A W S Financial Services Reviews 

471
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 187 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, knowledge, and professional support, making complex processes feel manageable. The overall service provided is frequently described as excellent, ensuring a smooth and stress-free experience for many people. Reviewers particularly appreciate the quick response times and clear communication, keeping them informed and confident throughout the process. Many people noted that the team consistently goes above and beyond, simplifying complex situations and guiding first-time buyers effectively through their journey. Consumers felt supported and well-cared for, benefiting from the team's expertise and personalized attention to their individual needs.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, knowledge,... See more

Service

People report positive experiences with service, with many reviewers expressing extreme satisfaction and... See more

Customer service

Users describe positive interactions with customer service, highlighting the team's professionalism and... See more

Response time

Clients share positive opinions on response times, frequently highlighting the speed and efficiency of... See more

User experience

Customers had positive experiences with user experience, consistently describing it as easy, smooth, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

AWS Financial services recently helped us with life and critical health insurance. Max and Ella were excellent. Spent time to understand our needs and found the best policy for us. The team were very... See more

Rated 5 out of 5 stars

From the first moment we used their help to get the best mortgage offer, Luke was unbelievably helpful and so fast with his responses to our nonstop questions. He helped us secure the best offers a... See more

Rated 5 out of 5 stars

Maxwell and Chelsea have been an excellent source of support during my first time buyer mortgage application. They have talked me through each step, enabling me to make informed choices about my mortg... See more

Rated 5 out of 5 stars

Both Luke & Emily at AWS Finance were amazing throughout the process of purchasing the property. They both answered all our questions, found us the best rate mortgage, were supportive and professiona... See more


Company details

  1. Money & Insurance

Written by the company

AWS Financial Services offers a wide range of mortgage options to meet your financial needs and circumstances. Whether you’re a first time property buyer or financing a £1m+ project. We're here to guide you through the process.


Contact info

5.0

Excellent

TrustScore 5 out of 5

471 reviews

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No recent history of asking for reviews

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5.0

All reviews

(471)

186 reviews in the last 12 months

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Rated 5 out of 5 stars

Happy new homeowner



For a woman in her late 50s, getting a mortgage for the first time felt pretty daunting, but Fred Barham instantly made the process so much easier. Although my age limited the lending term available to me, Fred still managed to secure an affordable rate. He took a supportive, hands-on approach, kept in regular contact, and provided updates from my solicitor all the way through to completion.

Thank you so much, Fred — I really appreciate everything you’ve done.

Jackie

December 8, 2025
Unprompted review
Rated 5 out of 5 stars

Professional, Reliable, and Quick to Act

Fred has been excellent throughout our mortgage process. Just before completion, we encountered a serious issue with the mortgage terms that could have jeopardised the entire purchase. Fred stepped in immediately, took charge, and had the problem resolved within two days.

Thanks to his quick response and professionalism, everything was able to move forward smoothly. He was very attentive and polite throughout the process and we’re genuinely grateful for his help and highly recommend him and AWS.

December 10, 2025
Unprompted review
Rated 5 out of 5 stars

Joel and the team were fantastic- made…

Joel and the team were fantastic- made the whole process so easy and stress free. Couldn’t do this without them. Thank you so much for your support and helping us to achieve our dream house.

November 21, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Ashley and Christine are consistently supportive and take the time to understand your personal circumstances to ensure they provide the most effective service. They tailor their support to your individual needs, ensuring a personalised and high-quality experience.

December 9, 2025
Unprompted review
Rated 5 out of 5 stars

Our mortgage advisor Joel was amazing

Our mortgage advisor Joel was amazing, myself and my boyfriend had never purchased a house but he was with us for every step. He really gave us his time and attention and gave us the best advice. We had a few mortgage advisors but decided to proceed with Joel from AWS as he had better access to deals and his knowledge was fantastic. Thank you so much Joel for all your help and hard work! Couldn’t recommend this company enough!

December 3, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent working with Fred

Fred has been great helping us source a mortgage. He exudes confidence and competency from the first phone call and is always just a message away. Super simple and straightforward dealing with these guys. Highly recommend!

November 5, 2025
Unprompted review
Rated 5 out of 5 stars

Have used this service for serveral…

Have used this service for serveral years - (previously using Habito). I can vouch AWS mortgages are miles better and easier to work with and offered more competitive rates which has saved me thousands.

December 6, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional Service from AWS – Highly Recommend

I recently worked with AWS on my re-mortgage and property buyout, completing on 1st December. I worked closely with Fred Barham and Ella Piggott and was really impressed with the level of service throughout. My situation was sensitive and personally challenging, but Fred made the process so much easier by taking a lot of the pressure off. Communication was clear, I was kept updated at every stage, and nothing was too much trouble. Ella was also great to work with - every query I raised was answered promptly and efficiently. Fred took the time to explain complex points, went above and beyond to ensure I was comfortable with the outcome, and remained professional throughout. A big thank you to both of you - I’ll certainly be recommending your services to friends and family.

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

Having Fred appointed as my mortgage…

Having Fred appointed as my mortgage broker has been the best part of my home buying process, particularly as a first time buyer. He’s been nothing short of amazing in that he’s always on hand for any enquiries and is incredibly knowledgeable and supportive.

My circumstance was quite unique, and Fred reassured me throughout the process that we’ll get the best product available and he’s done just that, even when other brokers had advised that it wasn’t possible.

Thanks to both Fred and Ella at AWS, I’d highly recommend to anyone looking for a mortgage. I know where I’ll be coming for my next mortgage!

December 4, 2025
Unprompted review
Rated 5 out of 5 stars

Fred Barham fantastic service

Fred Barham helped us with securing a 5yr fixed mortgage term. The whole process was top service. Talking me and my partner through the stages even providing us with updates from the solicitor which we felt was going above and beyond. Fred has been very personable and accommodating to my partners work schedule. Thank you for all your help we will be coming back again when the term ends.

December 4, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Ashley, Christine and the rest of the team have been excellent. They have helped us with a slightly complicated scenario that changed a few times but got us excellent deals that achieved exactly what we needed.

They are knowledgable, responsive and very professional. I would highly recommend their service and we will certainly come back to use them again.

November 21, 2025
Unprompted review
Rated 5 out of 5 stars

I had an excellent experience with AWS

I had an excellent experience with AWS. Max and Chelsea were exceptionally professional and provided comprehensive support throughout the entire process. Everything was handled smoothly and promptly. I highly recommend this company.

November 18, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic AWS service

Working with AWS was a great decision. Fred was extremely helpful and always made himself available. I am glad we selected them as our brokers as they made our completion very smooth. We will recommend them to others and glad we have their support for all future mortgage terms and products.

September 1, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptionally good mortgage brokers

Exceptionally good mortgage brokers. I was particularly impressed by Fred Barham. The sale of my property was been a very long, arduous process and he helped make things so much easier and arranged a great mortgage offer, keeping me well informed every step of the way.

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding Mortgage Advisor with Top-Notch Service

I’ve been working with Fred & his team at AWS for the past couple of years for my mortgage needs, and he’s been outstanding! Fred is always available and keeps me informed of the latest and best mortgage products. His communication is clear and straightforward, and he’s incredibly approachable and friendly. It’s been a pleasure working with him, and I highly recommend his services!

November 28, 2025
Unprompted review

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