autovia.it - Olbia Aeroporto Reviews 

Warning for this company, they are completely uninterested in service. No service at all. Completely impossible to find the office, walked around the airport for 1 hour looking. In the end, we still couldn't rent a car even though we had already paid for it because the person who made the reservation didn't have a credit card but the rest of us did. Damn!

The experience was very good. The staff in Olbia was very friendly and helpful. I would always choose Autovia again.

Staff was courteous. The car was as booked. Time to pick up decent.

Friendly and helpful staff and a decent car at a good price.

A fantastic rental, fantastic people from pick up to drop off.An unexpected upgrade that made our holiday more beautiful than usual.I believe Sardinian people made this happen for us.Beautiful region,great people.thanks

Whole process was hassle free, car condition was good and there were no faults during the rental period. Return went smoothly as well.

Staff was very nice, car in great condition

Good service, information given before you sign is a bit to fast, you have no time to read the form well enough to know what you exactly sign for. My name was not correct and when I saw my emailaddress was not filled in correctly then I received the form by email, I asked to correct it. The employee said he would do so. When I returned the car I asked to check my e-mail, the address was still not adjusted. The employee that handled the return, changed it and let me check it. So all was fine after all.
Good, quite new, clean car, we even got an upgrade to an automatic car. The car was delivered with a full tank, but by our first filling of the tank, we noticed that it had not been really full.

Good service from friendly and helpful staff. Will not hesitate to use Autovia again in the future

Nearly brand new car, check-in and check-out without problems, station is a bit outside the terminal, not in the general auto rental building, just about 5 min to go, follow signs!

Awsome response from the coworker to adjust the subscribed vehicle and for a couple of bucks we got to drive a brand new mild hybrid Kia Sportage with only 9km in driving history.
The service was great and the deal was done very quickly.
We had an arrangement via sunnycars with all in service and no additional registrations were provided wich was the right thing in the all in case.
The car was just "amazing" and we had a blast driving it. Thank you for the opportunity to switch from cars.
Returning the car was easy.
Once again thank you for this great experience. 'Couse autovia covers the globe we'll probably get another rental from them.

I didn't hire a car through Autovia Olbia but they helped me out when my phone was left in Italy at the airport. The courier couldn't collect Autovia for collection instead.

There were still problems with getting the phone collected that necessitated a number of emails back and forth, labels being printed and attached to the parcel etc. Autovia were so helpful and always quick to respond and very friendly.

They could not have been more helpful, especially considering I am not their customer! I would definitely book with them next time I am in Olbia.

I would ignore the bad reviews below as the things they are complaining about (deposit with credit card, extra insurance being offered) are standards in the industry and happen everywhere. The customer service is second to none.

Very bad experience renting a car in Sardinia. Upon arrival they try to sell extra insurance. For us this meant an extra 40-50%. We didn't do this. This is part of the revenue model. When you pick it up, you sign a contract that you don't have time to read. Which is a wise thing to do because they can use anything to charge for things. You can't really avoid it because you want to go to your holiday destination.
While using an almost new car (4K KM on the odometer), the rear door handle came loose. I communicated about this by email but received no message. We really didn't do anything strange with it. This was used upon return and afterwards to claim money. This amount has become higher than when we returned the car.
Don't rent a car here! If you have not purchased your deductible, it is your turn. We have also seen this happen to other customers. If you do rent here, take very detailed photos and a video of the car and have any unmarked damage noted immediately by the company.

Very strict about the closing time even though I had warned them about the delay of the plane. They didn't even wait a quarter of an hour, and I lost the reservation and the car. I booked another one with a new company, but spent a lot of money, highly discouraged!!! Remember that Olbia is an International Airport!

This is an ORGANIZED ROBBERY. We were able to pay online by debitcard and when we arrived they said they only accept payments by creditcard. As we asked what we should do now, they said there is nothing to do about it. At the end they left us with no help, without car and they kept the money. We never experienced something like this. Even if its written, hidden somewhere in their terms and condition, they are NOT allowed to keep your money because they offer you to pay by debitcard on their website. This is an organized scheme. Not only that they didnt give us the car, furthermore there is no valid explanation why they did not give us our money back.

We are on holidays and this company is able to ruin it from the start.

the worst experience ever that now made me never ever want to rent a car in Italy again.The worst scam and unprofessional treatment i had.My credit card was charged 5 months!!!after i returned the car for a damage i havent made and after becoming an Email that my deposit was unblocked.Shame on you Autovia!!!!!

We booked a car for one week and got a nice and powerful Jeep Renegade in the middle class („Seat Leon or similar).

Staff was super friendly, even though we had to book an extra insurance, because the one we booked from booking.com didn’t cover anything. Learning for us: never book insurance via online agencies, because they never work together with the rental companies (but that’s not the fault of autovia).

Great, easy to book, competetive prices and friendly staff
Just make sure you ask about cleaning the car rules as they charge extra for it

Very nice and helpful staff. Unfortunately you had to wait a little longer to get to the counter but it was air conditioned. The car was very clean and the return without problems. Thanks to Luca for Recommendation