Automotive Addiction Reviews 

332
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional staff members, highlighting their helpful, professional, and deeply knowledgeable approach during every single interaction. Consumers also emphasize the outstanding quality of the vehicles, noting that the preparation and meticulous attention to detail given to every car are truly second to none. Some reviewers were particularly happy with the exceptionally smooth trade-in processes and the dedicated aftercare support they received. People frequently noted that ongoing communication throughout the entire journey was completely transparent and friendly, keeping buyers fully informed, reassured, and confident from start to finish.

What people talk about most

Staff

Consumers find staff to be positive, highlighting their professional approach, deep automotive knowledge, and... See more

Service

Clients share positive opinions on service, highlighting an exceptionally smooth, straightforward, and... See more

Product

Reviewers mention positive feedback about product quality, noting that vehicles arrive in immaculate... See more

Quality

People report positive experiences with quality, highlighting the immaculate and pristine condition of the... See more

User experience

Reviewers highlight positive aspects of user_experience, describing the process as straightforward,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First class service, from purchase all the way through to top notch aftercare. You can tell the guys (the whole staff) really do care and are proud of their vehicles and the service they provide. They... See more

Rated 5 out of 5 stars

After lots of research I decided on these guys to do a full paint correction, ceramic coat and wheel refurbishment on my porsche boxster 718s and boy was it the right decision. Their attention to deta... See more

Rated 5 out of 5 stars

Recently purchased an M3 comp Xdrive from automotive addiction. Dhyllan, Louis, and the team couldn’t have been more helpful. They answered all my queries and the car was in perfect condition, even be... See more

Rated 5 out of 5 stars

Trading in my car for a Nogaro RS6 was an absolutely superb experience from start to finish. The whole team was stand-out, genuinely passionate, knowledgeable, and a pleasure to deal with.... See more


Company details

  1. Car Dealer
  2. Auto Broker
  3. Auto Parts Store
  4. Car Accessories Store
  5. Car Wash
  6. Tuning Automobile

Written by the company

We are a Team of Established Highly-Skilled Professional Vehicle Detailers who have transferred our Wealth of Knowledge & Skills into Performance Car Sales. We are Genuine Perfectionists & Petrolheads with a great amount of Pride in each vehicle we Prepare & Supply to Like-Minded Individuals after our Methodical; but Strenuous Process. We are a CarPro CQuartz Approved Professional Detail Centre; being recognised as Top-Tier in our Profession by one of the Leading Manufactures in the world in Ceramic Paint Protection. We can offer their Professional Only range which comes with a Warranty from the Manufacture & Ourselves. We are the only Motor Dealer we know of in our sector offering this Elite Level of Detailing Prior to Sale. WE are the Detailers; we do not outsource.


Contact info

5.0

Excellent

TrustScore 5 out of 5

332 reviews

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No recent history of asking for reviews

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5.0

All reviews

(332)

44 reviews in the last 12 months

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Rated 5 out of 5 stars

Recently purchased an M3 comp Xdrive…

Recently purchased an M3 comp Xdrive from automotive addiction. Dhyllan, Louis, and the team couldn’t have been more helpful. They answered all my queries and the car was in perfect condition, even better than the pictures and videos I had received before hand. The attention to detail making sure the car is as exactly described without any discrepancies is second to none. Would highly recommend purchasing a vehicle off them as you will not be disappointed

September 23, 2025
Unprompted review
Rated 5 out of 5 stars

Repeat Repeat Customer

Complacent after several car sales ? NO . Complacent after a couple of detailing jobs ? NO !
In fact , with every visit to these guys , my experience just improves . The more I learn about Automotive Addiction , the more they stay ahead of the game .
From car knowledge , advice , driving tips , car care tips , technical support , you name it , this company will 100% support you in making that very important decision , as to which car you should be considering .
No forced sales . Preparation that smashes every other dealer out of the park . Communication and handovers that are truly memorable .
If you take car buying / care protection seriously , being based in Telford , in the heart of the UK , why would you go anywhere esle ? I’m already planning my next purchase for 2027 , and I already know where I am heading ! Thank you guys , for making my life easier 😎

September 1, 2025
Unprompted review
Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ 5-Star Review

⭐️⭐️⭐️⭐️⭐️ 5-Star Review
Audi RS3 Purchase – Automotive Addiction

I recently purchased an Audi RS3 from Automotive Addiction on the 12th of July and I couldn’t be more impressed with the entire experience. From start to finish, the process was smooth, transparent, and handled with great professionalism.

