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Review summary

Created with AI, based on recent reviews

Evaluating 37 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional support, guidance, and encouragement throughout their learning journeys. Many highlight the tutors' knowledge, patience, and ability to explain complex topics clearly, which significantly contributed to their success in achieving qualifications and distinctions. The personalized attention and consistent feedback provided by the staff are frequently mentioned as key factors in building confidence and making the learning process manageable. People also appreciate the overall user experience, noting that the courses are well-structured, clear, and manageable alongside work commitments. This has enabled them to gain new skills, increase confidence, and apply their learning directly to their roles, leading to professional and personal growth.

What people talk about most

Staff

Reviewers consistently express high satisfaction with the staff, particularly their tutors. Customers... See more

Customer service

Clients share positive opinions on customer service. Reviewers consistently highlight the excellent support... See more

User experience

Users describe positive interactions with the user experience. Many customers report gaining a deeper... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My tutor Alex has been an incredible tutor throughout my whole apprenticeship journey. From the very beginning, Alex believed in me even when I didn’t believe in myself. her encouragement, patience, a... See more

Rated 5 out of 5 stars

Alex CG is a brilliant mentor, to whom I owe much of my qualification success. Alex's erudition and experience as a tutor ensured that no stone was left unturned in preparation for my assessment. She... See more

Rated 5 out of 5 stars

Have just completed my ILM 3 with distinction. My tutor Jordan was great support throughout and believed I could do it . He guided me through the whole process And encouraged me all the way. The wo... See more

Rated 5 out of 5 stars

My trainer Geoff helped me achieve a distinction today and I am over the moon, the help I have received from my trainer and Babington has helped me push towards my ultimate goals and I cant be more ch... See more


Company details

  1. Apprenticeship Center

Written by the company

Babington helps organisations and individuals unlock potential and perform at their very best. We help organisations solve challenges around talent acquisition, upskilling, and reskilling to support growth and drive performance. We help individuals develop skills and realise their dream careers – from entry level all the way up to the top of their profession. Our services span apprenticeships, short qualifications and professional training courses – all underpinned by technology, data, and deep learning expertise.


Contact info

4.8

Excellent

TrustScore 5 out of 5

102 reviews

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Rated 5 out of 5 stars

I would like to take a moment to…

I would like to take a moment to express my heartfelt gratitude for all the support and guidance , that has been provided to me in preparing for my Math's and English exams, the before, during and preparation.
Thanks to Emma's invaluable assistance, I am thrilled to hear that I have successfully now passed my math's exam. A lot of hard work has gone into this from all sides.

The team I have worked with, Emma, Mark and Suzy, their unwavering support, encouragement, and expertise have been instrumental in helping me navigate through the challenges and obstacles I faced during this journey.
Mark, "What would you do next" these words will echo and probably , stay with me forever! and I sincerely thank you for that.

Your patience in clarifying doubts, providing constructive feedback, and sharing your knowledge have truly made a difference in my understanding and confidence.
I am deeply appreciative of the time and effort you have all invested in me, not only in knowledge but also in instilling in me a sense of determination and resilience. Your mentorship has helped me achieve this academic goals but has also inspired me to strive for excellence as I go on to EPA.

As I embark on the next chapter of my professional journey, I will carry with me the lessons and insights you have ALL given me , knowing that your guidance has equipped me with the tools necessary to succeed.
It has been a pleasure to work with you all.

Thank you
Jo

April 10, 2024
Unprompted review
Rated 4 out of 5 stars

Business Administration level 3

Joined Babington through an apprenticeship whilst working for a Government arms length body.
The on boarding process was quite rocky to start with, was waiting a while to hear from the provider. During the course I changed to a different coach by the name of Emma Smith. She is very positive and approachable, and helped coached me through assignments, encouraging me to think and approach questions differently. Also prepared and gave me a good understanding of what to expect when going through EPA. A lot of the work is self learning, and taking ownership of your self development and learning needs. Overall is was a good experience with a lot of pressure to succeed.

March 25, 2024
Unprompted review
Rated 5 out of 5 stars

Really good experience

My skills coach Donna Rahelly was an integral part of my success in this apprenticeship. I was well supported from beginning to end and knew she was just an email away if I ever needed help with anything.
Donna allowed me to catch up on my assignments whenever I fell behind or got caught up with my 9-5 and this took the pressure away and allowed me to fully focus and prioritise on my work tasks and have the protected time to submit my assignments a few days after the due date.
From the moment I met with Donna over a support call she always saw my potential and believed in me and consistently affirmed me. She believed I would get a distinction before I did!
I felt adequately prepared for my EPA because of Donna and the support sessions and learning material that she provided me with.
Overall, the learning platform BUD and the virtual classrooms held throughout the duration of my apprenticeship were beneficial. It was in the virtual classrooms where I felt supported by seeing and talking to other apprentices just like myself who were going through the same journey as me.

