Hiring car with Autovia (through Discover Cars) was a great experience. Samir, their representative at Perugia Airport, made whole process nice and easy for us. Car we received was brand new with 5k... See more
Company replied
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I have been in dispute with Autovia over a false claim that they made and then removed money from my account. They replied asking me to contact their customer care team which I have done requesting va... See more
Company replied
A bit slow at check in procedure when rental contract needed to be started, but very efficient at car return.
Company replied
I hired a car from Perugia airport for my holiday last week. There was no queue - the Opel Mokka was a delight to drive and all went smoothly. I did have to park in a space for a different car hire co... See more
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Company details
Written by the company
Autovia è una società operante nel settore “automotive” specializzata nel noleggio auto e furgoni. Costituita da tre aree di eccellenza altamente specializzate con un team di professionisti di grande preparazione ed esperienza, Autovia è in grado di affiancare Liberi Professionisti, Aziende, Holding ed Enti Pubblici nella definizione delle loro strategie di utilizzo delle vetture e dei veicoli commerciali in parco, dalla semplice richieste di ottimizzare costi e modi per andare da “A” a “B” alla definizione di una vera e propria Car Policy con un occhio attento al saving aziendale. Scopri di più
Perchè scegliere Autovia?
I nostri punti di forza
Azienda italiana
Ottima reputazione sul web e nel territorio
Crescita aziendale costante
Eco friendly
Visione internazionale
Struttura decisionale di alto livello
Partnership importanti
Network in continua espansione
Servizi e soluzione ad hoc
Azienda leader nel settore
Innovazione e strategia
Contact info
Via dell'Aeroporto, snc, 06134, Perugia, Perugia, Italy
- +39 075 509 7204
Auto e furgoni
3.7
Average
111 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 93% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
con merchants
Rented a fiat 500 for 12 days, with advance notice. Was given a fiat panda on arrival (it is 300 euro cheaper to rent). Never refunded difference, told it was an upgrade! Despite being cheaper and a worse car in every metric, and avoided it to begin with due to a 0 safety rating. Blanked by staff in person and customer service takes about a week to reply to anything. Was told take it or get nothing. Never again.
edit - they will "analyse feedback", but keep your money. Says it all.
July 20, 2022
Unprompted review
Reply from autovia.it - Perugia Aeroporto
Dear Customer, thank you for your review, for us it is very important to improve our service. We’re sorry your experience didn’t live up to his expectations. Our office will analyse your feedback in order to improve our service. Best regards Autovia Srl
Friendly rental car at Perugia
I rented at Autovia at Perugia airport. The staff spoke good english and help me to understand the terms of contract better.
The only snag I have is with regard to the efficience of their insurance that was unable to get someone to recharge my drained battery in a town with several car mechanics. They could only send a large removal car truck - that was so large it could not reach me in the village of narrow roads. The driver had to walk carrying a jump starter and other heavy apparatus via the hilly, narrow roads of the village and under a scorching sun. And I had to wait in a 'cooking like oven' car for + 3 hours because the insurers ( I was told) sent that truck from a town that was 2 hours drive from me... not nice experience...
July 15, 2022
Unprompted review
Reply from autovia.it - Perugia Aeroporto
Gentile Cliente, la ringraziamo per la sua recensione positiva, per noi è molto importante per tenere monitorato il nostro livello di servizio al cliente. Autovia srl
Fantastic hire car
Fantastic hire car. Helped me out of desperate situation. Brilliant customer service. Great quality cars. Excellent value. Highly recommended.
May 16, 2022
Unprompted review
Reply from autovia.it - Perugia Aeroporto
Dear Customer, thank you for your positive review, for us it is very important to keep our level of customer service monitored. Autovia srl
Excellent car and service. Will use again. Do research on gas stations!
The service at the Perugia airport was quick and easy and the lady very helpful.
The car was in excellent condition, no scratches to worry about, and gave us no problems. It was also exceptionally economical on fuel.
The only word of caution that I would give is that it was a gas/petrol hybrid. We had problems finding petrol stations with the correct gas, and on the return trip to the airport it added an extra 30 minutes to our journey. It would have been very useful to have a map of nearby stations for the the return trip, and perhaps a URL of the right kind of gas stations in Umbria and Tuscany.
October 25, 2021
Unprompted review
Reply from autovia.it - Perugia Aeroporto
Dear Customer, thank you for your positive review, for us it is very important to keep our level of customer service monitored. Autovia srl
Invoiced a huge amount for fuel when…
Invoiced a huge amount for fuel when returning the car without saying anything at the time whilst there was the same amount of fuel than when the car was taken. We sent an email to let them know we didn't agree but didn't get any answer, just a withdrawal on our creditcard. Not happy at all.
August 23, 2021
Unprompted review
Reply from autovia.it - Perugia Aeroporto
Dear Customer, thank you for your review, for us it is very important to improve our service. We’re sorry your experience didn’t live up to his expectations. Our office will analyse your feedback in order to improve our service and we invite you to contact us directly by writing to complaints@autovia.it for a direct management of your case. Best regards Autovia Srl
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