Dhyllan, who I dealt with personally, was extremely knowledgeable and accommodating. He took the time to answer all my questions, provided detailed information about the vehicle, and made sure I was completely confident with my decision before finalising the purchase. His communication was clear and consistent throughout, and he made the entire process feel relaxed yet efficient.

The Audi RS3 itself was presented in immaculate condition, exactly as described—if not better. It’s clear that Automotive Addiction takes pride in the quality and presentation of the cars they sell. The attention to detail and the care they put into both the car and customer experience really stood out.

I would highly recommend Automotive Addiction to anyone looking for a high-performance vehicle and a stress-free buying process. Thank you to Dhyllan and the team—I’m absolutely loving the car!

July 12, 2025
Unprompted review
Rated 5 out of 5 stars

I recently purchased my BMW M3 G80 from…

I recently purchased my BMW M3 G80 from Automotive Addiction, and I couldn’t be happier with the entire experience. From start to finish, the process was smooth, straightforward, and stress-free.

A special thanks to Dhyallan and Louis—they were both extremely helpful, knowledgeable, and professional. They took the time to answer all my questions, made the buying process easy, and ensured everything went perfectly.

The car itself is absolutely incredible, and the customer service made the experience even better. I would highly recommend Automotive Addiction to anyone looking for their next car.

August 19, 2025
Unprompted review
Rated 5 out of 5 stars

On visiting Automotive Addiction i was…

On visiting Automotive Addiction i was given a tour of the company & what services they offered. The standard of work being carried out convinced me that i could not have bettered the quality of work i was experiencing.
Having left my vehicle with Automotive Addiction i was kept informed regarding the progress of the PPF being applied including photos & video.
On collecting my vehicle i am convinced that i could not have had a better experience at any other company, such is the high quality of work completed.
Automotive Addiction are a credit to the industry to which they operate within.

August 12, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

I bought a car 12th of August and the experience they give was second to none really went out of there way to make it special great handover made it feel like I was buying a brand new car guys are very knowledgeable and professional would definitely recommend 👌

August 12, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend Automotive Addiction

Highly recommend Automotive Addiction! I recently had PPF installed on my Model Y and the whole experience was excellent from start to finish.

Their workmanship is top-notch — super clean application, no bubbles, and the edges are finished perfectly. You can really tell they’re experienced and take pride in their work. The workshop is clean and professional, which gave me a lot of confidence.

Great service, great results — will definitely be back for future work!

June 23, 2025
Unprompted review
Rated 5 out of 5 stars

RS3 x 2 top service

The service has always been excellent at Automotive. Have purchased 2 x RS3s and the cars were really mint and look after. Thank you guys for everything.

April 16, 2025
Unprompted review
Rated 5 out of 5 stars

These guys are a great team

These guys are a great team, especially Louis who really looked after me as a customer. They replaced the PPF wrap on the door for me, perfect match and a thorough job, removing the door handle and trim. I’ll be back soon for a tidy up of the existing PPF.

May 22, 2025
Unprompted review
Rated 5 out of 5 stars

Incredible experience (RS3 purchase)

Incredible experience (RS3 purchase)
By far the best experience I've had when purchasing a car, the team are great and always available to speak to no matter the time of day
From the first point of contact to collection of my car they put my mind at ease regarding all the questions I had and the knowledge they have of the RS3 is immense
Highly recommend and even if your unsure just give them a message
Looking forward to be a long serving customer with them and thanks again automotive addiction

May 5, 2025
Unprompted review
Rated 5 out of 5 stars

Buying a perfect car

Well what can I say….Louis Is such a nice guy not pushy whatsoever ever, communication is spot on, he couldn’t be more helpful he is a credit to the team…. I have bought many of cars over the years and never received a service like this even tho the car being a 2018 rs3. It’s the most pristine vehicle I’ve ever purchased !!!
Can honestly say best experience ever buying a car thanks again Louis Ian and Kelly

