AutoTransport123 Reviews 

someone the men were a pleasure. Auto Transport is very expensive though.

AT123 was a refreshing experience in hauling my car. I was going with a different company who I think was not honest. After talking with Lisa I learned a lot about the industry and decided it might be best to change and switch to AT123. It was a good decision. The hauler driver was terrific too. stayed in touch and had my car delivered ahead of schedule.

First started out with customer service and Ross that works at extension 514 never called back never scheduled on time everything with this transport was wrong even the transport driver cannot believe how bad the company's customer service is I was hung up on multiple times and he was hung up to the worst experience I've ever had with the transport company makes me never want to use one again we had to get to motorcycle transport because my friend was in an accident. Two different contracts neither of them all right years of the bikes for all the addresses were wrong nothing was right with the complete order

Sales person lied and told me to have my vehicle picked up within 24 hours, have to pay extra. Total lie, payed extra and took 4 days to pick up. Go with someone else.

They will try and sell you the stars when they are pitching you for business but then their website tracking doesn't work and you have to call to find out about updates and where your vehicle is. Don't be fooled, unlike what they tell you, these transports go on the same listing boards as every other company. The driver who delivered basically pulls jobs off the national boards.

At first everything seemed quick and easy. The representative (Tara) I was working with was very friendly, responsive and pleasant to deal with. However, after I signed the contract and they took my credit card number everything started to change. Tara was still friendly but the company over charged my debit/credit card without adequate prior notice which caused a chain reaction in my bank account and some friction with the delivery and balance due. We also had a few discrepancies with the confirmed pick up dates, the tentative delivery dates and was also charged an additional fee of $150 for having a few items in the car which I had confirmed before and during pick up; that they would not be any additional charges for having a few items in the car. They confirmed no additional charges but at delivery they indeed charged me. The original sales/customer service rep (Tara) I dealt with was great overall. She always tried her best to rectify the challenges and was very responsive. However, the office accountant on the other hand was the worst!!! She was suppose to help me rectify the financial discrepancies but her attitude was HORRIBLE! She wasn't trying to help or understand the situation. She is one of the WORST service reps I have talked to in years. She doesn't listen and is always ready with an answer to a question I did not ask. She was rude and disrespectful in every possible way!!! Had it not been for Tara trying her hardest to rectify everything I would have given them a rating of 0 or -10 if possible. Eventually, the delivery was scheduled and completed, we had no choice but to pay the additional $150 at delivery as the delivery driver would not release the car otherwise. What make this experience worst is that I have yet to receive my overcharge payment/deposit due to the change in terms that were not made clear to me in the beginning. I hate writing reviews, especially negative ones but sometimes I feel it's necessary in order for the owners to know who are the bad apples. I consider myself to be a very fair and honest person so what I said above is 100% factual. Would I return to them in the future??? I'm not sure if I would ever go back but thanks to Tara and Tara alone I may consider them; still undecided however. I'll cross that bridge when I need their services again. Thanks for taking the time to read my review. The best of luck if you decide to use them for your transport or dumpster rental business.

For my first experience with tranporting a vehical went great the people (Mrs Irene ) was pleasant and the price was fair. Thnx

Wonderful. I did not expect the process to be so professional and organized. Joseph was in constant contact prior to pick up in Scottsdale and delivered the vehicle to Houston in 24 hours. Bill of Lading on both ends was helpful. Dan

Auto came thru with prompt and friendly service. The driver came me updated on my pickup and delivery. Martha was very helpful and courtesy. She went the distance for me and will for you.

Easy to work with, good communication, were on time for both pickup and delivery and the car was in the same condition as it was when it was picked up. Highly recommend.

Great service all thorough the process. Cheapest and best service I could find.

Your guy got there and said it wouldnt run, had to pay an additional $100 for a truck with a winch. When he got 5 days later he drove it off and said he drove it on, what a scam. Justin, the guy that took care of me new rhe sutuation with my vehicle and said i didnt need to be at euther location, everything eould be done witj a credit card, not so, i had to get $250 in cash to pay the driver, thats how i knew he dri e it off and drove it on. I was so upset that i didnt even want to talk to you people. I would not recomend anyone to you.

Excellent service
During a hurricane no less!

Got the units here in good shape and in a timely manner. No issues and continue to use the company

I will never use this company again with its slick team of disorderly, dysfunctional, dishonest tricksters. "Danny" is a smooth talking snake-oil salesman who sold me with promises of exemplary service and excellent customer satisfaction. Danny even gave me both of his personal lines to call him directly if there was a problem. Well, there were nothing but problems from the moment I authorized him to bill my credit card. The nonstop charade of problems ranged from the fake price, to overcharging for the down payment, to lying about the pickup date which ended up being 2 weeks later than promised, etc. When I tried calling Danny, both of his supposedly "direct lines" led to voicemails which were full and could not receive new messages!!! Gotta give it to you Danny, I didn't see that one coming!!! Every time I called the customer service number I got a different person; but the same royal run-around!!!
DON'T GET DUPED LIKE I DID; AVOID THIS RIPOFF!

"In the
event this may happen the total price quoted will NEVER change." That was the contract I signed. The contract I have, in hand, said my total was $750 -$225 deposit and $525 on delivery IN WRITING. In order to get my vehicle I had to pay the driver $700 in addition to my $225 deposit.
Major rip off

they did a great job from start to end and price competitive. they were prompt and on time. they contacted me prior to pickup and delivery.

On time and as promised. WxWax

Can't say enough good things about Auto Transport 123 and Rachel at ext. 363. Fast efficient shipping from Naples, FL to Roswell, NM. No hidden fees, no games, price is what they state...most others have hidden fees. Was told shipping would take 5 days, got the car there in 2 days- impressed! Car arrived in good condition, no damage, and drop off simple and quick. Highly recommended using Rachel, she cares, communicates well, very professional! Nice job, would recommend, and use again. Thanks-Matt/Naples, FL