Auto Claim Specialists Reviews 382

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

As the owner of Reno Paint & Body, I’ve had a great experience working with Auto Claims Specialists over the years. They’ve helped hundreds of my customers with insurance short pays, total loss situ... See more

Company replied

Rated 5 out of 5 stars

I didnt know such a business/service existed until I was handed a card after picking up my vehicle from being repaired after an accident. I was told I could be leaving money on the table and that I... See more

Company replied

Rated 5 out of 5 stars

Auto Claim Specialists assisted with getting damages covered by our insurance carrier after a major weather event. They will work within the legal contract of your insurance policy so that your right... See more

Company replied

Rated 5 out of 5 stars

Honesty from the very beginning. They took over from day one and handled EVERYTHING. Such a relief and much needed. I was so exhausted arguing with the insurance company about obvious common sense top... See more

Company replied

Company details

  1. Insurance Agency
  2. Financial Consultant

Written by the company

As licensed Public Insurance Adjusters, we are experienced in negotiating claims with insurance companies. We have teamed up with Vehicle Value Experts for access to the best vehicle valuing tool available. Together, with the best knowledge and the best negotiating skills, we can ensure a fair settlement of your auto claim.


Contact info

4.9

Excellent

TrustScore 5 out of 5

382 reviews

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Rated 5 out of 5 stars

If you’ve been hit!!! Call ASAP…

If you’ve been hit and you know you need help with the DV claim on your vehicle. These guys made the process painless and I do mean painless!!! Do you have a few yes but it is fair nothing in this world is free and they got me more then I expected. If you have been hit and you need help get ahold of these guys!!!!

May 27, 2022
Unprompted review
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Reply from Auto Claim Specialists

Thank you so much for taking time to issue us a review. We appreciate your business.

Sincerely,

Robert L. McDorman

Rated 5 out of 5 stars

These people are amazing

These people are amazing. Allstate was terrible with my claim from the start, and they stayed on top of them the entire time until I was taken care of. I will recommend anyone to them!!

May 19, 2022
Unprompted review
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Reply from Auto Claim Specialists

Thank you for taking the time to issue us a review. We appreciate your business and support.

Sincerely,

Robert L. McDorman

Rated 5 out of 5 stars

Thank you so much!

Thank you so much!
I had my 2019 Mercedes-Benz GLE AMG totaled,
The guys were able to get me additional 3K from GEICO, the communication was great and they just took care of everything, no head ache and a win win situation.
Defiantly recommend them !!!

May 11, 2022
Unprompted review
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Reply from Auto Claim Specialists

Thank you for taking time to issue us a review. We really appreciate your business.

Sincerely,

Robert L. McDorman

Rated 5 out of 5 stars

Very professional company

Very professional company. Set expectations clearly and I knew exactly what was happening. Thanks!

May 5, 2022
Unprompted review
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Reply from Auto Claim Specialists

Thank you very much for taking time to issue us a review. We appreciate your business very much.

Sincerely,

Robert L. McDorman

Rated 5 out of 5 stars

My 2009 Ram 2500 was deemed a total…

My 2009 Ram 2500 was deemed a total loss from hail damage by USAA. They offered an extremely low amount and were very difficult to deal with. Chase reviewed my information and quickly got back to me. He let me know I was not being offered a fair settlement, to say the least.
The team at ACS was able to successfully get the value raised by over $9K. I will now be able to get my truck repaired.
I am beyond grateful and can't recommend them enough!

April 1, 2022
Unprompted review
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Reply from Auto Claim Specialists

Thank you so much for taking time to issue us a review. W truly appreciate your business. Sadly, we see many clients suffering the same under-indemnification of their loss daily in our office. We are so thankful we could see to it you were made whole for your loss. I hope you never need us again. However, if the unfortunate arises, please call us.

Sincerely,

Robert McDorman

Rated 5 out of 5 stars

Justice Served!!

Justice Served!!
My son's 2014 GMC Sierra 1500 truck was deemed a total loss by state farm insurance. The owner of the repair shop referred us to auto claim specialists due to the fact that the truck was indeed fixable. Chad and the entire team at auto claim specialists helped me throughout the process and kept me up to date on what was happening. State farm's appraisal came in at $30,805.00 which was way too low. After the adjuster from auto claim specialists got with state farm, the agreed appraisal was $38,572.00. That's a 25.2% increase!! I am now getting the truck repaired for my son!!! I couldn't have done it without the team at auto claim specialists!!! Y'all rock!!!