May 26, 2025
Unprompted review
Rated 5 out of 5 stars

Want to thank all at Automotive…

Want to thank all at Automotive Addiction again for another purchase. They found the car i was looking for and a major spec with low milage. Louis & Dhyllan impeccable service once again! In my opinion they are leaders in the performance car sales field, unquestionably. Patient, and cater to any requirements you have. It's not just a dealership it's a specialist family and you feel a part of it. Many car dealerships wash their hands once you purchase. But they are here to help with anything car related, they can recommend other specialists in the field for example, Dash cams, or fittings for bodykits etc (they do all body kits in house but should you want to do at later date they can recommend), you can talk to them after purchase anytime, they actively take interest to how you are enjoying your car. I haven't been anywhere else since my first purchase, I refuse because I knew the service and quality you receive here is immaculate. They are slightly more than their competitors, for good reason. Again in my opinion they are leading, for a reason, I've not seen detailing like this from a dealership EVER. The amount of comments I get on my car and the head turning, from the looks that match the sound really warms my heart, and it's Dhyllan, Louis & Co that made it possible for me how have an RS3 that turns heads from parking mode to drive ! You get what you pay for. I say in confidence you will have no issues after driving out of the dealership with these guys, they sell new cars too but if you go for a used example, the only way to tell that the car is not brand new from factory, is to look at the milage, thats it. Everything. Everywhere. Spotless. They won't release the vehicle to the new owner unless its been thoroughly inspected and meets their high quality standards. The excellence of their service is unrivalled. How does a car of various years look like new? Automotive Addiction. I love my car really they made another car dream come true for me. They work tirelessly to ensure you are comfortable and don't push you for anything, you decide, and they bring it to fruition. Long may their success continue, nothing but love for the Automotive Addiction family.

April 5, 2025
Unprompted review
Rated 5 out of 5 stars

Audi Rs3

If I could give more stars I would, from day 1 the whole team have been absolutely amazing.
The pure detail and knowledge they have is something I’ve never seen when purchasing a car, Dylan & Louis went above and beyond for us and I can’t thank you all enough. We’ll definitely be back & will be recommending you to everyone. From the littlest of things they are more than happy to help. Thank you again & for our beautiful RS3 🫶🏻

April 27, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing experience

After purchasing my dream car from an established highend car dealer(extremely poor service) I quickly dropped my car off with Dhyllan and the team for them to work their magic.
If Read previous reviews and you will automatically know you’re in excellent hands when it comes to using Automotive Addiction . As the name suggests, Dhyllan, Louis and the team, live, breath and love cars. The passion the team have is amazing to see, knowledge of products and how they get the best out of these products is excellent.
I can’t recommend them enough.
Thank you guys for the awesome service and after service I have received.
A ten out of ten experience

April 2, 2025
Unprompted review
Rated 5 out of 5 stars

Recent purchase

Recently collected my 5th purchase from Automotive Addiction and the service just gets better every time. Nothing is too much trouble for these guys. From the moment of enquiry to collection day the whole process is enjoyable. They made my last purchase a dream come true.
Highly recommend Dhyllan, Louis and the guys.

April 5, 2025
Unprompted review
Rated 5 out of 5 stars

Automotive Addiction - The best car buying experience!

The best car buying experience I have ever had. From the first conversation with Louis right through until I picked up the car a week later, the whole process was second to none.

Louis, Dhyllan and the team could not have been more attentive and helpful. The detailing and preparation my car went through was amazing. I thought it looked good when I initially viewed it but when I went back a week later to collect it, I was blown away. Their attention to detail and the care they take throughout the whole process is fantastic.

It's all the little things that go on in the background that makes these guys stand out. Nothing was too much trouble. Any question I asked, they answered. I don't know of another dealer who sets up a group chat on WhatsApp, to update you personally on the preparation/progress of your car with photos and videos. They even organised for my private plate (which was a last minute addition) to be on the car ready for collection. They spent time on collection day, running through every aspect and feature of the car. Even after I drove away both Louis and Dhyllan have been in touch to check if everything is ok.

A massive thank you to Louis, Dhyllan and all the team at Automotive Addiction. I absolutely love the car and I haven't stopped telling anyone who will listen how amazing you guys are.

March 28, 2025
Unprompted review
Rated 5 out of 5 stars

Automotive perfection 👌

Met Louis and the team to have an immobiliser fitted to my car, I was blown away with the professionalism and friendly attitude of the staff. I was welcomed in and shown around by Louis and could see the passion and attention to detail that goes into this business. 10/10

March 29, 2025
Unprompted review

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