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Review summary

Created with AI, based on recent reviews

Evaluating 37 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional support, guidance, and encouragement throughout their learning journeys. Many highlight the tutors' knowledge, patience, and ability to explain complex topics clearly, which significantly contributed to their success in achieving qualifications and distinctions. The personalized attention and consistent feedback provided by the staff are frequently mentioned as key factors in building confidence and making the learning process manageable. People also appreciate the overall user experience, noting that the courses are well-structured, clear, and manageable alongside work commitments. This has enabled them to gain new skills, increase confidence, and apply their learning directly to their roles, leading to professional and personal growth.

What people talk about most

Staff

Reviewers consistently express high satisfaction with the staff, particularly their tutors. Customers... See more

Customer service

Clients share positive opinions on customer service. Reviewers consistently highlight the excellent support... See more

User experience

Users describe positive interactions with the user experience. Many customers report gaining a deeper... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My tutor Alex has been an incredible tutor throughout my whole apprenticeship journey. From the very beginning, Alex believed in me even when I didn’t believe in myself. her encouragement, patience, a... See more

Rated 5 out of 5 stars

Alex CG is a brilliant mentor, to whom I owe much of my qualification success. Alex's erudition and experience as a tutor ensured that no stone was left unturned in preparation for my assessment. She... See more

Rated 5 out of 5 stars

Have just completed my ILM 3 with distinction. My tutor Jordan was great support throughout and believed I could do it . He guided me through the whole process And encouraged me all the way. The wo... See more

Rated 5 out of 5 stars

My trainer Geoff helped me achieve a distinction today and I am over the moon, the help I have received from my trainer and Babington has helped me push towards my ultimate goals and I cant be more ch... See more


Company details

  1. Apprenticeship Center

Written by the company

Babington helps organisations and individuals unlock potential and perform at their very best. We help organisations solve challenges around talent acquisition, upskilling, and reskilling to support growth and drive performance. We help individuals develop skills and realise their dream careers – from entry level all the way up to the top of their profession. Our services span apprenticeships, short qualifications and professional training courses – all underpinned by technology, data, and deep learning expertise.


Contact info

4.8

Excellent

TrustScore 5 out of 5

102 reviews

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Rated 5 out of 5 stars

Transformative Learning experience and Engaging

I recently completed a Level 3 apprenticeship with Babington, with Lynne being my coach. I was worried about the apprenticeship at the start because I didn't like writing. Through the empathy and skills of Lynne's leadership, I enjoyed all activities in the apprenticeship finishing with a distinction. The resources for learning helped me to be better at my job benefiting myself, my service users and my company. Thank you Babington and thank you Lynne.

December 11, 2024
Unprompted review
Rated 5 out of 5 stars

Very happy with Babington Apprenticeship

My trainer Lucy Antony has been fantastic since she started with me on my Housing and Property Management Level 3 Apprenticeship. The course has been very clear, appointments have been kept and I have always known where I am throughout the course.

October 29, 2024
Unprompted review
Rated 5 out of 5 stars

5 Stars

My skills coach was Geoff Sexton. I found working with Geoff over the 12 months I was on my apprenticeship very helpful. Geoff was very supportive and I always felt comfortable asking him for help if I wasn't sure on something.

October 4, 2024
Unprompted review
Rated 5 out of 5 stars

Special thanks to Geoff Sexton!

Thank you to babington and an even bigger thank you to Geoff Sexton who has worked with my team of apprentices over the last 12 months. Geoff is amazing with not only the learners but also myself, ensuring I understand what is needed and keeping me up to date with where my learners are. Geoff has played a huge part in everyone’s learning journey so far and I’m excited that I get to work with Geoff again for the next 12 months with a new team of apprentices.

On behalf of my team, thank you so much for all of your help and support! They’re all set to pass and continue their careers thanks to you!

October 2, 2024
Unprompted review
Rated 5 out of 5 stars

Elaine Porter - absolute legend!

Elaine Porter has been absolutely fantastic supporting my team of apprentices at EE to get to end point assessment. The time, care and support given to the guys has been nothing short of admirable and I have no doubt that the team will ALL pass with nothing short of a distinction thanks to Elaine. You'll be a huge miss at EE in Tyneside Elaine, thank you for everything and i wish you the best with everything to come your way!

