Auto Claim Specialists Reviews 382

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

As the owner of Reno Paint & Body, I’ve had a great experience working with Auto Claims Specialists over the years. They’ve helped hundreds of my customers with insurance short pays, total loss situ... See more

Company replied

Rated 5 out of 5 stars

I didnt know such a business/service existed until I was handed a card after picking up my vehicle from being repaired after an accident. I was told I could be leaving money on the table and that I... See more

Company replied

Rated 5 out of 5 stars

Auto Claim Specialists assisted with getting damages covered by our insurance carrier after a major weather event. They will work within the legal contract of your insurance policy so that your right... See more

Company replied

Rated 5 out of 5 stars

Honesty from the very beginning. They took over from day one and handled EVERYTHING. Such a relief and much needed. I was so exhausted arguing with the insurance company about obvious common sense top... See more

Company replied

Company details

  1. Insurance Agency
  2. Financial Consultant

Written by the company

As licensed Public Insurance Adjusters, we are experienced in negotiating claims with insurance companies. We have teamed up with Vehicle Value Experts for access to the best vehicle valuing tool available. Together, with the best knowledge and the best negotiating skills, we can ensure a fair settlement of your auto claim.


Contact info

4.9

Excellent

TrustScore 5 out of 5

382 reviews

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Rated 5 out of 5 stars

They will steer you right!

Auto Claim Specialists is an honest company who will steer you right. They are truthful about whether you have a good case. I recommend them 100%!

December 16, 2021
Unprompted review
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Reply from Auto Claim Specialists

Thank You for taking time to issue us a review. We appreciate your business.

Sincerely,

Robert L. McDorman

Rated 5 out of 5 stars

20% Increase in Total Loss Settlement!

After my insurance company send me the settlement offer for my totaled Porsche, I felt confident that I could get a lot more more based on the current market. I tried to negotiate myself and was met with complete unwillingness to increase the valuation. So, I called ACS. They put me in touch with Chase, who told me before signing anything that they felt confident they could increase the settlement value significantly. Sure enough, they increased the valuation $10k (almost 20%!) and that netted me over $8k in settlement and taxes after their fees.

I could’ve tried to continue negotiating on my own but I’m certain I wouldn’t have gotten anywhere close to the increase ACS was able to get for me. It more than made up for their fees. Plus, I was sick of all the time and energy I had to put into the process up till that point, with no progress to show for it. Ultimately, it was a no-brainer to have someone negotiate on my behalf - huge increase in dollars and essentially no effort on my side. They knocked it out of the park. Thanks!

December 4, 2021
Unprompted review
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Reply from Auto Claim Specialists

Thank you so much for taking time to issue us a review. We truly appreciate your business. I hope you never need us in the future. However, if the unfortunate arises please call on us to help.

Sincerely,

Robert L. McDorman

Rated 5 out of 5 stars

1000% recommended, do not waste your time on your own

Wow, what a truly great experience.

After getting offered a ridiculously low offer from my insurance for my car, I tried to negotiate the price myself by providing data about similar vehicles and prices. They would not budge, stating "the price is the price, and it will not change, so just sign it." Obviously, I'm not stupid, so I looked for help. I found Auto Claim Specialists by searching the web for arguments about how a CCC One "valuation" is complete BS, and a letter they wrote popped up in the results. After finding out that their fees were very reasonable, and enlisting their help, FINALLY my claim was no longer a nightmare.

These people were able to increase my settlement by over 10%, which took the car valuation from "total BS" to "actually a good deal". I cannot thank them enough. It was nice to have someone on my side while my own insurance tried to screw me.

Much appreciated.

November 25, 2021
Unprompted review
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Reply from Auto Claim Specialists

Thank You so much for taking time to issue us a review. We really appreciate your business. If we can help you in the future please call on us.

Sincerely,

Robert L. McDorman

Rated 5 out of 5 stars

Diminished Value Claim

Robert & his crew worked diligently for over 10 months to get us $5000 in diminished value even after the "at fault" insurance company had reached their maximum payout. We were well informed.

November 24, 2021
Unprompted review
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Reply from Auto Claim Specialists

Thank You so much for taking time to issue us a review. We have enjoyed working with you. We appreciate your business.

