Automotive Addiction Reviews 

332
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 47 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and genuine care, making every interaction pleasant and informative. The service provided is frequently highlighted as exceptional, with many appreciating the smooth, hassle-free process from start to finish. Reviewers are particularly impressed with the outstanding quality and immaculate condition of the products, noting meticulous attention to detail in preparation. Customers consistently describe their overall user experience as superb, feeling valued and well-informed throughout their journey. Many highlight the company's dedication to going above and beyond, ensuring complete satisfaction with both the vehicle and the entire purchasing process.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their friendly, honest, and professional... See more

Service

Customers had positive experiences with service, often describing it as exceptional and a standard every... See more

Product

Users describe positive interactions with the product, consistently praising the exceptional preparation and... See more

Quality

People report positive experiences with quality, highlighting that the cars are immaculate and prepared to... See more

User experience

Customers consistently note positive experiences with user experience, with many describing it as fantastic,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First class service, from purchase all the way through to top notch aftercare. You can tell the guys (the whole staff) really do care and are proud of their vehicles and the service they provide. They... See more

Rated 5 out of 5 stars

After lots of research I decided on these guys to do a full paint correction, ceramic coat and wheel refurbishment on my porsche boxster 718s and boy was it the right decision. Their attention to deta... See more

Rated 5 out of 5 stars

Recently purchased an M3 comp Xdrive from automotive addiction. Dhyllan, Louis, and the team couldn’t have been more helpful. They answered all my queries and the car was in perfect condition, even be... See more

Rated 5 out of 5 stars

Trading in my car for a Nogaro RS6 was an absolutely superb experience from start to finish. The whole team was stand-out, genuinely passionate, knowledgeable, and a pleasure to deal with.... See more


Company details

  1. Car Dealer
  2. Auto Broker
  3. Auto Parts Store
  4. Car Accessories Store
  5. Car Wash
  6. Tuning Automobile

Written by the company

We are a Team of Established Highly-Skilled Professional Vehicle Detailers who have transferred our Wealth of Knowledge & Skills into Performance Car Sales. We are Genuine Perfectionists & Petrolheads with a great amount of Pride in each vehicle we Prepare & Supply to Like-Minded Individuals after our Methodical; but Strenuous Process. We are a CarPro CQuartz Approved Professional Detail Centre; being recognised as Top-Tier in our Profession by one of the Leading Manufactures in the world in Ceramic Paint Protection. We can offer their Professional Only range which comes with a Warranty from the Manufacture & Ourselves. We are the only Motor Dealer we know of in our sector offering this Elite Level of Detailing Prior to Sale. WE are the Detailers; we do not outsource.


Contact info

5.0

Excellent

TrustScore 5 out of 5

332 reviews

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No recent history of asking for reviews

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5.0

All reviews

(332)

44 reviews in the last 12 months

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Rated 5 out of 5 stars

Dream to reality!

This car means more to me than just a purchase - it’s a milestone.

Three years ago I was looking at RS3’s, but due to some personal issues at the time, I failed to make it happen.
Fast forward to now, I got my dream spec RS3.

I’ve done my bit, but without Dhyllan and Louis pulling all kinds of strings, this would not have been possible!
The care is exceptional. They were so patient with me, holding the car for 2 months. That’s not normal customer service - that’s two top lads making my dream a reality.

Louis was kind enough to pick me up from the train station and from that point on, not a thing was rushed.
The handover was unreal, unveiling the car from under a cover (something I’ve only ever seen online), and taking the time to walk me through every detail from inside features to the full history of the car. It felt like an experience, not just a transaction.

This isn’t the first car I’ve had off them so knowing they’ll continue to be available to me going forward is super reassuring and something a lot of places shy away from.

This has been the best buying experience I’ve ever had, full stop. And given what this car represents for me personally, it’s something I won’t ever forget.

If you’ve bought from Dhyllan, Louis and the team before, you’ll know exactly what I’m talking about… lucky us!

If you haven’t but are considering it, get in touch with the lads - only thing you’ll regret is not doing it sooner 😊

Louis, Dhyllan - this one means a lot. Thanks lads ❤️

April 3, 2026
Unprompted review
Rated 5 out of 5 stars

By far one of the least hassle free…

By far one of the least hassle free experience I ever encountered. What a pleasure to deal with, part exchanged my old car, which I obtained a great price for and bought an absolute dream of a car. They dealt with everything, only thing I done was drive in with the old car and drive out. The car I picked up was better than out the Factory, Car was fully detailed inside and out, ceramic coating applied and even added some extras like a ghost immobiliser. Fantastic team, super support and delight to buy from. Thanks, people I will be buying from these again, that's for sure.

March 30, 2026
Unprompted review
Rated 5 out of 5 stars

Best car deal EVER! Goes above and beyond!!

My partner and I have been purchasing performance cars, mainly RS Audis for some years now. We often change our vehicle when a new version is made. We have probably used most performance car dealers across the UK and have never had such an amazing experience as we have with automotive addiction. They quality of service they provide is exceptional and the pristine condition they delivered our car was just immaculate. We will definitely be sticking with this showroom going forward. I would recommend to anyone to use automotive addiction, I guarantee you will be more then satisfied :)

March 13, 2026
Unprompted review
Rated 5 out of 5 stars

I found a very special car at…

I found a very special car at Automotive Addiction and received first-class service from beginning to end. You can sense the passion and willingness to go the extra mile. I’d have no hesitation in buying another car from them.

February 26, 2026
Unprompted review
Rated 5 out of 5 stars

When only the best will do

When only the best will do. Having been a car collector for many years I’ve seen it all, but the team at Automotive Addiction have built a reputation that is obsessed with attention to detail and customer care that is second to none. Whether it’s a purchase or a sale there are very few people that go beyond expectation as Dhyllan and his team do. Cannot recommend them enough.