September 20, 2024
Unprompted review
Rated 5 out of 5 stars

Managed to achieve a distinction grade

Managed to achieve a distinction grade

My apprenticeship journey with Babington was both challenging and rewarding, and I’m proud of the outcome. The support and guidance I received throughout the course were invaluable. A special shout out to Vicki Howard for her outstanding coaching—her help made all the difference!

My EPA Admin, Jo, was incredibly kind and helpful. She reached out to share toolkits and wished me good luck.

September 16, 2024
Unprompted review
Rated 5 out of 5 stars

Awesome experience

Awesome experience! Helen Jacket really helped me and guided me through the course. When I didn't understand the assignment, she was there to explain it to me. When I felt I needed a break, she was supportive and let me take the time I needed. The material itself was interesting and useful for my work life.

September 6, 2024
Unprompted review
Rated 5 out of 5 stars

Marc Beckett was brilliant as my coach

Marc Beckett was brilliant as my coach, I didn't believe in myself at all at the beginning but he reassured me that I was doing great and that built my confidence up and to then get a Distinction I was extremely proud of this achievement. The course itself was well run and Marc was on hand whenever I needed support.

August 30, 2023
Unprompted review
Rated 5 out of 5 stars

Great experience

My coach Marc Beckett was superb, his guidance and support throughout my qualification was second to none and the preparation and learning I received from Babington throughout my course ensured I developed and performed well at EPA. Thanks Marc & team.

July 1, 2024
Unprompted review
Rated 5 out of 5 stars

Emma Jane Smith

Emma Jane Smith is the perfect trainer. She always wants to help and is always looking for ways to further your career. I couldn’t complement her enough, she truly is a wonderful trainer and person and I couldn’t recommend Babington enough when they employee great people like Emma! :)

August 23, 2024
Unprompted review
Rated 5 out of 5 stars

Workshop 1- RCO

Yesterday I did my first workshop in my Regulatory Compliance Officer apprenticeship and it went really well, we was pushed out of our comfort zones by doing role play but that will definitely help with the compliance role as sometimes you are pushed out of your comfort zones and also how compliance in different industries are similar in ways and can be adapted to any industry.

July 30, 2024
Unprompted review
Rated 5 out of 5 stars

Retail management

Helen was extremely helpful and supportive throughout the apprenticeship and helped me achieve a distinction. She deserves so much recognition for her everything she does in assisting people reach and exceed their goals.

June 26, 2024
Unprompted review
Rated 5 out of 5 stars

Helen is fantastic

Helen and the team have been fantastic!! I have just passed my retail leadership with a distinction and they made the process so easy and assisted at any point in which I needed them. Helen is so friendly, down to earth and such a lovely person. Could not recommend enough. I hope she gets the acknowledgement she deserves.

July 4, 2024
Unprompted review
Rated 5 out of 5 stars

Helen Jackett was encouraging and supportive.

I recently completed a level three Customer Service Specialist apprenticeship. Helen became my advisor around a third of the way through my course and was supportive and encouraging throughout. I do suffer with low confidence and self belief at times but always felt lifted and motivated after our discussions. I was always provided with the best learning materials, told about external bodies and websites that could progress my learning and my workload was balanced well. Thank you Helen and Babbington. Vivien Gyll also helped me with maths which was a difficult job but she got me through!

June 14, 2024
Unprompted review
Rated 1 out of 5 stars

Awful experience.Training material was…

Awful experience.Training material was wrong wasting hours of time. I had 4 skills caoches in 8 months. I have quit the course without finishing it feeling cheated.
Mark Frankland the maths coach was amazing and ensured i passed my exam with flying colours, its a shame he works for such an awful training provider!

February 29, 2024
Unprompted review
Rated 4 out of 5 stars

Some great staff, made the experience easy and simple

Whilst there was a rocky start to my Project Management course with a couple of changes in skills coach, the latest skills coach Peter was great, with a high level of knowledge of the course content and of project management in general.
The system that Babington use also makes the distribution and submission of information nice and easy, as well as being able to track grades and time spent on the course.

April 30, 2024
Unprompted review
Rated 5 out of 5 stars

I would just like to say a big thank…

I would just like to say a big thank you to my skills coach Lisa. She was so helpful and supportive from beginning to end, I couldn't have asked for a better coach. She always went above and beyond to help and support me. I couldn't have achieved my overall grade in my L3 Business Admin apprenticeship without Lisa. My EPA Admin Jo was also super nice and helpful. Thank you again!

April 18, 2024
Unprompted review

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