AussieBoots - Shoeland Reviews 

174
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

My son unfortunately had an issue with his boots. I contacted the Team at AssieBoots and they could not have been more helpful and professional. The whole experience has been seamless from beginnin... See more

Company replied

Rated 5 out of 5 stars

SO happy with my experience with AussieBoots. The boots were significantly cheaper than the Blundstone website and the shipping was incredibly fast. Their website has so much information to help you c... See more

Company replied

Rated 5 out of 5 stars

Fantastic service! We bought a pair of boots just before Christmas, they were super helpful in advising the right pair and got them delivered to us the next day. When we realised we ordered the wrong... See more

Company replied

Rated 5 out of 5 stars

What a find! Can entirely resonate with the other reviews. I came across Aussie Boots by chance, when price checking via Google. To my delight, the boots I wanted were £20 cheaper on their site... See more

Company replied

Company details

  1. Shoe Store

Information provided by various external sources

The UK's leading retailer of Australian boot brands including Blundstone, Redback and Rossi. We provide real people on the end of the phone, waiting to treat you to the kind of customer service that used to be common, but which is now elusive.


Contact info

4.9

Excellent

TrustScore 5 out of 5

174 reviews

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No recent history of asking for reviews

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4.9

All reviews

(174)

13 reviews in the last 12 months

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Rated 5 out of 5 stars

Their customer service to exchange was brilliant and quick

Their customer service to exchange was awesome as boots ordered were slightly too big. Friendly personable service goes a long way and I would definitely recommend Aussie boots to my friends and family. The touch of Maltesers in each box is a brilliant touch.

November 12, 2021
Unprompted review
AussieBoots - Shoeland logo

Reply from AussieBoots - Shoeland

Thank you so glad you enjoyed shopping with AussieBoots. We look forward to welcoming you back (and your friends and family too) :)

Rated 5 out of 5 stars

Fantastic Customer Service!

Fantastic Customer Service!

Ordered my first pair of Blundstones last month, and had quite a few questions which were all answered really quickly and helpfully. I have a feeling I'll be back.
Very happy with my Blunnies!

November 2, 2021
Unprompted review
AussieBoots - Shoeland logo

Reply from AussieBoots - Shoeland

Aww thank you Jane - so glad you are pleased with the boots and the service. Look forward to hearing from you again. The AussieBoots Team :)

Rated 5 out of 5 stars

What fantastic service!

What fantastic service! Wonderful Blundstone boots and welcome chocolate in both my orders. What puts AussieBoots ahead of the game is their personal and extremely efficient customer service. Thank you so much. We wouldn’t go anywhere else.

October 2, 2021
Unprompted review
AussieBoots - Shoeland logo

Reply from AussieBoots - Shoeland

Thank you - truly appreciate the kind words and here when you need us for your next pair of Blunnies :)

Rated 5 out of 5 stars

The best for aussieboots…

I RANG AUSSIEBOOTS TO ENQUIRE ABOUT SIZING AND STYLES. YOU COULNT GET A BETTER RESPONCE ,WELL IMFORMED HONEST. EMAILING QUESTIONS ,THE ANSEWRS WHERE PROMP. IF YOU WANT A PAIR OF BOOTS PLEASE DONT GO ANYWHERE ELSE,FANTASTIC EXPERIANCE.

April 24, 2021
Unprompted review
AussieBoots - Shoeland logo

Reply from AussieBoots - Shoeland

Thank you Tracy we pride ourselves on our customer service and appreciate you taking the time to post a review

Rated 5 out of 5 stars

Excellent customer service from Emma…

Excellent customer service from Emma today. She found me Blundstone's in my size, last pair in stock. Helpful and friendly email advice.

March 22, 2021
Unprompted review
AussieBoots - Shoeland logo

Reply from AussieBoots - Shoeland

Thank you so much :)

Rated 5 out of 5 stars

Really personal service

Really personal service. So helpful over returns, sizing and keeping in touch. So rare to find service of this quality...and boots also great.

February 9, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic Customer Service.