February 18, 2026
Unprompted review
Rated 5 out of 5 stars

Spot on

3rd car from the boys never had a bad car yet always spot on an always there for help afterwards

January 30, 2026
Unprompted review
Rated 5 out of 5 stars

Stress free experience

I bought a RS3 from automotive addiction a few years back and the service was great and the car arrived like it was new. Dhylan was just at the end of the phone with any questions even months after I would send a message and got a reply quickly. I then dealt with dhylan and Lewis to re sell my car. service was great got kept up to date at all stages from start to finish. Felt like an easy process with no stress. Thanks again

February 6, 2026
Unprompted review
Rated 5 out of 5 stars

PPF repair

I contacted Automotive Addiction after my PPF was damaged. I had bought the car from them, so there was no one else I would trust with my pride and joy. The repair was outstanding, and the assistance, advice and patience from Louis and Dhyllan was exceptional.

January 13, 2026
Unprompted review
Rated 5 out of 5 stars

Just wanted to say a massive thank you…

Just wanted to say a massive thank you to the team for the excellent way they revelled our Audi RSQ3
It was a gift for my wife and the flowers in the back were a nice surprise for her ,The aftersales are send to non and upon driving home i had a small stone hit the bonnet .I rang them and they even offered to repair free.
I cannot say anything apart from they are the best in the business and very professional .
This company goes above and beyond and i have never seen a car so clean !!

January 10, 2026
Unprompted review
Rated 5 out of 5 stars

Audi RS6 Nogaro Edtion

Trading in my car for a Nogaro RS6 was an absolutely superb experience from start to finish.

The whole team was stand-out, genuinely passionate, knowledgeable, and a pleasure to deal with.

Their dedication and attention to detail is second to none, and it really shows in how they operate. Nothing felt rushed, every question was answered properly, and they made the entire process smooth and enjoyable.

You can tell they truly care about both the cars and the people they’re working with. Couldn’t be happier with the experience or the car.

I truly and very highly recommend Dhyllan, Louis and the team 🙌🏻

And thank you for being so accommodating with a 3 year in tow 🥰

January 18, 2026
Unprompted review
Rated 5 out of 5 stars

Paint correction ceramic coat wheel refurbishment

After lots of research I decided on these guys to do a full paint correction, ceramic coat and wheel refurbishment on my porsche boxster 718s and boy was it the right decision. Their attention to detail was second to none and Louis and dhyllan kept me informed every step of the way with photos and videos. The finished article was amazing I would highly recommend speaking to these guys they go above and beyond .

December 19, 2025
Unprompted review
Rated 5 out of 5 stars

Could recommend Automotive more great…

Could recommend Automotive more great team with some absolute beauty's I'm over the moon with the new rsq3 such a rare color and top spec honestly couldn't be more happier with it , also added ghost immobiliser and full ceramic coat including inside which was all also done with these guys who had it all sorted before collection 🙌 I'm happy for now but soon as it's upgrade time I know where I'm coming 💙

January 9, 2026
Unprompted review
Rated 5 out of 5 stars

Second to none!!

The whole experience of purchasing from Automotive Addiction was second to none. When I arrived at their premises the attention to detail was very clear to see, I was given a walk around the premium stock and detailing bay. Every single member of staff was extremely friendly and the contact I had with Louis and Dhyllan was brilliant.

December 5, 2025
Unprompted review
Rated 5 out of 5 stars

I bought my RS3 from these guys back in…

I bought my RS3 from these guys back in 2021. They were super helpful, the car was exactly as described and was delivered to me in Northumberland in a covered trailer and had been prepared beautifully. The car was immaculate and exactly as promised. They even sent me a comprehensive guide for cleaning the car - that I still use today. I did have an unfortunate sensor failure in the first few weeks and again this was sorted with no quibbles or issues. I can't fault these guys for the quality of their cars and their customer service. Thoroughly recommend.

March 1, 2025
Unprompted review
Rated 5 out of 5 stars

Automotive Addiction - pleasure to deal with

Automotive Addiction have been, and probably always will be, a pleasure to deal with. Not only did they advise me on the purchase of my new vehicle some time ago, they have stayed in touch with me ever since and been of assistance with the many questions I’ve had since. They’ve been particularly helpful from a security perspective also, advising on all the aspects and products available leading me to choosing one in particular, which has proven to be well worth the investment. I thoroughly recommended Automotive Addiction both for their initial service, but also their ongoing service. Second to none!

October 15, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

After being a repeat customer of Automotive Addiction for the past 8 years, Dhyllan kindly offered the option of a SOR deal for my G80 M3 Competition.

This meant I achieved a much greater return than I would of done selling privately or using a generic car buying company.

Once again another 5 star experience with Automotive Addiction, meaning I will be a returning customer for many years to come.

October 18, 2025
Unprompted review
Rated 5 out of 5 stars

Visited Automotive Addiction for the…

Visited Automotive Addiction for the first time this week on a recommendation from another customer who speaks very highly of their business and work ethics and the quality of their craftsmanship . After meeting Lewis and the team I was showed around the business and given information on what they have to offer. I was also shown cars that had just been detailed and I can see as a person with a very keen eye that they are top of their game and I was very impressed which doesn’t happen too much these days. I have a new car on order and as soon as it is delivered it will be going straight to Lewis and the team to take a new car to the next level of new

October 10, 2025
Unprompted review
Rated 5 out of 5 stars

Sold my 8Y RS3 to them

Sold my 8Y RS3 to them, quick fast and friendly service. Money was in my account before the car went on the trailer. No issues at all and very happy 👍

September 22, 2025
Unprompted review

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