I booked a car through AutoEurope thinking it would be OK since it was a site I found at Swedavia, the handler of airports in Sweden. Once I came to Europcar there is no car and I had to do a new book... See more
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See what reviewers are saying
Easy to book. Reliable. Great service. Easy and reliable rebooking or cancellation. Used Auto Europe for 15 years, never, ever experienced any problems!
We have used Auto Europe during sveral years and so far we are very satisfied.
it was really easy to navigate through the site, i will highly recommend it
Company details
About Auto Europe Sverige
Written by the company
I mer än 60 år har Auto Europe varit en global ledare inom hyrbilsförmedling till resenärer runt om i världen. Utöver hyrbilar erbjuder vi även uthyrning av husbilar, premium- och sportfordon, motorcyklar och chaufförservice.
Med över 20.000 stationer i 180 länder är våra kunders tillfredsställelse av största betydelse.
Med över 20.000 stationer i 180 länder är våra kunders tillfredsställelse av största betydelse.
Contact info
Landsbergerstrasse 155, 80687, München, Germany
- +49 89 541 9556 09
- seres@autoeurope.de
- autoeurope.se
3.7
Average
1K reviews
Replied to 33% of negative reviews
Typically replies within 48 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Easy to find the right car and order. Easy to find ansvers to all your questions.What more can you ask for?
Easy to find the right car and order it. What more can
September 18, 2022
so far so good
September 10, 2022
Unprompted review
We have used Auto Europe during sveral…
We have used Auto Europe during sveral years and so far we are very satisfied.
August 17, 2022
Unprompted review
Good company,repliable.
August 14, 2022
Unprompted review
Everything was good and in order!
February 10, 2022
Unprompted review
Hidden new cancellation handling fee
Made a booking as it stated that cancellation made 48 hours in advance was free.
Unfortunately I did not read the contract thorughly enough so I missed that there is a new "small" fee of 20 euros because of covid 19.
On the website there is no information of the handling fee. You have to read the contract thorughly.
And as I booked about 30 Times before with AutoEurope and always had free cancellation before I obviously didnt think that I needed to read the contract.
My mistake...
If I had made the cancellation directly with the car rental the price woyld have been the same and cancellation made 48 hours in advance would have been for free.
Have booked with AutoEurope for 20 years but never again!
They have lost a customer for ever!
I have now chosen to rebook directly with RecordGo instead.
July 2, 2020
Unprompted review
Reply from Auto Europe Sverige
Hi Roland,
Thank you for your review. I am sad to hear about your negative experience with our service. Just like you said, we have implemented a small fee of 20 euros for cancellations due to the critical situation covid-19 has but us, and many other companies in (especially within the travel industry). This fee is to cover payment fees and processing the cancellation, and we state this on our website before you book your car as well as on the voucher after your booking - we ask for understanding in these hard times.
We also offer customers that would like to cancel their booking the opportunity to get a special voucher with 10% added value. Please read more about that here: https://www.autoeurope.se/voucher-offer/
Thanks once more for your review and stay safe!
Best regards,
Lina
Strongly recommended company
Strongly recommended company! I am always using their service.
January 9, 2020
Unprompted review
Great service
October 9, 2019
Unprompted review
Always perfect!
August 27, 2019
Unprompted review
Incredible company
Incredible company. No problems as long as I have used them. Highly recommended
August 9, 2019
Unprompted review
The price is often good.
August 8, 2019
Unprompted review
Excellent bookingsite
April 30, 2019
Unprompted review
So far very good!
April 1, 2019
Unprompted review
No problem
No problem. I have been using company for many year without any problem
January 18, 2019
Unprompted review
Easier now to investigate the special…
Easier now to investigate the special T&C's for each rental company
December 19, 2018
Unprompted review
Fast and good.
December 19, 2018
Unprompted review
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