March 30, 2022
Unprompted review
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Reply from Auto Claim Specialists

Thank you so much for taking time to issue us a review. We truly appreciate your business and enjoyed working with you.

Sincerely,

Robert L. McDorman

Rated 5 out of 5 stars

The Auto Claim Specialists are awesome

My Lexus NX-300 was totaled, and to top it off the insurance company appraised the SUV very low. Before getting the insurance company's appraisal, I looked at different Certified NX300 in various Lexus Dealerships, so I had a good idea of the current price range. I told the insurance company it was too low. I said, "My NX-300 had the Premium Package, was Certified and was in Excellent condition (super clean condition)." They gave me a little more money for the Premium Package, and told me the other stuff didn’t matter. At that point, I called the Auto Claim Specialist. They confirmed the insurance company's appraisal was too low within an hour. The Auto Claim Specialist handled everything and kept me informed every step of the way. I was pleasantly surprised by their results, 13.5 % increase. They exceeded my expectations.
Robert and his team are awesome!

March 26, 2022
Unprompted review
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Reply from Auto Claim Specialists

Thank you so much for taking time to issue us a review. We truly appreciate your business and enjoyed working with you. We hope you never need us again. However, if the unfortunate arises please give us a call.

Sincerely,

Robert L. McDorman

Rated 5 out of 5 stars

I love these guys

I love these guys. They are pros and saved me over $6,000 on my stolen Trackhawk. Allstate significantly undervalued my Jeep and Auto Claim Specialists did an amazing job getting me what I deserved. Their service was impeccable!

March 24, 2022
Unprompted review
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Reply from Auto Claim Specialists

Thank you so much for taking time to issue us a review. We truly appreciate your business. We hope you never need us again. However, if the unfortunate arises please call on us.

Sincerely,

Robert McDorman

Rated 5 out of 5 stars

Positive results.

We referred a vehicle owner to Auto Claims Specialists who was short paid about $5,000 dollars from his insurance company on his repairs, they were very professional and got the short pay settled in a reasonable amount of time. I would highly recommend them!!

March 22, 2022
Unprompted review
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Reply from Auto Claim Specialists

Thank you for referring your client to us and taking time to post a review. We truly appreciate your trust in our company.

Sincerely,

Robert McDorman

Rated 5 out of 5 stars

Actually a life changing difference

The insurance company tried to rob me of my truck after it was stolen and tried to give me 22,000 after auto claim specialists gave their appraisal and dealt with the insurance company I settled for 38,000 it sounds to good to be true but it really happened that way.

March 15, 2022
Unprompted review
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Reply from Auto Claim Specialists

Thank you for taking time to issue us a review. It does sound to good to be true. However, we see this same results several times a day with other clients too. We appreciate your business and truly hope you never need us again. However, if the unfortunate happens, please call on us.

Sincerely,

Robert McDorman

Rated 5 out of 5 stars

Great results

This was my first time working with auto claim specialist team. They were honest easy to work with efficient and quick to respond. The results were amazing and their fees are so reasonable. I would work with them again in the future if the need arises. I can’t express how thankful I am to have worked with them.

March 7, 2022
Unprompted review
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Reply from Auto Claim Specialists

Thank you so much for taking time to issue us a review we truly appreciate your business. I hope you never need us again. However, if the unfortunate arises please call us.

Sincerely,

Robert L. McDorman

Rated 5 out of 5 stars

Excellent process

Robert was so helpful and so kind to guide me through this process. This was quite a learning experience for me and wow what results!! Robert and team was able to negotiate an additional amount on a total loss settlement and I received double original amount from insurance company. Wonderful experience and I highly recommend.

March 3, 2022
Unprompted review
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Reply from Auto Claim Specialists

Thank you so much for taking time to issue us a review. We enjoyed working with you to resolve this sensitive situation.

Sincerely,

Robert L. McDorman

Rated 5 out of 5 stars

Efficient, Easy to Access!