Sincerely,

Robert L. McDorman

Rated 5 out of 5 stars

Great experience

Great experience. They were consistently helpful and updated on progress across the entire process. Glad I reached out in the end. One of the best decisions I made.

November 16, 2021
Unprompted review
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Reply from Auto Claim Specialists

Thank you so much for taking time to issue us a review. We appreciate your business very much.

Sincerely,

Robert L. McDorman

Rated 5 out of 5 stars

Worth every penny and then some!

Chad @ Auto Claim Specialists has been nothing short of a life saver in a nightmare scenario where my scumbag insurance company lowballed me by $14,000!! Not only did Chad and ACS help me get fair market value for my car, Chad went above and beyond, chasing allstate reps down nearly daily when they kept delaying payment to me (this was long after Chad's job of negotiating a value for the car was already completed) and were dodging my calls. Having a total loss is always a bad outcome, Chad and ACS lessened the blow by guiding me through my first total loss and helping me well beyond just getting the car fairly appraised. I wish more companies were like ACS.

November 15, 2021
Unprompted review
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Reply from Auto Claim Specialists

Thank you so much Mr. Siddiqui for taking time to issue us a review. We appreciate your business very much. I hope you never need us again. However, should the unfortunate happen, please call us.

Sincerely,

Robert L. McDorman

Rated 5 out of 5 stars

when a lady did a u-turn right in front…

when a lady did a u-turn right in front of me on a busy downtown street my 1 week old car was smashed. although the driver of the other car was responsible for repairs the diminished value of my new car was something that needed to be addressed. that’s where i found auto claims specialists. i sent them all my paperwork and within about 3-4 weeks i received $3000. i am very grateful for their help!!

October 18, 2021
Unprompted review
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Reply from Auto Claim Specialists

Thank You for taking time to issue us a review. We appreciate your business.

Sincerely,

Robert L. McDorman

Rated 5 out of 5 stars

I am so thankful that I contacted Auto…

I am so thankful that I contacted Auto Claim Specialist. They helped me through the entire process and were very friendly and professional.

October 7, 2021
Unprompted review
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Reply from Auto Claim Specialists

Thank You for taking time to issue us a review. We appreciate your business.

Sincerely,

Robert L. McDorman

Rated 5 out of 5 stars

Very pleased with this company and the…

Very pleased with this company and the way they worked to help me get what I deserved!

October 4, 2021
Unprompted review
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Reply from Auto Claim Specialists

Thank You for taking time to issue us a review. This means a great deal to us. We appreciate your business.

Sincerely,

Robert L. McDorman

Rated 5 out of 5 stars

This was my 1st time ever using this…

This was my 1st time ever using this type of service.
I wasn't sure what to expect. Chase Falgout & Robert & Chad took their time and explained to me how the process work. Within a day of submitting the claim, my insurance company offered a settlement that was 24% more than their original offer. I highly recommend Auto Claim Specialists. Thank you Auto Claim Specialists team for all your help.

October 1, 2021
Unprompted review
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Reply from Auto Claim Specialists

Thank You so much for taking time to issue us a review. We appreciate your business.

Sincerely,

Robert L. McDorman

Rated 5 out of 5 stars

It was a privilege to work with Robert…

It was a privilege to work with Robert L. McDorman. He took his time and was very knowledgeable about what needed to be done on my settlement. He was able to get an increase in my settlement of 17.2%. Robert was also very communicative and was always letting me know what was going on and where we were on settling. Thank you Robert for all your hard work.

September 29, 2021
Unprompted review
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Reply from Auto Claim Specialists

Thank You so much for taking time to issue us a review. We appreciate your business.

Sincerely,

Robert L. McDorman

Rated 5 out of 5 stars

Absolutely recommend

Absolutely recommend! After being T-boned by another driver in my new car only three months after purchase, Auto Claim Specialists took over communication with my auto insurance. They kept me in the loop and reassured me along the way. What a weight lifted! In the end, they came through and got me a great increase from the original pay off.

September 10, 2021
Unprompted review
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Reply from Auto Claim Specialists

Thank You Ms. Jones for taking time to issue us a review. We appreciate your business. We hope you never need us again. However, if the unfortunate happens, please call us.

