promised and with an unexpected free 'n tasty gift.
If only every business was as efficient.
Will absolutely be using them again.

Reply from AussieBoots - Shoeland
I phoned Aussieboots to ask about the various different brown colours that Blundstone boots come in. The lady I spoke to happily spent a good 5 minutes or so explaining the exact colours, which was so helpful. I ended up ordering Blundstone 585's in a size 4, which was slightly too tight. Returned those and ordered 4.5 which is perfect. Within a day of sending size 4 back, I had an email to say that they had received it and refund was being sorted. Absolutely faultless customer service which is so rare these days. Would use this company again and after just a couple of days of wearing my Blundstones, would probably order the same boots again!
Amazing service. Amazing range of boots at much more affordable prices. Next day shipping really is next day. Shipping packaging was recyclable. To top it all off they included a lil packet of chocolates. Clearly know what a girl needs apart from good solid boots, of course.
Amazing service, quick delivery. I am very happy with my purchase. The boots are comfy and warm. I am size 5 and ordered size 5 - so true to size!
Thank you :) x

Reply from AussieBoots - Shoeland
Great service from a family business that genuinely cares.
I contacted them as I’ve had some issues with boot sizing in the past and they couldn’t have been more helpful in laying out he options for me.
Thanks to the great advice I bought a pair of boots that fit perfectly. I would not have bought these otherwise so I couldn’t be happier. Thanks AUSSIEBOOTS!

Reply from AussieBoots - Shoeland
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.