February 28, 2024
Unprompted review
Rated 5 out of 5 stars

Business Admin Apprenticeship

My skills coach, Lisa, was so supportive throughout the entire process. I completed the business administration L3 apprenticeship, which was a lot of work - I couldn't have done it without the encouragement and support I'd received from Lisa, especially when submissions were late due to heavy workloads/illness. I've achieved so much more than I thought I could through this experience, I'm very thankful to Babington and Lisa.

February 29, 2024
Unprompted review
Rated 5 out of 5 stars

I am currently completing a Level 3 Customer Service Specialist Apprenticeship

I am nearly at the finish line and I just wanted to give a huge shout out to everyone at Babington for providing the learning platform and services that they do because there's not been a single day I have been on this journey to achieving my qualification, where I haven't expanded my existing skills or picked up a lot of new knowledge along the way! I would love to further send out a HUGE shout out to my coach Emma D for being nothing short of amazing - a real credit to Babington, along with all the other staff!

December 4, 2023
Unprompted review
Rated 5 out of 5 stars

Maths was my nemesis

Maths is my nemesis, however Babington, has shown me that Maths isn't that bad. I have had an Amazing tutor/coach. Can't thank her enough

February 23, 2024
Unprompted review
Rated 5 out of 5 stars

Level 3 - Business Admin Apprentiship

I have just completed my Business Admin Level 3 Apprenticeship. I had a few complications at the start of my apprenticeship due to the placement. I was apprehensive I would fall behind but my tutor Lisa has been fantastic from the very start.

Lisa has been more than amazing during this process. She is so helpful & always goes above & beyond no matter what problem I have even if it is not college-related.

I have completed this apprenticeship with a distinction & it wouldn't have been possible without her. Thank you :)

February 22, 2024
Unprompted review
Rated 4 out of 5 stars

Level 3 Customer service specialist

Im currently enrolled in the level 3 customer service specialist apprenticeship. Emma my skills coach is amazing, she always provides great feedback on how to bring work up to distinction level. Its a shame that my company has struggled to set up a teams link with Babington but Emma is always fast to respond to my emails. The virtual workshops we attend need looking at as I don't think they are engaging enough. Other than that my experience has been very positive.

February 21, 2024
Unprompted review
Rated 4 out of 5 stars

A rocky start but overall good experience

I started learning with Babington in September 2022 and although I had a pretty uncertain start with my previous skills coach leaving and not being assigned a new skills coach for a few weeks later, I have found my new skills coach very useful and supportive. Although assignments at the beginning were taking some time to be marked, this soon changed when the staffing issues were resolved. My skills coach is willing to help wherever possible and she is always available when I have requested last minute calls/meetings. She is experienced in all subject areas and gives examples based on her own work and experience.

February 21, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Support

I had been out of education for several years before starting my Level 3 HR Support Apprenticeship with CIPD included. It took me a while to adjust getting into routine of studying again. Babington supported me greatly with this. The course I did was completely remote, with regular catch ups with my skills coach who helped me with deadlines, learning tips as per my learning style. I enjoyed my course and found that it helped me progress within my role in HR. I found doing the CIPD alongside the apprenticeship was a great way to gain my CIPD qualification. The apprenticeship learning fit really well with the assignments. I would recommend Babington to anybody looking to do an apprenticeship and would look at studying through them again for any future qualifications.

February 21, 2024
Unprompted review
Rated 2 out of 5 stars

Great support from coach

I have found my coach extremely personable, supportive and experienced in all subject areas. She has been willing to help at the drop of a hat to share her broad knowledge, or just give moral support. The BUD system is straight forward and easy to use. I do think that Babington could benefit from more Workshops giving students from different sectors the opportunity to share experiences.

February 21, 2024
Unprompted review
Rated 5 out of 5 stars

Great experience

The ILM 3 provided me the knowledge and skills I had to demonstrate as a manager. I would recommend the course to anyone willing to better themselves professionally. A fantastic support was also provided - great tutors dedicated to your goals and objectives.

October 21, 2023
Unprompted review
Rated 4 out of 5 stars

Great service from Babington

Great service from Babington. I did a L3 Business administration apprenticeship, I have gained a huge amount of knowledge and can't thank my skills coach enough.

February 21, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing Support

The support from my coach was second to none. He was understanding and supportive and helped me manage my apprenticeship with my current job. I achieved a distinction and this was down to the support from my coach!

February 21, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing experience

I think Babington have provided me with immense knowledge and have increased my skillset and job opportunities. My skills coach, Lucy, was beyond amazing. There are usually teachers or mentors that will live in your mind forever because of their positivity and ability to teach, and Lucy is one of them. I was constantly provided with help, learning resources, and I was constantly provided with positivity about my work and my abilities. This has been beyond beneficial and actually helped me obtain a promotion. Amazing experience and amazing skills coach - overall a positive experience and would recommend.

February 20, 2024
Unprompted review

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