Sincerely,

Robert L. McDorman

Rated 5 out of 5 stars

Tremendous help with USAA

After months of headaches in settling a claim with my insurance company, USAA, I was referred to Auto Claim Specialists by a friend. In days they were able to get me almost 30% more than what USAA initially offered. They were professional and very timely in their services. I would recommend Auto Claim Specialists to everyone.

September 9, 2021
Unprompted review
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Reply from Auto Claim Specialists

Thank You for taking time to issue us a review. We truly appreciate your business. It is always an honor for us to help a Veteran. Thank You so much again for your service.

Sincerely,

Robert L. McDorman

Rated 5 out of 5 stars

This was my first experience with this…

This was my first experience with this type of Company. I wasn’t sure what I was getting into until my first consultation. They explained how the process worked and everything went exactly as it was explained. I could not be happy with the results!!!

September 9, 2021
Unprompted review
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Reply from Auto Claim Specialists

Thank You Mr. Gerrald for taking time to issue us a review. We enjoyed working with you.

Sincerely,

Robert L. McDorman

Rated 5 out of 5 stars

Great personalized service

Great personalized service. From tart to finish. Total loss of luxury SUV. Insurance low-balled offer and we were able to obtain significantly more back

September 8, 2021
Unprompted review
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Reply from Auto Claim Specialists

Thank You Mr. Deigert for taking time to issue us a review. We appreciate you business.

Sincerely,

Robert L. McDorman

Rated 5 out of 5 stars

These guys really do know what they're doing!

These guys really do know what they're doing. They're extremely responsive, efficient in their process and never promise something they can't deliver. Highly recommend and very professional staff!

September 2, 2021
Unprompted review
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Reply from Auto Claim Specialists

Thank You Mr. Dossani, we appreciate your business. I hope you never need us in the future. However, if the unfortunate arises, please call.

Sincerely,

Robert L. McDorman

Rated 5 out of 5 stars

My pickup was stolen from a repair shop…

My pickup was stolen from a repair shop doing routine maintenance. This truck was an absolute cream puff, very clean, well kept. Even though the insurance offer of claim was better than what I had thought it would be, a neighbor told me to call these guys to make sure. They secured a payout closer to what I had first thought it should be. They handled everything, only way I could be happier is if truck had not been stolen to begin with. I highly recommend allowing them to at least review your case.

September 2, 2021
Unprompted review
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Reply from Auto Claim Specialists

Thank You Mr. McEvers for taking time to issue us a review. We appreciate your comments and business.

Sincerely,

Robert L. McDorman

Rated 5 out of 5 stars

Informative

Informative. Professional. Honest. Reliable. Expert.

August 3, 2021
Unprompted review
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Reply from Auto Claim Specialists

Thank You Mr. Wolf for taking time to issue us a review. We appreciate your business. Please let us know if we can ever be of assistance in the future.

Sincerely,

Robert L. McDorman

Rated 5 out of 5 stars

Auto Claims Specialists are the Best!

After what seemed to be a minor accident involving a small deer & our 2017 Ford Edge, State Farm deemed our vehicle a total loss. We were not pleased with the value that State Farm offered for our vehicle so we decided to see if Auto Claims Specialists could improve the outcome of our settlement. During the entire process we were extremely pleased with the attentiveness provided by the experienced staff at Auto Claims Specialists. They were able to increase our settlement amount by 31.2%!!

July 27, 2021
Unprompted review
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Reply from Auto Claim Specialists

Thank You so much for taking time to issue us a review. We appreciate you business and support. I hope you never need us in the future. However, if the unfortunate arises please call on us to help.

Sincerely,

Robert L. McDorman

Rated 5 out of 5 stars

State Farm

If you have an insurance company unwilling to give you a proper settlement, let Robert and Chad handle the headache for you! I will highly recommend these guys to anyone I know dealing with a total loss! Can’t thank them enough for their hard work and determination to get the appropriate settlement!

July 22, 2021
Unprompted review
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Reply from Auto Claim Specialists

Thank You so much for taking time to issue us a review. It was good to work with you and see to it you where made whole for your loss.

Sincerely,

Robert L. McDorman

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