Having been let down badly by Dyson and another Sebo supplier, I came across Avern Cleaning Supplies on the internet. Their price for a Sebo X7 automatic pet vacuum cleaner was very competitive.... See more
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Review summary
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Reviews shaping this summary
Great price and service 👏 👌 Quick response to my purchase. Posted one day later. And i recieved it two days later! Very good Avern Cleaning supplies! 👍😃 100% recommended them and i will be us... See more
Company replied
ordered once again from Avern for floor tools for our Henry vacuums and once again excellent service came to us within 2 days of ordering .
Company replied
After some silence re dispatching I made one phonecall my order appeared almost instantly .I live very remotely so impressed.
Company replied
Company details
- Cleaning Products Supplier
- Appliance Parts Supplier
- Industrial Supermarket
- Industrial Vacuum Equipment Supplier
- Janitorial Equipment Supplier
- Vacuum Cleaner Store
About Avern Cleaning Supplies (Internet) Ltd
Written by the company
We offer NEXT DAY delivery on selected machines & same day collection for majority of our items in stock. NEXT DAY MACHINES spares & accessories BOOK A machine DEMO janitorial
Our Vision
At Avern Cleaning Supplies, our vision is to create cleaner, safer, and healthier environments for everyone. We believe that cleanliness is not just a task; it's a way of life. We aspire to be the go-to source for cleaning products that empower individuals and organizations to achieve cleanliness and hygiene goals efficiently and sustainably.
Contact info
Unit E6/7 Blackpole Trading Estate East, WR3 8SG, Worcester, United Kingdom
- 0800 9788 499
- Sales@averncleaningsupplies.com
- averncleaningsupplies.com
4.6
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 92% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Avern Cleaning Supplies (Internet) Ltd
Hi Shelagh,
Thank you for your great review, we're glad we were able to help! We look forward to your continued support.
Kind regards, Avern
First time using them and so quick and…
First time using them and so quick and just what i ordered
April 21, 2026
Reply from Avern Cleaning Supplies (Internet) Ltd
Hi Christian,
Thank you for your positive feedback, we're pleased to hear you've had a great experience with us and look forward to your continued support.
Kind regards, Avern
Reply from Avern Cleaning Supplies (Internet) Ltd
Hi Angela,
Thank you for your great review, we're glad we were able to help! We look forward to your continued support.
Kind regards, Avern
Prompt delivery great prices
April 20, 2026
Reply from Avern Cleaning Supplies (Internet) Ltd
Hi,
Thank you for your positive feedback, we're pleased to hear you've had a great experience with us and look forward to your continued support.
Kind regards, Avern
excellent service
ordered once again from Avern for floor tools for our Henry vacuums and once again excellent service came to us within 2 days of ordering .
April 13, 2026
Reply from Avern Cleaning Supplies (Internet) Ltd
Hi Patricia,
Thank you for your great review, we're glad we were able to help! We look forward to your continued support.
Kind regards, Avern
Great value and fast delivery,whats not…
Great value and fast delivery,whats not to like ! Thanks guys.
April 20, 2026
Reply from Avern Cleaning Supplies (Internet) Ltd
Hi Brendan,
Thank you for your positive feedback, we're pleased to hear you've had a great experience with us and look forward to your continued support.
Kind regards, Avern
Fast delivery time
Fast delivery time. Easy to order online. Product in perfect condition and delivered with care.
April 17, 2026
Reply from Avern Cleaning Supplies (Internet) Ltd
Hi Elizabeth,
Thank you for your positive feedback, we're pleased to hear you've had a great experience with us and look forward to your continued support.
Kind regards, Avern
Great company and customer service
Great company and customer service! I have ordered 3 scrubber dryers and 2 wet vacuums for my business which were recommended to me by Nag. We had a demonstration on the scrubber dryers to make sure I get the right one. Prompt delivery and great Quality. 10/10.
