AutoTransport123 Reviews 

384
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

do not use them! a single rental can cost you axtra 700 Euros, because youwill pay extra fee if GPS, signs on the road and your Mobile will show different speed limit, they will charge you like crazy,... See more

Rated 1 out of 5 stars

Everyone is super kind and ready to help until you pay them there portion of the fees. After that you are completely on your own. Even like in my case were they did no clear transportation times and d... See more

Rated 1 out of 5 stars

These people are thieves. They broke every interior panel, as if they were searching for something. They stole boxes from the trunk containing my grandmothers jewelry and other personal items. Don't u... See more

Rated 1 out of 5 stars

So bad they should be immediately shut down, check the real reviews, not the self written and paid phoney positive reviews. Do yourself a favor and avoid at alll cost. Unethical scammers who exist t... See more

Company details

  1. Vehicles & Transportation

Information provided by various external sources

Autotransport123 prides itself in being one of the TOP RATED, fully licensed and bonded, Auto Transport companies in the United States. We value our customers, this is why we offer Guaranteed prices, door to door services, no money upfront, and we ship all forms of transportation all over the world! With offices located on the East coast and West coast we are available at your convenience year around and 7 days a week.


Contact info

1.1

Bad

TrustScore 1 out of 5

384 reviews

5-star
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No recent history of asking for reviews

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1.1

All reviews

(384)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

I would rate services with 4 stars

I would rate services with 4 stars. The customer service representatives, courteous and helpful. Pick up of car driver did not speak English and communication was difficult, otherwise transportation of vehicle went well and very efficient. Vehicle was very dirty from hwy travels, but no faults or deficiencies noted as a result of transportation. I would use them again to transport my vehicles and recommend them to others to use as well.

September 25, 2017
Unprompted review
Rated 1 out of 5 stars

Everyone is super kind and ready to …not so great experience

Everyone is super kind and ready to help until you pay them there portion of the fees. After that you are completely on your own. Even like in my case were they did no clear transportation times and date. Then transported my vehicle to south Florida during Hurricane Irma. Then I squirted additional storage fee because we were unable to receive the vehicle upon delivery because of the devastating situation I and my family were in.

September 25, 2017
Unprompted review
Rated 5 out of 5 stars

These guys delivered

These guys delivered! Literally. Justin told me he may need a few more days to get a driver into the Houston area because of Irmas damage. I got a call once the roads opened up and the driver got my vehicle on the truck. Great professionals. They do what they say. I'll use them again.

September 22, 2017
Unprompted review
Rated 5 out of 5 stars

AT123 did an excellent job of moving …

AT123 did an excellent job of moving our car from Nevada to Kansas. The driver, Randy, was very personable and kept us notified all along the transport route, and delivered the car in excellent condition. Would highly recommend AT123 for your automotive transport needs

September 22, 2017
Unprompted review
Rated 2 out of 5 stars

Bad experience

I called these guys on a Wednesday, told them I needed someone to pick up my car as soon as possible. I spoke with a manager Danny who wanted to charge me over a grand for an 800 dollar job because he said it was expedited, so I agreed and he told me that the car would be picked up the next day or in worse case scenario on Friday. They were horrible at communicating back to me. Danny told me that they used their own drivers to transport vehicles and it would be on something secure. My car didn't get picked up until Tuesday the next week and the guy who brought it was some guy with a pick up truck and a flatbed. When I called about possibly getting a portion of my money back since I paid for expedited services, they told me nothing could be done since I had already signed the contract. Don't let these guys lie to you and make sure you know what you're paying for.

September 22, 2017
Unprompted review
Rated 1 out of 5 stars

I was told there would be gps tracking …

I was told there would be gps tracking but there was none and I was told that this company didn't do bids to drivers which was a lie as well very disappointing and I will be giving reviews online so others don't get the Same experience

September 21, 2017
Unprompted review
Rated 1 out of 5 stars

Say what they need to get the contract .

The vehicle was not picked up on schedule. The vehicle was not dropped off on schedule. I used this company specifically because Ramone stated it was a four day run. He said other companies are brokers and they are a direct shipper. Clearly not truthful. Their goal is to get the contract, after that you just hope your vehicle eventually shows up.

September 6, 2017
Unprompted review
Rated 1 out of 5 stars

Bad customer service

Customer service from supervisor was really bad. They promised on the day but the car didn't come until two days later. I called to escalated and was sent to talk to supervisor whom was really rude. It was a bad experience for me

September 5, 2017
Unprompted review
Rated 3 out of 5 stars

Drivers are always late and never now …

Drivers are always late and never now where they are really going . They expect you to wait around to pick up your vehicle but when it come time to deliver then act like your supposed to drop what your doing and rush to meet them . I've had better experience with golden key auto transportation or Lucky start auto transport . These guys are owner operators and the best when it comes to customer service and appreciation !!!

September 4, 2017
Unprompted review

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