Efficient, easy to work with, quick to respond.

February 21, 2022
Unprompted review
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Reply from Auto Claim Specialists

Thank you for taking time to issue us a review. We appreciate your business.

Sincerely,

Robert L. McDorman

Rated 5 out of 5 stars

Effective Advocacy in a Difficult Situation

This is the second time I have used the Auto Claim Specialists Team with a vehicle claim. I am delighted to report that both times they acted quickly, professionally, and successfully on my behalf. I highly recommend their services in with these difficult situations.

February 17, 2022
Unprompted review
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Reply from Auto Claim Specialists

Thank you so much for taking time to issue us a review. We appreciate your business. Our business model is based on referrals and repeat business. Thank you again for your business and comments.

Sincerely,

Robert L. McDorman

Rated 5 out of 5 stars

Robert and his team did a fantastic job…

Robert and his team did a fantastic job in fighting the insurance company on my claim. The carrier refused to honor their existing policy in not only declining to value my vehicle fairly but to not repair the car as I desired. Their process was poignant and strategic that ultimately led to receiving a higher settlement than what was expected and, more importantly, documented exceptionally well for a handoff to outside legal counsel. Fortunately this settled before then, but had it not been for Robert and his teams detailed diligence, the outcome may have been different. I will be referring out his firm to friends and family in the future should their claim with their carrier becomes difficult. This was money well spent.

February 14, 2022
Unprompted review
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Reply from Auto Claim Specialists

Thank you so much for taking time to post a review. We enjoyed working with you and appreciate your business. I hope you never need us in the future. However, if the unfortunate happens please call on us.

Sincerely,

Robert L. McDorman

Rated 5 out of 5 stars

I am very pleased with how my claim was…

I am very pleased with how my claim was dealt with in a timely manner. Robert was very helpful and is easy to deal with. I would do business with him anytime. Thank you for all the hard work you have done for me.

January 28, 2022
Unprompted review
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Reply from Auto Claim Specialists

You are very welcome. Thank you very much for taking time to issue us a review.

Sincerely,

Robert L. McDorman

Rated 5 out of 5 stars

These guys are the best in the…

These guys are the best in the business!

I had an issue with getting my son's Subaru being evaluated correctly by my insurance company after it was deemed a total loss, they refused to consider the current comparable vehicles available on the market today.
Auto Claim Specialists reviewed the market and evaluated my vehicle and in about a week, reached an agreement with the insurance companies chosen appraiser getting me a settlement that was right in line with the market, much higher that what the insurance company was willing to offer.

Thank You Robert, Chad and Team!

January 26, 2022
Unprompted review
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Reply from Auto Claim Specialists

Thank you very much for taking time to issue us a review. We truly appreciate your business. I hope you never need us again. However, if the unfortunate arises, please call.

Sincerely,

Robert McDorman

Rated 5 out of 5 stars

Impressive results!

I’m glad I had the opportunity to let you help me along the way. You were very professional,knowledgeable and experienced in what you do. I would highly recommend your services to everyone.

January 19, 2022
Unprompted review
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Reply from Auto Claim Specialists

Thank you very much for taking time to issue us a review. If we can help in the future please call on us.

Sincerely,

Robert McDorman

Rated 5 out of 5 stars

Effective, friendly service!

The folks at Auto Claims Specialists were clear, communicative, friendly, and effective in getting me a diminished value payment from the insurance company after my vehicle was hit while parked on the street. The only work I had to do was hunt down a few required document for the diminished value claim--Auto Claims Specialists did the rest and suddenly I had a diminished value cash offer from Allstate! Would definitely recommend!

January 10, 2022
Unprompted review
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Reply from Auto Claim Specialists

Thank You for taking time to issue us a review. We appreciate your business. I hope you never need us again. However, if the unfortunate arises please call on us.

Sincerely,

Robert L. McDorman

Rated 5 out of 5 stars

Strong team

The team was communicative/responsive throughout the entire process and helped recover money through my diminished value claim

January 5, 2022
Unprompted review
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Reply from Auto Claim Specialists

Thank You for taking time to issue us a review. We appreciate your business.

Sincerely,

Robert L. McDorman

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