autovia.it - Cagliari Aeroporto Reviews 

1. Without having seen the car we had to give our signature about the condition of the car. Once we got to the car we recognized a lot more damages (scratches) then shown in the contract overview. The service said we should better take pictures not to have problems when we drop it again. So we have to bring the evidence that we haven’t faced the scratches! Not trustful! It tooks a wile to convince the service to accept to put the damages in the contract to be sure that we will not be punished for something we haven’t done. Really not trustful!
2. After approximately 100 miles the car shows: add blue! We bought it and put it. But we did not get the money back. Even that we have shown the receipt. We need to show a „factura“! What?
3. The whole two weeks the car makes an alert sound, that somebody hasn‘t closed the belt. Which was not right. So each start we need to wait approx. 10 minutes that the alarm stopped. Really annoying! The Maintenance of the car was in a poor condition.
4. The only positive was the service when we dropped the car. Michele was really customer oriented.

At the end, we cannot recommend Autovia

The pickup and delivery process was speedy and the car was in good condition.
But the service was outstanding, maybe one of the best services I had renting cars.

The car was delivered perfect and with a full tank but the deposit of 100.00 € was never returned to my credit card. I sent 2 emails but they were never responded to. I feel that Autovia is not worthy of trust.

We got a very nice, clean car prepared for driving. The pick up process was very simple and quick. Car easy to find and cool inside.
Remember to take photos of the car at pick-up as we needed them after drop off. It is not properly documented by autovia.it. Based on the photos the stadf at drop off did not make any problems, just confirmed the small scratch was visible on the pictures.

Negative - it takes them one month to return the security blockade on credit card (700 euros). Still have not unblocked it more than 3 weeks after car return.

Easy rental process, no wait time. Car was clean. Only issue with this rental company is that they don't have anyone to check out / in car on return by the where you collect / return the car.

- Excellent Service ( Autovia Team - Kind & Efficient )
- Conditions (really) according with the contract !

Good cars, friendly service

Car as ordered, new, in perfect condition.
The rental office at the airport could not be found under its name, as well as the car, which we had to find ourselves behind the parking lot. Handing over and taking over the car took place only at the counter.

From the beginning and booking price was 310 euro, after 2 weeks we were charged with 345 euros, main office somehow Decided to change price without informing us, despite of booking price. Because of that we wrote many times to mail, but didn’t get any response

Nice car in very good state and clean. The financial question was less satisfying: over a rent of 550 euros for 12 days, they asked 330 more to cancel the deductible of 800 euros. Moreover, I had to ask them to free the deposit, which had not been done 3 weeks after I had come back.

My partner and I rented a car from Autovia for our trip. Regrettably, our vehicle suffered a mechanical breakdown en route, causing it to emit a bad smell and smoke. The car had to be towed, disrupting our plans and causing us to miss our prepaid booking at another destination.

As a result of the breakdown, we had to incur unforeseen expenses including an unplanned overnight stay and additional transportation costs to another airport. Despite having full insurance, we had to pay another deposit of €600. As of writing this review (a month later), we have yet to receive any information about the return of these deposits.

We have contacted Autovia multiple times seeking refunds for these unexpected expenses, the return of our deposits, and compensation for the lost day of our vacation. Unfortunately, despite being informed at the rental center that we could apply for a refund, we've not received any emails from Autovia over a month in.

The lack of communication and the delayed response have been distressing, particularly given the substantial financial strain this has caused us.

Quick and easy. Make sure you take a video of the car prior driving away from the airport in order to have proof of damages (body and rims). In my case, there was no damage marked on the handover form, however the vehicle had several, quite obvious. This being said, I showed the video to the agent upon return, and no issues, no fluffing about. So all in all, 5 of 5 for me.

They were kind enough to change our car for one that had a radio working. They are quick and efficient. The car was new, without any problems.

Be careful to bring a credit not a debit card!

easy to deal with
no hard sell of extras
new car

Friendly service and easy procedure picking up and returning the car.

I was charged for not having the owner of the credit card as the principal driver. Had to change the resevation to supposedly correct this, which I had done this before on line but it was claimed I didn't. I was charged $160.00 to just do this at the counter plus was charged a penalty for having to change the resrvation the day we picked up the car. I will never use your company again.

Everything went well. The pick-up and return were easy and quick, the staff were helpful and professional (at the counter and on the phone). The price was excellent.

We got a brand new car, moreover from a higher price category.
No problems when picking up or returning the car. I was absolutely satisfied with this rental company.

The car (Fiat Punto) was great. The service at Pick up and Return was very friendly and spoke great English. We felt it was best value for money and a very fair offer. Many thanks.