Purchased a pair of Blundstone 1671's and had to return for an exchange in a different size. Took them to the Post Office on Monday, received an email update from Christine on Tuesday to say that the return had been received and that the exchange would be dispatched same day. Royal Mail delivered today, Thursday. Very impressed with the fast turn around time and excellent customer service from Aussieboots and the Royal Mail. The new boots are a perfect fit and I love them!

February 4, 2021
Unprompted review
Rated 5 out of 5 stars

Over-Boots Sox Savers Oilskin

Hi Helen
I promised I’d add a review for the Over-Boots Sox Savers Oilskin - they are fabulous and so practical, saved my socks and trousers from getting dirty and wet on a very muddy walk.
Top quality to match my Blunnies, Rossi and Redbacks, keep up the great service.
Best wishes
Graham

February 3, 2021
Unprompted review
Rated 5 out of 5 stars

Super friendly and efficient customer service!

I received a pair of Blundstone boots as a Christmas present but wasn't sure on the style or size. The lovely team at Aussieboots were so patient with me trying the various options, communication was great and the delivery was fast, and the little treat inside the box was lovely too! I am so happy with my final selection ... been wearing the boots every day! Thank you all at Aussieboots!

January 31, 2021
Unprompted review
Rated 5 out of 5 stars

Thank you so much for my Redbacks

Thank you so much for my Redbacks, I really get the feeling you care about every pair of boots that goes out your door. Even though the boots were out of stock you kept me up to date until they were and sent them out pronto. Good value too.

January 22, 2021
Unprompted review
Rated 5 out of 5 stars

Blundstone boots

Thank you so very much for your excellent service and communication since purchasing my Blundstone boots.

They arrived very promptly, came in brilliant, recyclable packaging (which I was really impressed with) and I was delighted to find a nice chocolate treat inside the shoe box, which was very exciting! I also love my boots and am really happy with them.

Thanks again and I will definitely be recommending you to others and buying other boots from you in the future.

January 15, 2021
Unprompted review
Rated 5 out of 5 stars

Just received my beautiful blue…

Just received my beautiful blue Blundstone boots from ‘Aussie Boots’ - I am over the moon with them, the customer service has been excellent I can not recommend Aussie Boots highly enough. Love the packaging too all recyclable excellent. Thank you for the Maltesers 😋 can’t wait to buy another pair xx

January 9, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent!

Excellent!
Item was out of stock but emailed me back within 24hrs when I made my enquiry.
Kept me updated, let me know when back in stock, kept a pair back for me and made the experience satisfying. The personal touch was exceptional😊!

December 21, 2020
Unprompted review
Rated 5 out of 5 stars

I contacted customer services about an…

I contacted customer services about an item out of stock. They could of given me a yes or no response to my question but they went above and beyond to help to get the items I wanted. They were quick and personal in their responses, I wish more businesses provided customer service like this! I dealt with Emma throughout the case.
I will definitely be shopping with Aussie Boots again.

November 30, 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic!

Fantastic service from Aussieboots and can’t rate them highly enough. Extremely helpful on the phone, efficient and organised. I had been wary of ordering boots online without being able to try them on but ordered in two sizes and have sent the smaller size back for a refund as suggested by Emma. They really do provide great customer service. Also, I love my boots!!

November 27, 2020
Unprompted review
Rated 5 out of 5 stars

Perfect experience, thank you Aussie Boots!

I am so so happy with my blundstone boots! I ordered on Sunday and by Wednesday they were here, I loved the extra touches of including inner soles (free of charge!) as the boots come up rather large, after putting them in my blundstones fit perfectly. And the maltesers in the box was a lovely touch, thank you Aussie boots! I fully recommend ordering from here :-)

November 25, 2020
Unprompted review
Rated 5 out of 5 stars

Superb service

Great service as all the previous reviews say. First pair of boots I've bought and I love them . Wearing them round the house as wfh they are so comfy and warm. May take them outside soon!
Thanks for the great experience of ordering online. Fast, informative, free postage, recycle-able packaging, just spot on. Highly recommend.

November 24, 2020
Unprompted review

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