Auto100 Reviews 

Fantastic experience with Chris and Terry! Very happy with their professionalism and level of service.

Professional, courteous and efficient

I want people to be aware.... This company is the worst company I have ever had the misfortune to deal with....DO NOT USE THEM... I put a deposit of £1000 down on a vehicle 10 days ago, after sleeping on it overnight I decided to cancel the order and request a refund. It's been 10 days and I'm still waiting for my refund. I have sent various emails and made various telephone calls to the sales team, the emails are NEVER answered, on the telephone I'm told every time that's it's gone through. Today 20 August 26 I called again, yet again I'm told the refund has been done by the sales person on a card machine, NO REFUND has been received. Let this be a warning to anybody that intends using this company, STAY AWAY, can you imagine the agro you will get if the vehicle you purchase is faulty, no chance whatsoever of getting any help.
All this company is is a car supermarket with absolutely diabolical service, YOU HAVE BEEN WARNED DO NOT USE THIS COMPANY.....

Sadly a pretty poor experience. For a company that says they pride themselves on the quality of the cars they provide, when I challenged this for a £70k car, my emails were entirely ignored, even when escalating to management. Check every part of the appearance of the car you accept, if something is missed, my experience says you’re one your own. I will not be a returning customer.

On arrival at Auto 100’s facility we were made to feel very welcome. After a short time we were taken up to see the car we were buying. The way this was done made the experience very special!

Overall there was clear and unambiguous communication by Simon (sales) and Dan (handover) and a smooth process of agreeing the part exchange and then completing purchase and handover.

Everything was simplified with very little paperwork. We were in and out within an hour and a half.

We had one hiccough, as Simon was unaware that the car I was originally interested had already been reserved,and was really apologetic. Fortunately another one I liked was available shortly after.

The quality of the cars Auto 100 stock is superb and as a dealer they can be trusted completely. When a main dealer describes your 10 year old car from Auto 100 as “mint” you know you’ve got a good one!

My first car from them was a Jaguar XJ which has been superb, and which I’ve just traded in for a Range Rover.

I would like to say a big thank you to Chris and Adam at Auto 100. I collected the 25 plate Cayenne yesterday and it was a really pleasurable experience. A good part exchange price was offered and no haggling took place. The new car was prepared immaculately. Adam was the perfect host. They have a vast selection of cars, great specifications and competitive prices. Based on how pleased I am with the purchase I would definitely buy from them again.

Called to view a £45k car and said I would be getting an independent inspection. They flatly refused to allow an expert inspection so I won’t do business with them.

auto100 make the process of finding, viewing, driving and purchasing a car seamlessly efficient. I can't recommend them enough, their passion for cars, their knowledge and overall superb customer service.

We recently bought our Lotus Eletre S from Auto100 and honestly couldn’t be happier with the whole experience.

We initially dealt with Simion, who was brilliant from the start, but when he went on holiday Dan took over and made the handover completely seamless. There was never any confusion or having to repeat ourselves, and Dan kept everything moving until we collected the car.

We were offered a great deal on the Lotus and a very fair price for our part exchange. To make things even more stressful, we actually managed to damage our part exchange truck on the morning we were due to hand it over! We were expecting the worst, but the team were incredibly fair and reasonable. They assessed it honestly and didn’t use it as an excuse to dramatically reduce the value, which we really appreciated.

From start to finish, everyone was friendly, professional and easy to deal with. The whole process was smooth, transparent and completely hassle-free. We genuinely felt looked after throughout.

We’d happily recommend Auto100 to anyone looking for a quality car and great customer service. Thanks again to Simion, Dan and the whole team we absolutely love our Lotus! ⭐⭐⭐⭐⭐

Very easy process, good communications completed by a great handover by Terry whose knowledge of the car was second to none. Based on my experience I would highly recommend Auto 100.

Found my dream car on the website and contacted Auto100 directly to purchase. The speed at which they sorted all my requirements in a very professional manner was incredible. Phoned on a Saturday, collected the car on the following Tuesday. In this quick turnaround time, they managed to sort all the paperwork and prep the car, including ceramic coating the car to perfection. Meeting them on collection day was also a pleasure. Definitely purchase from them again. Can't recommend highly enough.

Professional, professionals, professionally customer service focussed. Great experience with this company - highly recommend.

Terry and Simon were truly awesome and incredibly welcoming, patient, and down to earth. They took plenty of time with us, sharing their extensive knowledge without any pressure. What stood out most is their genuine passion for cars. To top it off, the car I purchased is absolutely amazing!

recently purchased a Ferrari FF from 100 Auto, and I couldn't be happier with the experience. From my very first enquiry through to collecting the car, Anthony Heighton provided a level of service that was exceptional.

Anthony was knowledgeable, professional, and genuinely passionate about the cars he sells. He took the time to answer every question, kept me informed throughout the process, and made what could have been a daunting purchase feel straightforward and enjoyable. There was never any pressure—just honest advice, excellent communication, and a real commitment to ensuring everything was perfect.

The Ferrari FF was presented in outstanding condition and exactly as described. Anthony's attention to detail and dedication to customer satisfaction were evident every step of the way.

If you're considering buying a performance or prestige car, I can wholeheartedly recommend Anthony Heighton and the team at 100 Auto. Their customer service is first-class, and I'll certainly be returning when it's time for my next car. Thank you, Anthony, for making the purchase such a memorable and enjoyable experience.

James Turnbull helped guide me towards a potential Porsche Cayman 718 purchase. Although I did not buy the car I thought it worth mentioning I received my deposit back with no hassle, and also benefited from James knowledge and professionalism. If I am ever back in the market for a high end car, I will certainly visit auto100 again. Great customer service!

Second car purchased at auto 100, very smooth both times, cars immaculate condition.

Dan and Ant made the process very easy. Will happily purchase another vehicle from here!

Traded my wife's 2020 Merc SL AMG for a Jaguar Reims Edition 5L at Auto 100and got a better than market price for the Merc and the Jaguar was no more expensive than any of the half dozen that were for sale.

We have had the car 3.5 years, full dealer Service History and both MOTS sorted with no issues. Was offered a good price at a Ferrari Dealership down south against a Roma Spider which we accepted only for the Dealership to renege on the agreed price. Rang Tom one of the Directors at Auto 100 who I previously had dealt with and he was more than happy to match the Ferrari garage price. Took the Jag next day and Tom had his accounts office transfer the funds which were in our account with 45 mins.

Their premises are really professional, in fact better than most main dealers, their prices are fair and the service levels I have received have been excellent and would happily purchase another vehicle from them in the future and recommend them to any prospective buyer that is looking to purchase a quality high end vehicle.

Collected my Jaguar FType earlier this week. Everything went to plan and Terry looked after me. Fantastic selection of vehicles and Great facilities. Would have no hesitation in buying another vehicle from them in the future.

First rate communication from Alexandra, the Funding and Logistics Controller for the company. It was easy to follow her advice and I was guided through each phase of the selling process. Collection on the day was perfect. There was some additional cosmetic damage picked up by the collection agency for the company I had not declared and the price adjustment was very fair. The payment was swift. The car could not go to a better dealer. The dealers site has some amazing cars on it and the way they treat their cars and customers is heads above the others I have dealt with in the past particularly with my last dealer who was horrendous. My faith has been restored. So thank you for the sales service and I could not be happier for my car to be in your care ready to sell onto the next owner.