My son unfortunately had an issue with his boots. I contacted the Team at AssieBoots and they could not have been more helpful and professional. The whole experience has been seamless from beginnin... See more
Company replied
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My son unfortunately had an issue with his boots. I contacted the Team at AssieBoots and they could not have been more helpful and professional. The whole experience has been seamless from beginnin... See more
Company replied
SO happy with my experience with AussieBoots. The boots were significantly cheaper than the Blundstone website and the shipping was incredibly fast. Their website has so much information to help you c... See more
Company replied
Fantastic service! We bought a pair of boots just before Christmas, they were super helpful in advising the right pair and got them delivered to us the next day. When we realised we ordered the wrong... See more
Company replied
What a find! Can entirely resonate with the other reviews. I came across Aussie Boots by chance, when price checking via Google. To my delight, the boots I wanted were £20 cheaper on their site... See more
Company replied
The UK's leading retailer of Australian boot brands including Blundstone, Redback and Rossi. We provide real people on the end of the phone, waiting to treat you to the kind of customer service that used to be common, but which is now elusive.
PO Box 127, NP25 9BD, Monmouth, United Kingdom
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Their customer service to exchange was awesome as boots ordered were slightly too big. Friendly personable service goes a long way and I would definitely recommend Aussie boots to my friends and family. The touch of Maltesers in each box is a brilliant touch.

Reply from AussieBoots - Shoeland
Fantastic Customer Service!
Ordered my first pair of Blundstones last month, and had quite a few questions which were all answered really quickly and helpfully. I have a feeling I'll be back.
Very happy with my Blunnies!

Reply from AussieBoots - Shoeland
What fantastic service! Wonderful Blundstone boots and welcome chocolate in both my orders. What puts AussieBoots ahead of the game is their personal and extremely efficient customer service. Thank you so much. We wouldn’t go anywhere else.

Reply from AussieBoots - Shoeland
Great small company who are very responsive, kind and professional. Thank you!

Reply from AussieBoots - Shoeland

Reply from AussieBoots - Shoeland
I RANG AUSSIEBOOTS TO ENQUIRE ABOUT SIZING AND STYLES. YOU COULNT GET A BETTER RESPONCE ,WELL IMFORMED HONEST. EMAILING QUESTIONS ,THE ANSEWRS WHERE PROMP. IF YOU WANT A PAIR OF BOOTS PLEASE DONT GO ANYWHERE ELSE,FANTASTIC EXPERIANCE.

Reply from AussieBoots - Shoeland
Excellent customer service from Emma today. She found me Blundstone's in my size, last pair in stock. Helpful and friendly email advice.

Reply from AussieBoots - Shoeland
Really personal service. So helpful over returns, sizing and keeping in touch. So rare to find service of this quality...and boots also great.
Purchased a pair of Blundstone 1671's and had to return for an exchange in a different size. Took them to the Post Office on Monday, received an email update from Christine on Tuesday to say that the return had been received and that the exchange would be dispatched same day. Royal Mail delivered today, Thursday. Very impressed with the fast turn around time and excellent customer service from Aussieboots and the Royal Mail. The new boots are a perfect fit and I love them!
Hi Helen
I promised I’d add a review for the Over-Boots Sox Savers Oilskin - they are fabulous and so practical, saved my socks and trousers from getting dirty and wet on a very muddy walk.
Top quality to match my Blunnies, Rossi and Redbacks, keep up the great service.
Best wishes
Graham
I received a pair of Blundstone boots as a Christmas present but wasn't sure on the style or size. The lovely team at Aussieboots were so patient with me trying the various options, communication was great and the delivery was fast, and the little treat inside the box was lovely too! I am so happy with my final selection ... been wearing the boots every day! Thank you all at Aussieboots!
Thank you so much for my Redbacks, I really get the feeling you care about every pair of boots that goes out your door. Even though the boots were out of stock you kept me up to date until they were and sent them out pronto. Good value too.
Thank you so very much for your excellent service and communication since purchasing my Blundstone boots.
They arrived very promptly, came in brilliant, recyclable packaging (which I was really impressed with) and I was delighted to find a nice chocolate treat inside the shoe box, which was very exciting! I also love my boots and am really happy with them.
Thanks again and I will definitely be recommending you to others and buying other boots from you in the future.
Just received my beautiful blue Blundstone boots from ‘Aussie Boots’ - I am over the moon with them, the customer service has been excellent I can not recommend Aussie Boots highly enough. Love the packaging too all recyclable excellent. Thank you for the Maltesers 😋 can’t wait to buy another pair xx
Excellent!
Item was out of stock but emailed me back within 24hrs when I made my enquiry.
Kept me updated, let me know when back in stock, kept a pair back for me and made the experience satisfying. The personal touch was exceptional😊!
I contacted customer services about an item out of stock. They could of given me a yes or no response to my question but they went above and beyond to help to get the items I wanted. They were quick and personal in their responses, I wish more businesses provided customer service like this! I dealt with Emma throughout the case.
I will definitely be shopping with Aussie Boots again.
Fantastic service from Aussieboots and can’t rate them highly enough. Extremely helpful on the phone, efficient and organised. I had been wary of ordering boots online without being able to try them on but ordered in two sizes and have sent the smaller size back for a refund as suggested by Emma. They really do provide great customer service. Also, I love my boots!!
I am so so happy with my blundstone boots! I ordered on Sunday and by Wednesday they were here, I loved the extra touches of including inner soles (free of charge!) as the boots come up rather large, after putting them in my blundstones fit perfectly. And the maltesers in the box was a lovely touch, thank you Aussie boots! I fully recommend ordering from here :-)
This is a good store that provides good products at a decent price.
Thank you!!
Great service as all the previous reviews say. First pair of boots I've bought and I love them . Wearing them round the house as wfh they are so comfy and warm. May take them outside soon!
Thanks for the great experience of ordering online. Fast, informative, free postage, recycle-able packaging, just spot on. Highly recommend.
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