April 20, 2026
Unprompted review
Reply from Avern Cleaning Supplies (Internet) Ltd
Hi,
Thank you for your great review, we're glad you found the demonstrations helpful! We look forward to your continued support.
Kind regards, Avern
Customer service were really helpful…
Customer service were really helpful helping me choose the best hoover for my needs. Will definitely use them again
April 21, 2026
Unprompted review
Reply from Avern Cleaning Supplies (Internet) Ltd
Hi Olivia,
Thank you for your great review, we're glad we were able to help! We look forward to your continued support.
Kind regards, Avern
You sent me the wrong size product
You sent me the wrong size product. I wanted 60 x 50 cm
April 17, 2026
Reply from Avern Cleaning Supplies (Internet) Ltd
Hello Peter,
Sorry you have received a wrong item. I have just checked and unfortunately we have not had any communication from yourself.
Our sales & support team is available via email or phone to resolve any issues. Please email us at sales@averncleaningsupplies.com and we will get you a replacement or a refund sorted :)
Regards,
Aqua
Hoover bags
Great service got what I ordered in very good time will be back for definitely 👍
April 17, 2026
Reply from Avern Cleaning Supplies (Internet) Ltd
Hi Clive,
Thank you for your great review, we're glad we were able to help! We look forward to your continued support.
Kind regards, Avern
Fast Delivery on time thank you
April 15, 2026
Reply from Avern Cleaning Supplies (Internet) Ltd
Hi Stephen,
Thank you for your positive feedback, we're pleased to hear you've had a great experience with us and look forward to your continued support.
Kind regards, Avern
Reply from Avern Cleaning Supplies (Internet) Ltd
Hi Elaine,
Thank you for your positive feedback, we're pleased to hear you've had a great experience with us and look forward to your continued support.
Kind regards, Avern
All good with quick delovery
April 13, 2026
Reply from Avern Cleaning Supplies (Internet) Ltd
Hi Darren,
Thank you for your positive feedback, we're pleased to hear you've had a great experience with us and look forward to your continued support.
Kind regards, Avern
Replacement pressure washer gun arrived…
Replacement pressure washer gun arrived promptly and exactly as described. Will use Avern again.
April 13, 2026
Reply from Avern Cleaning Supplies (Internet) Ltd
Hi Andrew,
Thank you for your positive feedback, we're pleased to hear you've had a great experience with us and look forward to your continued support.
Kind regards, Avern
Reply from Avern Cleaning Supplies (Internet) Ltd
Hi John,
Thank you for your positive feedback, we're pleased to hear you've had a positive experience with us and look forward to your continued support.
Kind regards, Avern
Reply from Avern Cleaning Supplies (Internet) Ltd
Hi Simon,
Thank you for your positive feedback, we're pleased to hear you've had a positive experience with us and look forward to your continued support.
Kind regards, Avern
Brilliant delivery
April 10, 2026
Reply from Avern Cleaning Supplies (Internet) Ltd
Hi Robert,
Thank you for your positive feedback, we're pleased to hear you've had a positive experience with us and look forward to your continued support.
Kind regards, Avern
Reply from Avern Cleaning Supplies (Internet) Ltd
Hi Jim,
Thank you for your positive feedback, we're pleased to hear you've had a positive experience with us and look forward to your continued support.
Kind regards, Avern
Unfortunately it took over 1 month for…
Unfortunately it took over 1 month for the item purchased to be delivered and I had to chase them several times for answers on where the product was. Thankfully they were quite quick to respond back to me however the 3-5 business days stated when I purchased the items were way off.
April 7, 2026
Reply from Avern Cleaning Supplies (Internet) Ltd
Hello,
Thank you for your feedback. The part that you have ordered does normally take up to 5 working days, however in your case it was delayed by the manufacturer. As you mentioned, we have chased it for you a few times and communicated it promptly.
Even though we do not normally face delays like this, we are sorry this has happened to you. We will be looking into this to find out what caused the delays and we will do everything to avoid this in the future.
Kind regards,
Avern
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